📌 Core Information
🔹 Job Title: Content Partner
🔹 Company: QBE Insurance Group
🔹 Location: Auckland, Auckland, New Zealand
🔹 Job Type: Full-time, Hybrid (3 days in office)
🔹 Category: Insurance, Communications
🔹 Date Posted: July 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Crafting compelling content and driving engagement across multiple platforms
- Managing stakeholder relationships and identifying communication opportunities
- Delivering clear messages and materials aligned with corporate narrative and brand guidelines
- Tracking and measuring communication effectiveness for continuous improvement
- Actively seeking personal development and staying updated with best practices
ASSUMPTION: This role is part of an exciting strategic transformation, focusing on elevating how QBE connects with its audiences.
📋 Key Responsibilities
✅ Design and implement comprehensive communication strategies aligned with organizational objectives
✅ Develop high-quality communications tailored to audiences and channels
✅ Manage relationships with key stakeholders to maximize communication opportunities
✅ Deliver clear messages and materials that align with corporate narrative and brand guidelines
✅ Track and measure communication effectiveness, seeking continuous improvement
✅ Plan, develop, and execute operational communications plans
✅ Actively scan the environment for emerging and best-practice communication approaches
✅ Actively undertake personal development to ensure up-to-date knowledge and understanding of best practices
ASSUMPTION: This role requires a proactive, adaptable mindset and a drive to make a difference in QBE's communications strategy.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, Marketing, or a related field
Experience: Proven track record of experience in content creation and communications, with an advantage if you have experience in B2B communications
Required Skills:
- Exceptional writing, editing, and storytelling skills with a sharp eye for detail
- Confidence in managing content and driving engagement across platforms
- Strong stakeholder management and cross-functional collaboration skills
- A proactive, adaptable mindset and a drive to make a difference
- Understanding of compliance and brand governance best practices
Preferred Skills:
- Experience in insurance or financial services industry
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, a background in insurance or financial services industry may be beneficial but is not strictly required.
💰 Compensation & Benefits
Salary Range: NZD 80,000 - 100,000 per annum (Based on industry standards for a Communications Partner role in Auckland)
Benefits:
- Hybrid Working: A mix of working from home and in the office
- Thriving at our Best wellbeing program: Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, including paid super
- Income protection, trauma insurance, and death and total permanent disability insurance
- Additional leave and support through QBE’s Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods, and services
Working Hours: 40 hours per week, with flexible working arrangements available
ASSUMPTION: The salary range is an estimate based on industry standards for a Communications Partner role in Auckland, New Zealand. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries.
Company Size: 10,001+ employees. As a large organization, QBE offers a friendly workplace with down-to-earth, passionate, and kind employees.
Founded: 1886. QBE has a rich history and extensive experience in the insurance industry.
Company Description:
- At QBE, they are driven by their purpose of enabling a more resilient future.
- They provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions.
- QBE gets to the heart of it through their people, deep expertise, and commitment to building strong relationships.
Company Specialties:
- Boat Insurance
- Car Insurance
- Caravan Insurance
- CTP & Green Slips
- Home Insurance
- Landlords Insurance
- Motorcycle Insurance
- Travel Insurance
- Accident & Health
- Aviation Insurance
- Builders Warranty
- Commercial Packages
- Liability Insurance
- Professional Liability
Company Website: http://www.qbe.com
ASSUMPTION: QBE's focus on enabling resilience and building strong relationships aligns with the role of a Communications Partner, who will play a crucial part in fostering these connections.
📊 Role Analysis
Career Level: Mid-level. This role offers an opportunity to grow and make a significant impact on QBE's communications strategy.
Reporting Structure: This role reports directly to the Head of Communications.
Work Arrangement: Hybrid, with 3 days in the office. This arrangement offers flexibility and a balance between remote work and in-office collaboration.
Growth Opportunities:
- Potential to grow within the Communications team or explore other opportunities within QBE
- Chance to work on high-impact projects and initiatives
- Opportunity to develop skills and gain experience in a dynamic and evolving role
ASSUMPTION: As a newly created role, there is ample opportunity for growth and development within this position and the broader organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in Auckland's CBD.
Office Location(s): 388 George Street, Sydney, New South Wales 2000, AU; 30 Fenchurch Street, London, England EC3M 3BD, GB; 55 Water St, New York, 10041, US; 1 QBE Way, Sun Prairie, WI 53596, US; 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG; 30th Street, Three/Neo, Taguig, Metro Manilla 1200, PH
Geographic Context:
- Auckland, New Zealand's largest city, offers a vibrant urban environment with a high quality of life
- QBE's offices are located in major global cities, providing opportunities for international collaboration and travel
- Auckland's diverse culture and multicultural environment foster a rich and inclusive work environment
Work Schedule: Standard business hours, with flexible working arrangements available
ASSUMPTION: The diverse and multicultural environment in Auckland, along with QBE's global presence, offers a rich and engaging work environment for the successful candidate.
💼 Interview & Application Insights
Typical Process:
- Phone screen with the Talent Acquisition team
- Two interviews (in person or via Teams)
- Background checks
Key Assessment Areas:
- Writing and storytelling skills
- Stakeholder management and communication skills
- Alignment with QBE's values and culture
- Problem-solving and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experiences
- Prepare examples of your writing and communication work to showcase during the interview
- Research QBE's company culture and values to demonstrate your fit with the organization
ATS Keywords: Content creation, communications, stakeholder management, strategic communication planning, brand governance, storytelling, writing, editing
ASSUMPTION: The interview process will focus on assessing the candidate's writing and communication skills, as well as their fit with QBE's company culture and values.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Content management systems (e.g., WordPress, Adobe Experience Manager)
- Design tools (e.g., Adobe Creative Suite, Canva)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The successful candidate will be proficient in using Microsoft Office Suite and other relevant tools for content creation and project management.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Inclusive
- Agile
- Resilient
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Focused on delivering results and driving impact
Self-Assessment Questions:
- How do you demonstrate QBE's customer-centric value in your approach to communications?
- Can you provide an example of a time when you had to adapt your communication strategy due to unexpected changes?
- How do you ensure that your work aligns with QBE's brand guidelines and maintains a consistent tone of voice?
ASSUMPTION: QBE values a customer-centric, collaborative, and inclusive work environment, and candidates should demonstrate these qualities throughout the interview process.
⚠️ Potential Challenges
- Managing multiple stakeholders and balancing their communication needs
- Keeping up with industry trends and best practices in a rapidly evolving field
- Adapting to a hybrid work environment and maintaining productivity
- Balancing the demands of a newly created role and setting the standard for future Communications Partners
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a proactive approach to personal development.
📈 Similar Roles Comparison
- Unlike traditional communications roles, this position focuses on driving engagement across multiple platforms and managing stakeholder relationships
- QBE's global presence offers opportunities for international collaboration and travel, unlike roles in smaller organizations
- As a newly created role, this position offers growth and development opportunities not available in established communications teams
ASSUMPTION: This role offers unique opportunities and challenges compared to similar communications positions in other organizations.
📝 Sample Projects
- Developing a comprehensive communication strategy for a new product launch
- Creating engaging content for QBE's social media channels and website
- Managing relationships with key stakeholders to maximize communication opportunities
ASSUMPTION: These sample projects demonstrate the breadth of responsibilities and the impact the Communications Partner will have on QBE's communications initiatives.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader Communications team?
- How does QBE support the professional development of its Communications team members?
- What are the most significant challenges facing the Communications team in the next 12-24 months, and how can this role contribute to addressing them?
- How does QBE measure the success of its communications initiatives, and how will this role be evaluated?
- What opportunities are there for growth and development within the Communications team and the broader organization?
ASSUMPTION: Asking these questions will help the candidate understand the role's context, QBE's priorities, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences
- Prepare examples of your writing and communication work to showcase during the interview
- Research QBE's company culture and values to demonstrate your fit with the organization
- Follow up with the recruitment team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
