W

Content Planning & Subscriber Experience Manager

Walmart
Full-time
On-site
United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Content Planning & Subscriber Experience Manager

πŸ”Ή Company: Walmart

πŸ”Ή Location: London, Chiswick Park Building 2, United Kingdom

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Retail

πŸ”Ή Date Posted: July 14, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic planning and management of HBO Max content roll-out in EMEA markets
  • Collaboration with global and local teams to align content strategies
  • Monitoring consumer trends and market trends to inform content decisions
  • Project management and coordination with various teams for content scheduling and delivery
  • Contingency planning and business continuity for content roll-out

ASSUMPTION: This role requires a strong understanding of digital media and streaming platforms, as well as excellent communication and organizational skills. Previous team leadership experience is also crucial for success in this position.

πŸ“‹ Key Responsibilities

βœ… Planning and defining the ultimate local proposition based on customer needs and consumption data

βœ… Monitoring regional trends and consumer-facing preferences to advise on content acquisitions and originals greenlighting decisions

βœ… Maintaining an up-to-date knowledge of competitors' schedules and major competitive initiatives

βœ… Supporting the Director of Content Planning and EMEA leads in planning and execution of content roll-out strategies

βœ… Collaborating with the Content Strategy and Analysis team to use data in planning and acquiring content

βœ… Expanding and maintaining an inventory database and tracking system to provide management with oversight of content availability on HBO Max

βœ… Creating and communicating detailed contingency and business continuity plans for anticipated and unanticipated changes to the schedules

βœ… Working closely with local acquisitions VPs, the HBO Max EMEA merchandising group, and the WBD Ops team to ensure a smooth and consistent roll-out of content plans

ASSUMPTION: This role involves a high degree of collaboration and coordination with various teams, requiring strong communication and project management skills.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Media Studies, Communications, Business)

Experience: 5-10 years of experience in content planning, scheduling, or a related role within digital media or streaming platforms

Required Skills:

  • Proven experience in content planning and scheduling within digital media or streaming platforms
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Able to work well under pressure and respond to changing demands and priorities
  • Business-oriented with strong negotiation/mediation skills

Preferred Skills:

  • Experience working with HBO Max or a similar streaming platform
  • Fluency in multiple languages

ASSUMPTION: While not explicitly stated, experience with HBO Max or a similar streaming platform would be beneficial for this role. Fluency in multiple languages could also be an asset, given the global nature of the role.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per year (Based on industry standards for a mid-level management role in the UK retail sector)

Benefits:

  • Competitive benefits package, including health insurance and retirement plans
  • Employee discount on Walmart products and services
  • Opportunities for career growth and development

Working Hours: Full-time, Monday to Friday, with occasional weekend or evening work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level management role in the UK retail sector. The actual salary may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail, with a focus on e-commerce and omnichannel retailing

Company Size: 10,001+ employees, providing a large and diverse work environment with ample opportunities for career growth and development

Founded: 1962, with a rich history and established brand presence in the retail industry

Company Description:

  • Walmart is a global retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores
  • The company is known for its low prices and wide selection of products, as well as its commitment to sustainability and community involvement
  • Walmart's e-commerce platform is one of the largest in the world, with a focus on convenience, affordability, and customer experience

Company Specialties:

  • Retail operations and management
  • E-commerce and omnichannel retailing
  • Supply chain and logistics management
  • Merchandising and marketing
  • Health and wellness services

Company Website: https://corporate.walmart.com/

ASSUMPTION: Walmart's extensive experience in retail and e-commerce, as well as its commitment to innovation and customer experience, makes it an attractive employer for candidates seeking a challenging and rewarding career in the retail industry.

πŸ“Š Role Analysis

Career Level: Mid-level management, with opportunities for growth and development within the company

Reporting Structure: This role reports directly to the Director of Content Planning and works closely with various teams, including content planning, acquisitions, merchandising, and operations

Work Arrangement: On-site, with a focus on collaboration and coordination with local and global teams

Growth Opportunities:

  • Progression to a senior management or leadership role within the content planning or acquisitions teams
  • Expansion into related roles within the broader retail or e-commerce sectors
  • Opportunities to work on high-profile projects and initiatives, gaining valuable experience and exposure

ASSUMPTION: This role offers significant opportunities for career growth and development within Walmart's expanding e-commerce and content divisions.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities

Office Location(s): London, Chiswick Park Building 2, United Kingdom

Geographic Context:

  • London is a major global hub for media, entertainment, and technology, providing ample opportunities for networking and professional development
  • The Chiswick Park location offers easy access to public transportation and nearby amenities
  • The office is situated in a vibrant and diverse neighborhood, with a mix of residential, commercial, and retail spaces

Work Schedule: Full-time, Monday to Friday, with occasional weekend or evening work as needed

ASSUMPTION: The London office provides a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the hiring manager
  • In-person or video interview with the hiring manager and a panel of team members
  • Final interview with the Director of Content Planning

Key Assessment Areas:

  • Content planning and scheduling expertise
  • Communication and collaboration skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Walmart's values and mission

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of Walmart's business and the retail industry
  • Prepare examples of your content planning and scheduling experience, as well as any relevant achievements or successes

ATS Keywords: Content planning, content scheduling, digital media, streaming platforms, consumer trends, market trends, project management, collaboration, communication, retail, e-commerce

ASSUMPTION: Walmart's application process is designed to assess candidates' relevant experience, skills, and cultural fit for the role. By preparing thoroughly and tailoring your application materials, you can increase your chances of success in the interview process.

πŸ› οΈ Tools & Technologies

  • Content management systems (e.g., HBO Max, Warner Bros. Discovery's proprietary tools)
  • Project management software (e.g., Asana, Trello, Jira)
  • Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
  • Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace, Slack)

ASSUMPTION: Familiarity with relevant content management systems, project management software, and data analysis tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer focus
  • Respect for the individual
  • Strive for excellence
  • Act with integrity
  • Be the best

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and responsive to change
  • Results-focused and goal-oriented

Self-Assessment Questions:

  • Do you have a proven track record of success in content planning and scheduling within digital media or streaming platforms?
  • Are you able to work effectively in a fast-paced, dynamic environment with shifting priorities and deadlines?
  • Do you thrive in a collaborative, team-based work environment, and are you able to build and maintain strong working relationships with diverse teams?

ASSUMPTION: Walmart values candidates who are customer-focused, results-driven, and able to work effectively in a collaborative, dynamic environment.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced, dynamic environment
  • Collaborating effectively with diverse teams across multiple time zones and locations
  • Adapting to changes in content strategies and priorities
  • Navigating a large, complex organization with multiple stakeholders

ASSUMPTION: These challenges are common to roles within large, dynamic organizations and can be mitigated with strong project management, communication, and collaboration skills.

πŸ“ˆ Similar Roles Comparison

  • This role is unique within Walmart, focusing specifically on content planning and subscriber experience for HBO Max in EMEA markets
  • Similar roles within the broader retail and e-commerce sectors may focus on different aspects of content planning, acquisitions, or merchandising
  • Career progression in this role may lead to senior management or leadership positions within Walmart's content planning or acquisitions teams

ASSUMPTION: This role offers a unique opportunity to specialize in content planning and subscriber experience for HBO Max within the EMEA region, with ample opportunities for career growth and development.

πŸ“ Sample Projects

  • Developing and executing a content roll-out strategy for a major HBO Max original series launch in the UK market
  • Collaborating with global and local teams to optimize content availability and localization for multiple EMEA markets
  • Creating and implementing a business continuity plan for a high-profile content event or launch

ASSUMPTION: These sample projects illustrate the diverse and dynamic nature of the role, requiring strong project management, communication, and collaboration skills.

❓ Key Questions to Ask During Interview

  • Can you describe the typical content planning and scheduling process for HBO Max in the EMEA region?
  • How does this role collaborate with other teams, such as acquisitions, merchandising, and operations, to ensure a smooth content roll-out?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Walmart support the professional development and growth of its employees in this role?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful, relevant questions demonstrates your interest in the role and provides valuable insights into the work environment and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Walmart Careers website
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your content planning and scheduling experience, as well as any relevant achievements or successes
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.