📌 Core Information
🔹 Job Title: Content Manager – Regulatory Compliance (Pacific)
🔹 Company: Remitly
🔹 Location: Sydney, Australia (with combined home/office-based arrangements)
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: 2025-04-09
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Sydney or Melbourne)
🚀 Job Overview
Key aspects of this role include:
- Leading a team of skilled Content Developers to ensure regulatory compliance solutions are current, customer-centric, and commercially aligned.
- Collaborating cross-functionally with local and international teams to ensure content excellence and continuous improvement.
- Driving strategic content initiatives that support legal and compliance professionals across the Pacific.
- Influencing and innovating in a global content environment.
- Mentoring and developing team members to build subject matter expertise and a customer-first culture.
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of regulatory compliance and content management.
📋 Key Responsibilities
✅ Ensure content accuracy and responsiveness to regulatory changes and customer feedback.
✅ Drive continuous improvement, leveraging data, customer insights, and innovation (including AI and automation).
✅ Collaborate with Product, Sales, and Marketing teams to align content with commercial goals.
✅ Develop and maintain relationships with external stakeholders such as regulators, consultants, legal professionals, and authors.
✅ Lead and mentor your team to build subject matter expertise and a customer-first culture.
✅ Support pre-sales activities and customer retention through content leadership.
ASSUMPTION: The role involves a mix of strategic planning, project management, and stakeholder engagement, with a strong focus on driving continuous improvement and innovation.
🎯 Required Qualifications
Education: University law degree or equivalent – legal and compliance education and experience preferred
Experience: 5+ years’ experience in content development with a focus on legal, risk, or compliance domains.
Required Skills:
- Proven experience in regulatory compliance content, legal publishing, or product/content management.
- Demonstrated people leadership experience.
- Strong strategic planning, project management, and stakeholder engagement skills.
- Passion for customer-driven content and innovation.
- Strong collaboration skills with the ability to influence internal and external stakeholders.
Preferred Skills:
- Experience with AI and automation tools for content development.
- Fluency in additional languages relevant to the Pacific region.
ASSUMPTION: While not explicitly stated, proficiency in English is required for this role due to the nature of the content and the global nature of the company.
💰 Compensation & Benefits
Salary Range: AUD 120,000 - 160,000 per annum (based on industry standards for a Content Manager role in Australia with 5-10 years of experience)
Benefits:
- Optical Assistance
- Life assurance and income protection
- Option to buy additional Annual Leave days
- Employee Assistance Program
- Referral Bonus
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
Working Hours: Full-time (40 hours per week) with flexible work-life balance arrangements
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Australia. The benefits listed are based on the information provided in the job description and the company's careers page.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on international payments and remittance services.
Company Size: 1,001-5,000 employees (global), with a significant presence in the Pacific region.
Founded: 2011, with headquarters in Seattle, Washington, USA.
Company Description:
- Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally.
- The company's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
- Remitly is committed to transforming lives with trusted financial services that transcend borders.
Company Specialties:
- Mobile Payments
- Remittance
- Digital Money Transfer
- Banking
- Fintech
- and Lending
Company Website: http://www.remitly.com
ASSUMPTION: Remitly is a well-established company in the financial services industry, with a strong focus on innovation and digital solutions.
📊 Role Analysis
Career Level: Mid to Senior level, with the potential for growth into a global leadership role.
Reporting Structure: This role reports directly to the Head of Content - Regulatory Compliance Global.
Work Arrangement: Hybrid, with combined home/office-based arrangements in either Sydney or Melbourne.
Growth Opportunities:
- Potential for global leadership roles within the Content functional leadership for Regulatory Compliance.
- Opportunities to work on strategic projects and initiatives that drive innovation and continuous improvement.
- Access to learning and development resources to support professional growth.
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a real impact on the company's global content strategy.
🌍 Location & Work Environment
Office Type: Remitly's offices are modern, collaborative spaces designed to foster innovation and creativity.
Office Location(s): Sydney (Tower 2) and Melbourne
Geographic Context:
- Sydney and Melbourne are two of Australia's largest and most vibrant cities, with a strong financial services industry.
- The Pacific region is a key market for Remitly, with a diverse customer base and regulatory environment.
- The hybrid work arrangement allows for a better work-life balance and the opportunity to work from home when needed.
Work Schedule: Full-time (40 hours per week) with flexible work-life balance arrangements
ASSUMPTION: The hybrid work arrangement and flexible work-life balance allow for a better work-life balance and the opportunity to work from home when needed.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and technical interviews
- Final round with the hiring manager
Key Assessment Areas:
- Content strategy and management skills
- Leadership and team management capabilities
- Stakeholder engagement and collaboration skills
- Industry knowledge and regulatory compliance expertise
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of Remitly's mission and values in your application materials.
- Prepare examples of your content management and leadership achievements to discuss during the interview.
ATS Keywords: Content Manager, Regulatory Compliance, Legal Publishing, Product Management, Team Leadership, Stakeholder Engagement, Customer Insights, Innovation, Continuous Improvement, Mentoring, Pre-sales Support, Customer Retention, Strategic Planning, Content Development, Pacific Region, Hybrid Work Arrangement
ASSUMPTION: Remitly uses an Applicant Tracking System (ATS) to manage job applications, and including relevant keywords in your resume can help your application get noticed.
🛠️ Tools & Technologies
- Content management systems (CMS)
- Regulatory compliance software
- Project management tools
- Collaboration and communication platforms (e.g., Slack, Microsoft Teams)
- Data analysis and visualization tools
ASSUMPTION: The specific tools and technologies used by Remitly are not mentioned in the job description, but the role requires proficiency in content management systems and regulatory compliance software.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Trusted
- Transformative
Work Style:
- Agile and adaptable
- Data-driven
- Results-oriented
- Collaborative and team-focused
- Customer-focused
Self-Assessment Questions:
- Do you have a proven track record of driving strategic content initiatives in a global environment?
- Are you comfortable working in a hybrid work arrangement and collaborating with remote teams?
- Do you thrive in dynamic environments where customer insight, legal expertise, and innovation intersect?
ASSUMPTION: Remitly values candidates who are customer-centric, innovative, collaborative, and results-oriented, with a strong focus on driving strategic content initiatives and working effectively in a global, hybrid work environment.
⚠️ Potential Challenges
- The role requires managing a team of skilled Content Developers and driving continuous improvement, which can be challenging in a dynamic and fast-paced environment.
- Working in the regulatory compliance space can be complex and ever-changing, requiring strong attention to detail and a deep understanding of relevant regulations and industry trends.
- The hybrid work arrangement may present challenges in terms of communication and collaboration with remote team members.
- The Pacific region is diverse and complex, with a wide range of regulatory environments and customer needs, which can present unique challenges in terms of content development and management.
ASSUMPTION: While this role presents significant opportunities for growth and impact, it also comes with its own set of challenges that candidates should be prepared to face.
📈 Similar Roles Comparison
- This role is unique in its focus on regulatory compliance content management in the financial services industry, with a specific emphasis on the Pacific region.
- Compared to similar roles in other industries, this role requires a strong understanding of regulatory compliance and the unique challenges and opportunities presented by the financial services sector.
- Career progression in this role could lead to global leadership positions within Remitly's Content functional leadership for Regulatory Compliance.
ASSUMPTION: While this role shares some similarities with other content management roles, its focus on regulatory compliance in the financial services industry makes it unique and presents its own set of opportunities and challenges.
📝 Sample Projects
- Developing and implementing a strategic content plan to ensure regulatory compliance solutions are current, customer-centric, and commercially aligned across the Pacific region.
- Collaborating with cross-functional teams to enhance compliance offerings and support professionals across the Pacific, driving customer retention and growth.
- Innovating in the global content environment, leveraging data, customer insights, and AI to drive continuous improvement and stay ahead of regulatory changes.
ASSUMPTION: These sample projects are based on the key responsibilities and growth opportunities outlined in the job description and provide a sense of the strategic and innovative nature of the role.
❓ Key Questions to Ask During Interview
- Can you describe the current state of the content management process for regulatory compliance solutions and how this role will drive improvement?
- How does Remitly support the professional development and growth of its content management team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does Remitly approach collaboration and communication in a hybrid work environment, and what tools and processes are in place to support this?
- What are the most significant regulatory challenges facing the financial services industry in the Pacific region, and how does this role contribute to addressing them?
ASSUMPTION: Asking these questions demonstrates your interest in the role and its strategic importance to Remitly's global content strategy, while also providing valuable insights into the company's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through Remitly's careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, demonstrating your understanding of Remitly's mission and values.
- Prepare examples of your content management and leadership achievements to discuss during the interview.
- If selected, complete Remitly's Applicant Request Support Form if you require any accommodations or adjustments during the interview process.
- Follow up with Remitly's hiring team one week after submitting your application to confirm receipt and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
