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Content Manager - Language Services

Jellyfish
Full-time
On-site
Mexico City, Ciudad de MΓ©xico, Mexico
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Content Manager - Language Services

πŸ”Ή Company: Jellyfish

πŸ”Ή Location: Mexico City, Mexico

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: June 12, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site/Hybrid (Hybrid work arrangement with up to 60% remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing localisation and copy validation language services projects
  • Serving as the primary contact between suppliers, teams, and clients
  • Ensuring high-quality localized content is delivered on time and within budget
  • Collaborating with cross-functional teams and freelance linguists
  • Improving workflows and reporting on project status

ASSUMPTION: This role requires strong project management, communication, and language skills. Experience in the language services industry is beneficial but not always required.

πŸ“‹ Key Responsibilities

βœ… Manage localisation and copy validation language services projects from setup to execution

βœ… Serve as the primary contact between suppliers, teams, and clients to ensure customer satisfaction and maintain positive working relationships

βœ… Analyze client information and campaign briefs to define the transcreation/localization approach

βœ… Ensure transcreation quality and service meet expectations, performing quality assurance on all projects delivered to clients

βœ… Identify new strategies and workflows for accounts and report them to the account or LS lead

βœ… Attend client and internal meetings to discuss project briefs/requirements

βœ… Collaborate with team members, client management, and production teams with a client-centric approach

βœ… Maintain Language Services standards, methodologies, and best practices across the agency

βœ… Manage multilingual operations process, including multilingual talent management, TMS, and Language AI technologies

ASSUMPTION: This role involves a high level of multitasking, attention to detail, and the ability to work well under pressure.

🎯 Required Qualifications

Education: Bachelor's degree in Translation, Localization, or a similar language qualification

Experience: 3+ years of proven experience in a transcreation project/account management role

Required Skills:

  • Spanish and English proficiency
  • Familiarity with Computer-Assisted Translation (CAT) tools and project management tools
  • Expertise in language automation workflows, including traditional Machine Translation and AI-driven localisation
  • Ability to prioritize tasks and manage time effectively
  • Strong communication and interpersonal skills

Preferred Skills:

  • Experience with specific language industry technologies
  • Knowledge of the advertising industry

ASSUMPTION: While a degree in a related field is preferred, Jellyfish emphasizes skills, expertise, and behavioral attributes over traditional degrees. Relevant experience and a strong portfolio may be considered.

πŸ’° Compensation & Benefits

Salary Range: The average salary for a Content Manager in Mexico City is around MXN 60,000 - 90,000 per month. However, this can vary depending on experience and the specific company. Jellyfish's salary range for this role is not provided, so we assume it is competitive with industry standards.

Benefits:

  • Savings fund: Jellyfish contributes 5% of your monthly income to your savings fund
  • Custom work environment: Flexible working hours and the option to work remotely up to 60% of the time
  • Growth, Your Way: Accumulate one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses
  • Health insurance: Private health insurance policy that includes visual and dental plan coverage

Working Hours: Full-time, with flexible working hours between 8 am and 6:30 pm

ASSUMPTION: The salary range provided is an estimate based on industry standards and may not reflect the actual salary offered by Jellyfish. Applicants should confirm the salary range with the company.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Jellyfish is a global digital marketing agency specializing in integrated marketing, advertising, and digital transformation services. They work with progressive brands to create campaigns that move at the speed of digital.

Company Size: Jellyfish has 1,001-5,000 employees globally, with a presence in multiple countries. This size allows for diverse opportunities and a collaborative work environment.

Founded: Jellyfish was founded in 2005 and has since grown into a leading global digital marketing agency.

Company Description:

  • Jellyfish is an integrated global digital marketing business, reinventing marketing for progressive brands
  • Powered by human genius, cutting-edge tech, and Generative AI, they create campaigns that move at the speed of digital
  • Jellyfish is committed to embracing diverse perspectives, fueling innovation, and challenging the status quo

Company Specialties:

  • Digital Strategy
  • Search
  • Analytics
  • Integrated Campaign Planning
  • Design & Build
  • Creative
  • Conversion Optimization
  • Training
  • Video Production & Animation
  • Paid Media
  • Email
  • Google Marketing Platform Partner
  • Programmatic Display
  • UX
  • AI
  • Organic Social
  • and Paid Social

Company Website: http://www.jellyfish.com

ASSUMPTION: Jellyfish's global presence and diverse client base offer applicants the opportunity to work on various projects and gain international experience.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring relevant experience and a strong skill set in language services and project management.

Reporting Structure: The Content Manager - Language Services reports directly to the US Head of Language Services and collaborates with cross-functional teams, including account management, planning, creative, and production teams.

Work Arrangement: This role offers a hybrid work arrangement, with the option to work remotely up to 60% of the time. Flexible working hours are also available.

Growth Opportunities:

  • Progression within the Language Services team or related departments
  • Expanding skills and expertise in digital marketing and advertising
  • Potential international assignments or relocation opportunities

ASSUMPTION: Jellyfish's global presence and diverse service offerings provide ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Jellyfish's Mexico City office is a hybrid work environment, allowing for both on-site and remote work.

Office Location(s): The specific address of Jellyfish's Mexico City office is not provided.

Geographic Context:

  • Mexico City is the capital and most populous city of Mexico, with a diverse cultural scene and vibrant economy
  • The city offers a mix of urban and suburban living options, with various neighborhoods catering to different lifestyles
  • Mexico City has a subtropical highland climate, with mild winters and warm summers

Work Schedule: Full-time, with flexible working hours between 8 am and 6:30 pm, and the option to work remotely up to 60% of the time.

ASSUMPTION: Mexico City's diverse cultural scene and vibrant economy provide a stimulating work environment for professionals in the digital marketing industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • Technical assessment or case study presentation
  • Final interview with the hiring manager and/or team members

Key Assessment Areas:

  • Language proficiency and translation skills
  • Project management and organizational skills
  • Communication and interpersonal skills
  • Problem-solving and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of the language services industry and Jellyfish's unique offerings
  • Prepare examples of your transcreation or localization work to showcase during the interview

ATS Keywords: Language Services, Content Manager, Transcreation, Localization, Project Management, Client Management, Quality Assurance, Machine Translation, AI-driven localisation, CAT tools, Project Management Tools, Spanish, English

ASSUMPTION: Jellyfish's application process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Computer-Assisted Translation (CAT) tools (e.g., SDL Trados, MemoQ)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Language industry technologies (e.g., Machine Translation engines, AI-driven localisation tools)
  • Microsoft Office Suite
  • Google Workspace

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role. Applicants should be comfortable learning and adapting to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Move Faster: Embrace agility and adaptability in a rapidly changing digital landscape
  • Move Smarter: Leverage data-driven insights and innovative thinking to create effective marketing strategies
  • Move Together: Foster a collaborative and inclusive work environment that empowers employees to reach their full potential

Work Style:

  • Jellyfish values a hybrid work arrangement, allowing employees to balance on-site and remote work
  • The company encourages flexible working hours and a healthy work-life balance
  • Jellyfish fosters a culture of continuous learning and professional development

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable working with diverse teams and managing multiple projects simultaneously?
  • Do you possess strong communication and interpersonal skills, with the ability to build and maintain positive working relationships?

ASSUMPTION: Jellyfish's company values and work style emphasize agility, collaboration, and continuous learning, making it an attractive choice for professionals seeking a dynamic and inclusive work environment.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously may be challenging for some applicants
  • Working with diverse teams and stakeholders may require strong communication and interpersonal skills
  • Adapting to a fast-paced, ever-changing digital landscape may be challenging for those who prefer a more stable work environment
  • Applicants may face competition from other qualified candidates, as Jellyfish is a well-established and sought-after employer in the digital marketing industry

ASSUMPTION: While Jellyfish offers numerous opportunities for career growth and development, applicants should be prepared to face potential challenges and adapt to the company's fast-paced, dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other language services roles, this position places a stronger emphasis on project management and client management skills
  • Jellyfish's global presence and diverse client base offer unique opportunities for international exposure and collaboration
  • Career progression in this role may lead to management or specialist positions within the Language Services team or related departments

ASSUMPTION: Applicants should consider their long-term career goals and how this role aligns with their desired career path within the digital marketing industry.

πŸ“ Sample Projects

  • Managing the localisation of a global advertising campaign for a Fortune 500 client
  • Collaborating with creative teams to develop transcreation strategies for a series of social media ads targeting multiple regions
  • Implementing AI-driven localisation workflows to improve efficiency and reduce costs for a long-term client

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the Content Manager - Language Services role at Jellyfish.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Language Services team?
  • How does Jellyfish support the professional development and growth of its employees?
  • What are the key challenges facing the Language Services team in the coming months, and how can this role contribute to addressing them?
  • How does Jellyfish measure the success of its Language Services team and individual team members?
  • What opportunities are there for collaboration and knowledge-sharing with other departments within Jellyfish?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to understanding the company's culture and dynamics.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your transcreation or localization work to showcase during the interview
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.