π Core Information
πΉ Job Title: Content Moderator (Junior Data Reviewer) with English and Czech/Slovak (She/He/They)
πΉ Company: Accenture
πΉ Location: Warsaw, Mazowieckie, Poland
πΉ Job Type: On-site
πΉ Date Posted: July 2, 2025
πΉ Experience Level: Entry-level (0-2 years)
π Job Overview
Key aspects of this role include:
1. Content Review: Review, classify, and remove content according to client guidelines using specific tools and channels.
2. Policy Understanding: Understand and remain updated on changing client policies and guidelines.
3. Issue Resolution: Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
4. User Advocacy: Serve as an advocate for the user community.
5. Process Improvement: Participate in process improvement initiatives that improve quality and efficiency of work.
ASSUMPTION: This role requires strong coping, emotional resilience, and stress management skills due to the nature of the content reviewed. It also demands excellent comprehension, communication, and language skills in English and Czech or Slovak.
π Key Responsibilities
β Review, classify, and remove content according to client guidelines using specific tools and channels.
β Understand and remain updated on changing client policies and guidelines.
β Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
β Serve as an advocate for the user community.
β Participate in process improvement initiatives that improve quality and efficiency of work.
β Participate in continuous training programs and workgroup discussions for optimal development in the role.
β Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
ASSUMPTION: Content moderators may be exposed to potentially objectionable and sensitive content, requiring strong resilience and coping skills.
π― Required Qualifications
Education:
* High school diploma or equivalent
Experience:
* None required
Required Skills:
* Strong coping, emotional resilience, and stress management skills
* Excellent comprehension, communication, and English (min. B2) and Czech or Slovak (min. B1) language skills
* Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
* Strong attention to detail
* Comfort synthesizing and analyzing information from multiple streams
* Strong critical thinking and decision-making skills
* Deep familiarity and passion for the internet, internet platforms, and internet culture
* High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
* Ability to work well individually and as part of a team
* Flexibility in meeting changing business needs in a fast-paced environment
* Commitment to quality, efficiency, and effectiveness
* Previous business process outsourcing, customer service, or content moderation experience is a plus
* Willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
* Willingness to work from the office Proximo II in Warsaw
Preferred Skills:
* None specified
ASSUMPTION: Candidates should have strong coping and emotional resilience skills, along with excellent communication abilities in English and Czech or Slovak. Familiarity with internet culture and the ability to work objectively in line with client policies are essential.
π° Compensation & Benefits
Salary Range: The salary range for this role is not provided. According to industry standards for entry-level content moderator positions in Warsaw, Poland, the estimated salary range is PLN 12,000 - 15,000 per month (gross).
Benefits:
* Private Medical Care
* Life Insurance
* Access to My Benefit platform
* Bonuses for referring new employees
Working Hours: The working hours for this role are not specified. However, the job posting mentions that the candidate should be willing to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content moderator positions in Warsaw, Poland. The actual salary may vary depending on the company's internal compensation structure and the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Business Consulting and Services
Company Size: 10,001+ employees
Founded: Not specified
Company Description: Accenture is a leading global professional services company that helps the worldβs leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicesβcreating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360Β° value we create for our clients, each other, our shareholders, partners and communities.
Company Specialties:
* Management Consulting
* Systems Integration and Technology
* Business Process Outsourcing
* and Application and Infrastructure Outsourcing
Company Website:
π Role Analysis
Career Level: Entry-level (0-2 years)
Reporting Structure: This role reports directly to the Trust and Safety team within Accenture Operations.
Work Arrangement: On-site, with a willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
Growth Opportunities:
* Continuous training programs and workgroup discussions for optimal development in the role
* Potential career growth within the Trust and Safety team and Accenture Operations
ASSUMPTION: This role offers growth opportunities through continuous training programs and workgroup discussions, as well as potential career growth within the Trust and Safety team and Accenture Operations.
π Location & Work Environment
Office Type: On-site, with a willingness to work from the office Proximo II in Warsaw
Office Location(s): Warsaw, Mazowieckie, Poland
Geographic Context:
* Warsaw is the capital and largest city of Poland, with a population of approximately 1.8 million people.
* The city is known for its rich history, vibrant culture, and diverse economy.
* Warsaw is home to numerous multinational corporations, including Accenture.
Work Schedule: The work schedule for this role is not specified. However, the job posting mentions that the candidate should be willing to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
ASSUMPTION: The work schedule for this role is flexible, with a willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
πΌ Interview & Application Insights
Typical Process:
1. Online application submission
2. Phone or video screening
3. On-site or virtual interview with the hiring manager
4. Final decision and offer
Key Assessment Areas:
* Language proficiency in English and Czech or Slovak
* Coping skills and emotional resilience
* Attention to detail and critical thinking skills
* Familiarity with internet culture and client policies
* Cultural awareness and affinity for the relevant market and region
Application Tips:
* Tailor your resume and cover letter to highlight your language skills, coping skills, attention to detail, and familiarity with internet culture.
* Prepare for interview questions related to your language skills, coping skills, attention to detail, and familiarity with internet culture.
* Practice common interview questions and be ready to discuss your experience with sensitive content and your ability to work objectively in line with client policies.
ATS Keywords: Content moderation, language skills, coping skills, attention to detail, internet culture, client policies, cultural awareness, emotional resilience
ASSUMPTION: The interview process for this role focuses on assessing the candidate's language skills, coping skills, attention to detail, and familiarity with internet culture, as well as their ability to work objectively in line with client policies.
π Cultural Fit Considerations
Company Values:
* Client Value Creation: Delivering exceptional client value is central to Accenture's culture and performance management framework.
* One Accenture: We're truly one Accenture that leverages our collective expertise to deliver on the promise of "one Accenture."
* Respect for the Individual: We value each individual, encouraging them to develop their skills and talents to contribute to our collective success.
* Best People: We attract, develop, and retain the best talent by challenging our people, providing opportunities for growth, and rewarding their contributions.
* Integrity: We uphold our commitment to integrity in all that we do.
Work Style:
* Collaborative: Accenture fosters a culture of collaboration and teamwork, both internally and with clients.
* Innovative: We encourage our people to think creatively and challenge the status quo to drive meaningful change.
* Results-driven: We focus on delivering tangible results and creating lasting impact for our clients and stakeholders.
Self-Assessment Questions:
* How do your personal values align with Accenture's company values?
* How do you handle working with sensitive content and maintaining a positive work environment?
* How do you approach collaborating with diverse teams and stakeholders?
* How do you stay up-to-date with changing client policies and industry trends?
ASSUMPTION: Accenture values a strong cultural fit, with an emphasis on collaboration, innovation, and results-driven work. Candidates should be prepared to discuss their alignment with Accenture's company values and their approach to working with sensitive content and diverse teams.
π Potential Challenges
* Exposure to potentially objectionable and sensitive content, requiring strong resilience and coping skills.
* Working in a fast-paced environment with changing business needs and client policies.
* Adapting to a rotating work schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
ASSUMPTION: This role presents potential challenges related to exposure to sensitive content, working in a fast-paced environment, and adapting to a rotating work schedule. Candidates should be prepared to discuss their strategies for managing these challenges.
π Similar Roles Comparison
* Content Moderator (Junior Data Reviewer) with English and Czech/Slovak (She/He/They) - Accenture
+ On-site role with a willingness to work on a rotating schedule
+ Focus on content review, policy understanding, and issue resolution
+ Requires strong coping, emotional resilience, and language skills
* Content Moderator - Remote (Flexible Hours) - [Company Name]
+ Remote work arrangement with flexible hours
+ Focus on content review and user support
+ Requires strong communication and language skills, as well as cultural awareness
ASSUMPTION: This role differs from similar remote content moderator roles in its on-site work arrangement and willingness to work on a rotating schedule. It also places a stronger emphasis on coping skills and emotional resilience due to the nature of the content reviewed.
π Sample Projects
* Reviewing and classifying user-generated content according to client guidelines
* Investigating and resolving complex content issues, escalating when necessary
* Participating in process improvement initiatives to enhance quality and efficiency
* Collaborating with the broader Trust and Safety team to ensure the safety and well-being of the user community
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities of a content moderator, focusing on content review, issue resolution, and process improvement.
β Key Questions to Ask During Interview
* What are the most common types of content that I will be reviewing, and how should I approach potentially sensitive or disturbing material?
* How does the company support the well-being of content moderators who may be exposed to challenging content?
* What are the primary challenges faced by content moderators in this role, and how can I best prepare to address them?
* How does the company approach continuous training and professional development for content moderators?
* What are the opportunities for career growth within the Trust and Safety team and Accenture Operations?
ASSUMPTION: These interview questions help candidates better understand the nature of the content they will be reviewing, the company's support for content moderators, the challenges they may face, and the opportunities for professional development and career growth.
π Next Steps for Applicants
To apply for this position:
1. Submit your application through the provided link:
2. Tailor your resume and cover letter to highlight your language skills, coping skills, attention to detail, and familiarity with internet culture.
3. Prepare for interview questions related to your language skills, coping skills, attention to detail, and familiarity with internet culture.
4. Practice common interview questions and be ready to discuss your experience with sensitive content and your ability to work objectively in line with client policies.
5. Follow up with the hiring manager after your interview, expressing your interest in the role and any additional insights you gained during the interview process.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.