Content Operations Manager

📌 Core Information

🔹 Job Title: Content Operations Manager

🔹 Company: FOOD52 Inc

🔹 Location: Brooklyn, New York, United States

🔹 Job Type: On-site, Full-time

🔹 Category: Retail

🔹 Date Posted: 2025-04-23

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing content workflow across editorial, creative, marketing, and product teams
• Managing social media platforms and native content posting
• Coordinating cross-functional content initiatives and projects
• Maintaining tools and systems for streamlined operations
• Tracking workflow KPIs and suggesting process improvements
• Collaborating with freelancers and vendors for content production
• Working closely with teams involved in content production and digital publishing

ASSUMPTION: This role requires a high level of organization, communication, and project management skills to ensure content is on-brand, on-time, and optimized for various digital platforms.

📋 Key Responsibilities

✅ Own the Content Workflow: Build and maintain scalable processes for content planning, production, approvals, and publishing across teams.

✅ Social Platform Expertise: Must be fluent in backend content posting natively across Instagram, TikTok, YouTube, Twitter/X, Facebook, LinkedIn, and Pinterest, with a strong grasp of platform-specific formats, scheduling tools, and native publishing workflows.

✅ Project Coordination: Serve as the point person for tracking cross-functional content initiatives—ensuring clear timelines, deliverables, and accountability.

✅ Tool & Systems Management: Champion tools like Asana, Airtable, and the company's CMS to streamline operations and foster transparency.

✅ Performance Tracking: Partner with analytics to monitor workflow KPIs, identify bottlenecks, and suggest process improvements.

✅ Freelancer & Vendor Oversight: Coordinate timelines, deliverables, and payments with freelance contributors and creative partners.

✅ Cross-Team Collaboration: Act as the operational hub for teams involved in content—from photo and video production to digital publishing and email.

ASSUMPTION: This role requires a strong understanding of digital content workflows, publishing processes, and editorial cycles to ensure content is produced, approved, and published efficiently.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field or equivalent experience

Experience: 5+ years of experience in content operations, editorial production, or project management

Required Skills:

• Deep understanding of digital content workflows, publishing processes, and editorial cycles
• Fluency in project management tools (e.g., Asana) and content platforms (e.g., CMS, DAM systems)
• Strong organizational and communication skills, with an eagle eye for details and deadlines
• Experience working cross-functionally in a creative agency and/or media environment
• Passion for storytelling, food, home, and lifestyle content

Preferred Skills:

• Familiarity with SEO, content strategy, or ecommerce-driven content planning

ASSUMPTION: Candidates with a proven track record in content operations, editorial production, or project management are most likely to succeed in this role.

💰 Compensation & Benefits

Salary Range: The target pay range for this role is between $70,000 - $90,000 per year. This is an exempt role and eligible for a bonus.

Benefits:

• Health benefits (medical, dental, and vision)
• Unlimited paid time off
• Monthly fitness reimbursement
• Citibike (NYC) or BikeTown (PDX) company-sponsored annual membership
• Generous employee discount across the brand portfolio
• 401K
• FSA / HSA

Working Hours: This role requires working standard business hours, with flexibility for occasional overtime as needed.

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the New York area. The benefits listed are subject to change and may vary based on the company's policies.

📌 Applicant Insights

🔍 Company Context

Industry: FOOD52 Inc operates in the retail industry, focusing on cooking, home, and lifestyle products.

Company Size: FOOD52 Inc has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: The founding date of FOOD52 Inc is not specified in the provided data.

Company Description:

• Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company in 2022
• The brand combines content, commerce, and community around the belief that the kitchen is the heart of the home and food is the center of a well-lived life
• Food52 connects a global community of experts and amateurs, supporting them with inspirational, useful content and outfitting them with products that make them happy

Company Specialties:

• Content creation and curation
• Ecommerce and retail
• Community building and engagement

Company Website: http://food52.com

ASSUMPTION: FOOD52 Inc is a well-established company in the retail industry, focusing on cooking, home, and lifestyle products, with a strong emphasis on content creation and community engagement.

📊 Role Analysis

Career Level: This role is a mid-level position, requiring a balance of strategic thinking and tactical execution in content operations.

Reporting Structure: The Content Operations Manager will report directly to the Head of Content and work closely with editorial, creative, marketing, and product teams.

Work Arrangement: This role requires working on-site at the company's headquarters in Brooklyn, New York, with flexibility for remote work as needed.

Growth Opportunities:

• Expanding knowledge of content strategy and ecommerce-driven content planning
• Developing leadership skills through cross-functional collaboration and team management
• Gaining experience in a fast-paced, innovative retail environment

ASSUMPTION: This role offers opportunities for professional growth and development within the content operations and project management fields.

🌍 Location & Work Environment

Office Type: FOOD52 Inc operates a single office location in Brooklyn, New York.

Office Location(s): 1 Dock 72 Way, 13th Floor, Brooklyn, NY 11205, United States

Geographic Context:

• Brooklyn is a vibrant, multicultural borough of New York City, known for its arts, culture, and food scene
• The office is located in the Dock 72 complex, offering easy access to public transportation and nearby amenities
• New York City provides a dynamic and diverse environment for professional growth and networking

Work Schedule: This role requires working standard business hours, with flexibility for occasional overtime as needed. The company offers unlimited paid time off, allowing employees to maintain a healthy work-life balance.

ASSUMPTION: The office environment at FOOD52 Inc is likely to be collaborative, creative, and fast-paced, reflecting the company's focus on content creation and community engagement.

💼 Interview & Application Insights

Typical Process:

• Online application review
• Phone or video screen with the HR team
• In-person or virtual interview with the hiring manager and relevant team members
• Final interview with the Head of Content
• Background check and offer extension

Key Assessment Areas:

• Understanding of digital content workflows and publishing processes
• Project management skills and experience
• Communication and collaboration skills
• Adaptability and problem-solving abilities

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of digital content workflows and publishing processes in your application materials
• Prepare examples of your project management experience and successes
• Showcase your passion for storytelling, food, home, and lifestyle content

ATS Keywords: Content Operations, Project Management, Digital Content Workflows, Editorial Production, Communication Skills, Organizational Skills, Social Media Expertise, Performance Tracking, Cross-Team Collaboration, Tool Management, Freelancer Oversight

ASSUMPTION: The application process at FOOD52 Inc is likely to be competitive, with a focus on assessing candidates' understanding of digital content workflows, project management skills, and cultural fit within the company.

🛠️ Tools & Technologies

• Asana (project management)
• Airtable (database management)
• CMS (content management system)
• DAM systems (digital asset management)
• Social media platforms (Instagram, TikTok, YouTube, Twitter/X, Facebook, LinkedIn, Pinterest)

ASSUMPTION: The tools and technologies listed are essential for this role and may be assessed during the interview process.

👔 Cultural Fit Considerations

Company Values:

• Creativity and innovation
• Collaboration and teamwork
• Passion for storytelling and community engagement

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Adaptable and problem-solving focused

Self-Assessment Questions:

• How do you stay organized and manage multiple projects simultaneously?
• Can you provide an example of a time when you had to adapt to a significant change in project scope or direction?
• How do you approach collaborating with cross-functional teams to achieve common goals?

ASSUMPTION: FOOD52 Inc values candidates who are creative, collaborative, and passionate about storytelling and community engagement, with a strong work ethic and adaptability to a fast-paced environment.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Adapting to changes in project scope or direction
• Collaborating effectively with cross-functional teams
• Maintaining a strong attention to detail while working under tight deadlines

ASSUMPTION: These challenges are inherent to the role and require strong project management skills, adaptability, and effective communication to overcome.

📈 Similar Roles Comparison

• Content Operations Manager vs. Content Strategist: While both roles focus on content, the Content Operations Manager is more focused on process and workflow, while the Content Strategist focuses on content planning and strategy
• Content Operations Manager vs. Project Manager: Both roles require strong project management skills, but the Content Operations Manager is more focused on content-specific workflows and processes
• Career Path: Content Operations Manager → Senior Content Operations Manager → Director of Content Operations → VP of Content Operations

ASSUMPTION: This role is unique in its focus on content operations and workflow management, with opportunities for growth and advancement within the content operations field.

📝 Sample Projects

• Developing and implementing a new content approval process to streamline workflows and reduce turnaround times
• Managing a cross-functional team to produce and publish a series of video content for social media platforms
• Coordinating with freelancers and vendors to produce high-quality, on-brand content for the company's blog and social media channels

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities the Content Operations Manager may encounter in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical content workflow for a given project, from ideation to publication?
• How does the Content Operations team collaborate with other departments, such as editorial, creative, and marketing?
• What are the most significant challenges facing the Content Operations team currently, and how can this role help address them?
• How does FOOD52 Inc support the professional growth and development of its employees?
• What is the company's approach to work-life balance, and how does that manifest in this role?

ASSUMPTION: These questions are designed to provide insight into the day-to-day responsibilities, team dynamics, and company culture specific to this role at FOOD52 Inc.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://recruiting.paylocity.com/Recruiting/Jobs/Details/3219345
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your project management experience and successes
• Showcase your passion for storytelling, food, home, and lifestyle content
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.