📌 Core Information
🔹 Job Title: Content Manager - Language Services
🔹 Company: Jellyfish
🔹 Location: Mexico City, Ciudad de México, Mexico
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: 2025-06-26
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Hybrid (2-3 days remote per week)
🚀 Job Overview
Key aspects of this role include:
- Managing localisation and copy validation language services projects
- Serving as the primary contact between suppliers, teams, and clients
- Ensuring high-quality localized content is delivered on time and within budget
- Collaborating with cross-functional teams and freelance linguists
- Improving transcreation workflows and reporting on project status
ASSUMPTION: This role requires strong project management, communication, and language skills. Familiarity with language industry technologies and CAT tools is essential.
📋 Key Responsibilities
✅ Manage localisation and copy validation projects from setup to execution
✅ Serve as the primary contact between suppliers, teams, and clients
✅ Ensure transcreation quality and service meet expectations
✅ Collaborate with team members, client management, and production teams
✅ Maintain Language Services standards, methodologies, and best practices
✅ Manage multilingual operation processes, including talent management and language AI technologies
ASSUMPTION: This role involves working with diverse teams and stakeholders, requiring strong communication and organizational skills.
🎯 Required Qualifications
Education: BA in Translation, Localization, or similar language qualification
Experience: 3+ years of proven experience in a transcreation project or account management role
Required Skills:
- Spanish and English proficiency
- Familiarity with CAT tools and language industry technologies
- Expertise in language automation workflows, including traditional Machine Translation and AI-driven localisation
- Ability to identify details specific to a project from general campaign briefs
- Strong task prioritization skills
Preferred Skills:
- Experience with project management tools
- Knowledge of multilingual talent management
ASSUMPTION: While a degree in translation or localization is preferred, relevant experience and skills are more important for success in this role.
💰 Compensation & Benefits
Salary Range: MXN 60,000 - 90,000 per month (Based on market research for mid-level language services managers in Mexico City)
Benefits:
- Savings fund: 5% of monthly income saved, with Jellyfish contributing the same amount
- Custom work environment: Remote work up to 60% of the time, with flexible working hours
- Growth, Your Way: One paid day each month for self-development and access to Jellyfish Learn
- Health insurance: Private health insurance policy with visual and dental plan coverage
Working Hours: Full-time, with flexible hours between 8:00 AM and 6:30 PM
ASSUMPTION: The provided salary range is an estimate based on market research. Actual salary may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Jellyfish is a global digital marketing agency specializing in integrated advertising services, with a focus on digital strategy, search, analytics, and creative solutions.
Company Size: 1,001-5,000 employees (Global)
Founded: 2005
Company Description:
- Jellyfish believes in empowering individual differences and fostering a collaborative environment
- The company offers a unique fusion of tech enthusiasts, creative minds, and media and data experts
- Jellyfish is committed to embracing diverse perspectives to drive innovation and reinvent media activation
Company Specialties:
- Digital Strategy
- Search
- Analytics
- Integrated Campaign Planning
- Design & Build
- Creative
- Conversion Optimisation
- Training
- Video Production & Animation
- Paid Media
- Email
- Organic Social
- and Paid Social
Company Website: http://www.jellyfish.com
ASSUMPTION: Jellyfish's global presence and diverse service offerings provide ample opportunities for career growth and exposure to various industries.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: Reports to the US Head of Language Services
Work Arrangement: Hybrid (2-3 days remote per week, with flexible working hours)
Growth Opportunities:
- Potential to work on international projects and collaborate with global teams
- Opportunities to develop expertise in language AI technologies and workflows
- Possibility to advance to senior roles within the Language Services team or explore other capabilities within Jellyfish
ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and global organization.
🌍 Location & Work Environment
Office Type: Hybrid (2-3 days remote per week)
Office Location(s): Mexico City, Ciudad de México, Mexico
Geographic Context:
- Mexico City is the capital and most populous city in Mexico
- The city offers a vibrant cultural scene, diverse neighborhoods, and a thriving food scene
- Mexico City has a subtropical highland climate, with mild winters and warm summers
Work Schedule: Full-time, with flexible hours between 8:00 AM and 6:30 PM
ASSUMPTION: Mexico City offers a dynamic and multicultural work environment, with ample opportunities for personal and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- Technical assessment or case study presentation
- Final interview with the hiring manager and/or team members
Key Assessment Areas:
- Language proficiency and translation skills
- Project management and organizational skills
- Communication and interpersonal skills
- Problem-solving and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare examples of your translation work and any relevant projects
- Research Jellyfish's company culture and values to demonstrate cultural fit
ATS Keywords: Localization, Transcreation, Language Services, Project Management, Client Management, Quality Assurance, Language Industry Technologies, CAT Tools, Machine Translation, AI-driven Localisation
ASSUMPTION: Jellyfish's application process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.
🛠️ Tools & Technologies
- Computer-Assisted Translation (CAT) tools
- Project management tools (e.g., JIRA, Asana, Trello)
- Language industry technologies (e.g., machine translation engines, AI-driven localisation tools)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Empowering individual differences
- Fostering a collaborative environment
- Driving innovation through diverse perspectives
Work Style:
- Collaborative and team-oriented
- Adaptable and open to feedback
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- How do you approach working with diverse teams and stakeholders?
- Can you provide an example of a time when you had to adapt to a new workflow or tool?
- How do you prioritize tasks and manage your time effectively?
ASSUMPTION: Jellyfish values candidates who can thrive in a collaborative and dynamic work environment, with a strong focus on continuous learning and improvement.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with diverse teams and stakeholders, each with their own priorities and expectations
- Keeping up with the latest language industry technologies and best practices
- Adapting to a hybrid work environment and maintaining productivity
ASSUMPTION: These challenges can be overcome with strong project management, communication, and adaptability skills.
📈 Similar Roles Comparison
- This role focuses more on project management and client interaction than technical translation work
- Language industry experience is more valuable than specific industry knowledge
- Career progression may involve moving into senior project management or specialist roles within Language Services
ASSUMPTION: This role offers a unique blend of project management, client interaction, and language industry expertise, with opportunities for career growth within Jellyfish.
📝 Sample Projects
- Managing the localisation of a global marketing campaign for a major retail client
- Developing and implementing a new workflow for AI-driven localisation within the Language Services team
- Collaborating with the creative team to develop transcreation guidelines for a new product launch
ASSUMPTION: These sample projects illustrate the diverse and dynamic nature of the Language Services team's work.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Language Services team?
- How does Jellyfish support the professional development of its Language Services team members?
- What are the most challenging aspects of working in a hybrid environment, and how does Jellyfish address them?
- How does Jellyfish measure the success of its Language Services team and individual team members?
- What opportunities are there for collaboration and knowledge-sharing with other Jellyfish teams and global offices?
ASSUMPTION: Asking these questions will help you better understand the role, team dynamics, and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences, such as project management, language industry expertise, and client management
- Prepare examples of your translation work and any relevant projects to showcase your skills during the interview process
- Follow up with the hiring manager or HR team one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
