📌 Core Information
🔹 Job Title: Content Planning & Subscriber Experience Manager
🔹 Company: Warner Bros. Discovery
🔹 Location: London, United Kingdom
🔹 Job Type: On-site, Full-time
🔹 Category: Entertainment Providers
🔹 Date Posted: July 14, 2025
🔹 Experience Level: Mid to Senior (5-10 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading local content planning and scheduling for HBO Max in assigned markets
- Monitoring regional trends and consumer preferences to inform content acquisition and scheduling decisions
- Collaborating with global teams to ensure alignment with overall strategies
- Managing content roll-out plans and ensuring accurate data on upstream and downstream teams
- Working closely with operations, acquisitions, and localizations teams to ensure smooth content roll-outs
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to balance global and local priorities.
📋 Key Responsibilities
✅ Lead local content planning and scheduling for HBO Max in assigned markets, ensuring alignment with global strategies and a clear local focus
✅ Monitor regional trends and consumer-facing preferences to advise on content acquisitions and originals greenlighting decisions
✅ Maintain up-to-date knowledge of competitors' schedules and major competitive initiatives
✅ Support the Director of Content Planning and EMEA leads, as well as central teams, in planning and executing content strategies
✅ Work with the Content Strategy and Analysis team to use data in planning and acquiring content
✅ Maintain an overview of all content types and ensure alignment with other planning managers and teams
✅ Expand and maintain an inventory database and tracking system to provide management with oversight of content availability on HBO Max
✅ Oversee local planning documentation, ensuring data accuracy and up-to-date information
✅ Create and communicate detailed contingency and business continuity plans for anticipated and unanticipated changes to schedules
✅ Collaborate with local acquisitions VPs on avail lists, inventories, and content expiration to ensure a steady flow of content to EMEA platforms
✅ Work closely with the HBO Max EMEA merchandising group to ensure avail lists, inventories, and content expiration are supported and displayed on the platform as expected
✅ Act as a key point of contact with operations and acquisitions when there are delivery delays that will affect content premiere dates for assigned content types
✅ Use analytics and work with the Content Strategy Team and Data Insights and Planning Team on volumes by categories and demo targets
✅ Close cooperation with localizations and content ops to ensure the timely availability of localizations (subs and dubs where customary)
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Media Studies, Communications, Business)
Experience: Solid experience (5-10 years) in content planning/scheduling in digital media/streaming platforms or networks
Required Skills:
- Excellent written and verbal communication skills
- Proven leadership and team management experience
- Strong organizational skills and the ability to work well under pressure
- Business-oriented with strong negotiation/mediation skills
- Familiarity with data analysis and consumer insights
- Experience with project management and collaboration tools
Preferred Skills:
- Experience with content strategy and analysis
- Fluency in multiple languages
- Knowledge of the entertainment industry and key players
ASSUMPTION: Candidates with experience in content planning/scheduling within the entertainment industry will have a competitive advantage.
💰 Compensation & Benefits
Salary Range: £60,000 - £80,000 per annum (Based on industry standards for a mid-level content planning role in London)
Benefits:
- Competitive benefits package, including health insurance and pension plans
- Generous time off, including vacation, sick leave, and company holidays
- Employee discounts on Warner Bros. Discovery products and services
- Opportunities for professional development and career growth
Working Hours: Full-time (40 hours per week), with flexibility for occasional remote work
ASSUMPTION: Salary and benefits may vary based on individual qualifications and company policies.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers - Warner Bros. Discovery is a leading global entertainment company that creates and distributes premium content to worldwide audiences across various platforms.
Company Size: 10,001+ employees - Warner Bros. Discovery offers a large, diverse, and dynamic work environment with numerous opportunities for growth and collaboration.
Founded: Warner Bros. Discovery was formed in 2022 through the merger of WarnerMedia and Discovery Inc.
Company Description:
- Warner Bros. Discovery is home to iconic brands such as HBO, HBO Max, Warner Bros., Discovery Channel, CNN, and many more
- The company offers a vast portfolio of content, including movies, TV shows, documentaries, and sports programming
- Warner Bros. Discovery is committed to creating and distributing high-quality content that resonates with audiences worldwide
Company Specialties:
- Content creation and distribution
- Streaming services
- Cable television networks
- Film and television production
Company Website: careers.wbd.com
ASSUMPTION: Warner Bros. Discovery's extensive portfolio and global reach provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid to Senior (5-10 years of experience)
Reporting Structure: This role reports directly to the Director of Content Planning and works closely with the EMEA leads and central teams
Work Arrangement: On-site, with flexibility for occasional remote work
Growth Opportunities:
- Progression to a senior or leadership role within the content planning team
- Expansion into other areas of the business, such as acquisitions, original programming, or marketing
- Opportunities to work on high-profile projects and collaborate with industry professionals
ASSUMPTION: This role offers significant growth potential for candidates looking to advance their careers in content planning and strategy.
🌍 Location & Work Environment
Office Type: On-site, with a modern and collaborative work environment
Office Location(s): 30 Hudson Yards, New York, NY 10001, US (Global Headquarters); additional offices worldwide
Geographic Context:
- London, United Kingdom - A vibrant and multicultural city with a thriving entertainment industry
- Access to major transportation links and amenities
- Opportunities to work with international teams and collaborate on global projects
Work Schedule: Full-time (40 hours per week), with flexibility for occasional remote work
ASSUMPTION: The on-site work arrangement provides opportunities for face-to-face collaboration and networking with industry professionals.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- On-site or virtual interview with the content planning team
- Final interview with the director or another senior leader
Key Assessment Areas:
- Content planning and scheduling experience
- Communication and collaboration skills
- Leadership and team management abilities
- Problem-solving and analytical skills
- Industry knowledge and trends
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Demonstrate your understanding of the role and Warner Bros. Discovery's content offerings
- Showcase your ability to balance global and local priorities in your previous work
ATS Keywords: Content Planning, Scheduling, Digital Media, Streaming, Entertainment, Warner Bros. Discovery, HBO Max, Localization, Consumer Insights, Market Trends, Project Management, Collaboration, Data Analysis
ASSUMPTION: Warner Bros. Discovery's hiring process is designed to assess candidates' skills and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Project management and collaboration tools (e.g., Asana, Trello, JIRA)
- Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
- Content management systems (e.g., HBO Max platform, Warner Bros. Discovery's internal systems)
- Communication and collaboration platforms (e.g., Microsoft Teams, Slack)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Storytelling - Warner Bros. Discovery believes in the power of storytelling to connect with audiences and create lasting impact
- Collaboration - The company fosters a culture of teamwork and collaboration, both internally and with external partners
- Innovation - Warner Bros. Discovery encourages creativity, experimentation, and continuous learning to stay ahead in the rapidly evolving entertainment landscape
Work Style:
- Dynamic and fast-paced - The entertainment industry requires adaptability and the ability to thrive in a changing environment
- Data-driven - Warner Bros. Discovery uses data and analytics to inform decision-making and drive business results
- Global mindset - The company operates on a global scale, requiring employees to think and act strategically across various markets
Self-Assessment Questions:
- How do you balance global and local priorities in your content planning and scheduling decisions?
- Can you provide an example of a time when you had to adapt to a significant change in your work environment or project scope?
- How do you approach collaboration and teamwork, particularly when working with diverse teams across different time zones?
ASSUMPTION: Warner Bros. Discovery's culture values creativity, collaboration, and a global mindset, making it an ideal fit for candidates who thrive in dynamic and innovative environments.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Balancing global and local content priorities and ensuring alignment with overall strategies
- Adapting to changes in content availability, delivery dates, or other unexpected challenges
- Working with diverse teams across different time zones and cultures
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and effective communication and collaboration.
📈 Similar Roles Comparison
- Content Planning Manager (Entertainment Industry) - This role focuses more on global content planning and strategy, while the Content Planning & Subscriber Experience Manager role has a stronger local focus
- Content Strategist (Streaming Services) - This role is more focused on data analysis and consumer insights, while the Content Planning & Subscriber Experience Manager role involves a broader range of responsibilities, including scheduling and local content planning
- Senior Content Planner (Broadcast Television) - This role may have more experience requirements and involve managing a larger team, while the Content Planning & Subscriber Experience Manager role is at a mid-level and focuses on leading local content planning efforts
ASSUMPTION: Each role within the content planning and strategy field has its unique focus and requirements, depending on the industry, organization, and specific responsibilities.
📝 Sample Projects
- Developing and implementing a content roll-out plan for a new streaming service launch in a specific market
- Analyzing consumer data to inform content acquisition and scheduling decisions for a regional cable network
- Managing a team to localize content for multiple markets, ensuring timely availability and cultural relevance
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Content Planning & Subscriber Experience Manager role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall content planning and strategy for HBO Max in the EMEA region?
- Can you describe the team structure and dynamics within the content planning team and across Warner Bros. Discovery?
- How does Warner Bros. Discovery support the growth and development of its employees, particularly in mid-level management roles?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does Warner Bros. Discovery approach collaboration and communication with external partners, such as content creators and distributors?
ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and the organization, and provides valuable insights into the work environment and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through careers.wbd.com
- Tailor your resume and cover letter to highlight your relevant experience and skills, emphasizing your ability to balance global and local priorities in content planning and scheduling
- Prepare examples of your previous work that demonstrate your understanding of consumer insights, market trends, and data analysis
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
