📌 Core Information
🔹 Job Title: Content Operations Team Lead, Play and Android
🔹 Company: Google
🔹 Location: Dublin, Ireland
🔹 Job Type: On-site
🔹 Category: Computer and Network Security
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 7+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading a team to drive impact in Trust and Safety by setting and achieving team priorities that align with organizational goals.
- Collaborating with executive management and cross-functional partners to resolve complex issues and improve user experiences.
- Building trusted user experiences with iterative improvements to systems and processes.
- Demonstrating a fundamental understanding and domain expertise in data sources, core methods, client base, product, issues, systems, and relevant Google-wide business projects.
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of Google's products and Trust & Safety operations.
📋 Key Responsibilities
✅ Support and collaborate with executive management throughout project life-cycles from design to close, resolving complicated abuse, harm, fighting, and mitigation issues. Be the escalation point for the team and run negotiations with cross-functional (XFN) partners.
✅ Build trusted user experiences, with iterative improvements to systems and processes. Hold the team accountable for results, try new approaches while learning from mistakes.
✅ Share knowledge when relevant to tasks. Coordinate with others when contributing to a larger work stream, ensuring project alignment.
✅ Demonstrate a fundamental understanding and domain expertise in data sources, core methods, client base, product, issues, systems, as well as relevant Google-wide business projects, and analytic methods (e.g., extract data, build dashboards).
✅ Provide feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and develop standard scripts and solutions with guidance.
ASSUMPTION: This role involves a high level of cross-functional collaboration, problem-solving, and decision-making. It requires strong communication and leadership skills to manage a team and drive results.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent practical experience.
Experience: 7 years of experience in content operations, fraud investigations, account security, spam prevention, content moderation, policy enforcement, and 1 year of experience in people management, as a lead, or coaching or mentoring others.
Required Skills:
- Proven leadership and management skills.
- Excellent communication and presentation skills.
- Strong problem-solving skills and the ability to think strategically.
- Experience working with data and data visualization tools.
- Familiarity with Google's products and Trust & Safety operations.
Preferred Skills:
- Master's or PhD in relevant field or equivalent practical experience.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python).
- Experience working in a fast-paced, dynamic environment.
ASSUMPTION: While a master's degree is preferred, Google values practical experience and may consider candidates with equivalent experience in lieu of a higher degree.
💰 Compensation & Benefits
Salary Range: €80,000 - €120,000 per year (AI-estimated, based on industry standards for similar roles at Google)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off (vacation, sick, and holidays)
- Maternity and paternity leave
- On-site meals and snacks
- Employee discounts on Google products
Working Hours: Full-time, 40 hours per week. Google offers flexible working hours and remote work options for some roles.
ASSUMPTION: Google's compensation and benefits packages are competitive and may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Google operates in the technology industry, with a focus on computer and network security. The company is known for its innovative approach to cybersecurity and commitment to user safety.
Company Size: Google has over 10,000 employees and is considered a large organization. This size allows for diverse opportunities and a robust support structure for employees.
Founded: Google was founded in 2018, making it a relatively new company in the tech industry. However, it benefits from the extensive resources and expertise of its parent company, Google.
Company Description:
- Google is a leading provider of cybersecurity solutions, offering a range of services to protect users, advertisers, and publishers across the globe.
- The company is committed to making the internet a safer place by addressing tough security challenges and fighting abuse.
- Google's Trust & Safety team works to reduce risk and fight abuse across all of Google's products, protecting users in over 40 languages.
Company Specialties:
- Malware prevention
- Spam prevention
- Account hijacking prevention
- User trust and safety
Company Website: https://cloud.google.com/security
ASSUMPTION: Google's focus on user safety and security makes it an attractive employer for candidates interested in making a positive impact in the tech industry.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring significant experience and expertise in content operations and people management.
Reporting Structure: The Content Operations Team Lead reports directly to the Trust & Safety management team and is responsible for leading a team of content operations professionals.
Work Arrangement: This role is on-site, with the opportunity for flexible working hours and remote work for some tasks.
Growth Opportunities:
- Advancement to a more senior leadership role within the Trust & Safety team.
- Expansion of responsibilities to include additional products or regions.
- Transition to a different team or function within Google, such as product management or engineering.
ASSUMPTION: Google offers numerous growth opportunities for employees, including internal promotions, skill development, and career transitions.
🌍 Location & Work Environment
Office Type: Google's Dublin office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): 250 Mayfield Ave, Mountain View, California 94043, US
Geographic Context:
- Dublin is a vibrant, multicultural city with a thriving tech industry.
- The city offers a high quality of life, with numerous cultural attractions, parks, and outdoor activities.
- Dublin has a mild, oceanic climate, with cool summers and mild winters.
Work Schedule: Full-time, with the opportunity for flexible working hours and remote work for some tasks.
ASSUMPTION: Google's Dublin office provides a dynamic, engaging work environment that supports employee productivity and collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a member of the HR team
- Technical interview with a member of the Trust & Safety team
- On-site interview with multiple team members, including a leadership assessment
- Final decision and offer
Key Assessment Areas:
- Leadership and management skills
- Problem-solving and strategic thinking
- Communication and presentation skills
- Technical expertise in content operations and data analysis
- Cultural fit with Google's values and work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of Google's products and Trust & Safety operations in your application materials.
- Prepare for behavioral interview questions that focus on your leadership and problem-solving skills.
- Showcase your ability to work collaboratively and drive results in a dynamic, fast-paced environment.
ATS Keywords: Content Operations, Fraud Investigations, Account Security, Spam Prevention, Content Moderation, Policy Enforcement, People Management, Coaching, Mentoring, SQL, Data Visualization, Communication Skills, Presentation Skills, Problem-Solving, Collaboration, Innovation
ASSUMPTION: Google's application process is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the role through a series of interviews and assessments.
🛠️ Tools & Technologies
- Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides)
- Google Analytics
- SQL
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Google provides its employees with access to industry-leading tools and technologies to support their work and drive results.
👔 Cultural Fit Considerations
Company Values:
- Focus on the user
- Innovation
- Integrity
- Collaboration
- Inclusion
Work Style:
- Data-driven decision-making
- Cross-functional collaboration
- Continuous learning and improvement
- Results-oriented and actionable
- User-focused and empathetic
Self-Assessment Questions:
- Do you have a proven track record of driving results through leadership and management?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to change?
- Do you have strong communication and presentation skills, and the ability to influence cross-functionally at various levels?
- Are you passionate about promoting trust and safety in Google's products and making a positive impact on users?
ASSUMPTION: Google values employees who are innovative, collaborative, and user-focused, and who demonstrate a strong commitment to the company's mission and values.
⚠️ Potential Challenges
- Managing a team through periods of change and uncertainty
- Balancing the need for innovation and risk-taking with the need for caution and risk mitigation
- Working with complex, sensitive data and ensuring user privacy and security
- Navigating a large, complex organization and building effective cross-functional relationships
ASSUMPTION: This role presents unique challenges that require strong leadership, strategic thinking, and the ability to adapt to change.
📈 Similar Roles Comparison
- Compared to other content operations roles, this position offers the opportunity to lead a team and drive strategic initiatives that impact Google's products and users.
- In the tech industry, Google is known for its innovative approach to cybersecurity and commitment to user safety, making it an attractive employer for candidates interested in these areas.
- Career paths in content operations and Trust & Safety can lead to roles in product management, engineering, or other functions within Google.
ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the tech industry, and candidates should consider their career goals and preferences when evaluating this opportunity.
📝 Sample Projects
- Developing and implementing a new content moderation policy to address emerging threats and protect users
- Building and maintaining data dashboards to monitor and analyze content operations performance and trends
- Collaborating with cross-functional teams to identify and mitigate complex abuse and harm issues
ASSUMPTION: These sample projects illustrate the types of initiatives and challenges that candidates can expect to encounter in this role, and demonstrate the opportunity for impact and growth.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader Trust & Safety organization and Google's overall strategy for user safety and security?
- What are the most pressing challenges facing the team and how can this role help address them?
- How does Google support the professional development and growth of its employees in this role?
- What is the expected timeline for onboarding and ramping up to full productivity in this role?
- How does Google measure the success of this role and the team's performance?
ASSUMPTION: These questions can help candidates better understand the role, the team, and Google's expectations for success in this position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for behavioral interview questions that focus on your leadership and problem-solving skills.
- Showcase your ability to work collaboratively and drive results in a dynamic, fast-paced environment.
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role and confirm receipt of your materials.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
