📌 Core Information
🔹 Job Title: Content Producer - 12 months fixed term
🔹 Company: Commonwealth Bank
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: July 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (2 days in office)
🚀 Job Overview
Key aspects of this role include:
- Creating and curating engaging content for Financial Crime Operations (FCO) teams
- Developing editorial strategies and producing informative content aligned with business priorities
- Collaborating with subject matter experts and stakeholders to deliver relevant content
- Building capability and knowledge within the FCO team through effective communication
- Modeling risk culture and managing risks associated with content production
ASSUMPTION: This role requires a high level of creativity, strong communication skills, and the ability to work effectively with various stakeholders. The fixed-term nature of the role may appeal to candidates seeking short-term opportunities or those interested in project-based work.
📋 Key Responsibilities
✅ Plan, prioritize, and produce key stories and content aligned to business and capability priorities
✅ Plan and produce informative knowledge and content on relevant topics
✅ Support a broader skill capability build with our Change, Capability, Culture and Communications function
✅ Role model risk culture and manage risks associated with content production
ASSUMPTION: The role involves a mix of strategic planning, creative content production, and risk management. Successful candidates will be able to balance these aspects effectively.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Economics, Business/Commerce, Journalism, or similar
Experience: Proven experience in content production, preferably in a fast-paced environment
Required Skills:
- Outstanding storytelling skills across text and multi-media
- Ability to adjust style and tone for different audiences
- Proven ability to engage and build digital audiences
- Ability to translate complex knowledge and issues into compelling content
- Proficiency in video editing, photography, and related multimedia and visual content creation skills
- Strong business acumen and understanding of the banking and financial services sector
- Proven ability to proactively identify, understand, discuss, and act on current and future risks
Preferred Skills:
- Proficiency in website analytics platforms
- Experience working with AI tools and a willingness to develop these capabilities
ASSUMPTION: Candidates with a strong portfolio showcasing their storytelling skills and experience in content production will be highly sought after for this role.
💰 Compensation & Benefits
Salary Range: AUD 85,000 - 105,000 per annum (pro-rata for the 12-month fixed term) - Assumed based on industry standards for similar roles and experience levels
Benefits:
- Flexible work arrangements, including hybrid work options
- Employee share purchase plan
- Discounted financial products and services
- Health and wellness programs
Working Hours: Full-time (38 hours per week), with flexibility to balance work between office and remote locations
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary depending on the candidate's skills, experience, and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services - The Commonwealth Bank (CommBank) is Australia's leading provider of financial services, offering a wide range of products and services to retail, premium, business, and institutional customers.
Company Size: 10,001+ employees - As a large organization, CommBank offers numerous opportunities for career growth and development.
Founded: 1911 - CommBank has a rich history and a strong reputation in the Australian financial services industry.
Company Description:
- CommBank offers a full range of financial services, including retail, premium, business, and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products and services.
- The company is committed to supporting its employees with flexible work arrangements and offers a range of benefits to attract and retain top talent.
- CommBank is focused on driving innovation and digital transformation in the financial services sector.
Company Specialties:
- Retail banking
- Business banking
- Institutional banking
- Funds management
- Insurance
- Investment and sharebroking
Company Website: http://www.commbank.com.au/
ASSUMPTION: CommBank's large size and diverse range of products and services offer candidates the opportunity to work on a variety of projects and gain exposure to different aspects of the financial services industry.
📊 Role Analysis
Career Level: Mid-level - This role is suitable for candidates with 2-5 years of experience in content production or a related field.
Reporting Structure: The Content Producer will report to the Senior Communications Manager and work closely with subject matter experts across FCO and QA, Capability, Knowledge Management, and the business.
Work Arrangement: Hybrid - The role requires working on-site for 2 days per week, with the remaining days worked remotely.
Growth Opportunities:
- Developing expertise in financial crime operations and related topics
- Building relationships with stakeholders and subject matter experts across the organization
- Expanding skills in content production, multimedia creation, and risk management
- Potential opportunities for career progression within the FCO team or broader CommBank organization
ASSUMPTION: The fixed-term nature of this role may provide an opportunity for candidates to gain experience in a specific area of the business or test their fit with the organization before pursuing longer-term career opportunities.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with state-of-the-art facilities
Office Location(s): 5-7 Central Ave, Eveleigh, NSW 2015, Australia
Geographic Context:
- Sydney, New South Wales, Australia - The role is based in Sydney, one of Australia's largest and most vibrant cities, offering a high quality of life and numerous cultural attractions.
- Eveleigh, NSW - The office is located in the inner-western suburb of Eveleigh, close to public transportation and numerous amenities.
- Council of the City of Sydney - The office is situated within the local government area of the City of Sydney, offering access to various services and resources.
Work Schedule: Full-time (38 hours per week), with flexibility to balance work between office and remote locations
ASSUMPTION: The hybrid work arrangement offers candidates the opportunity to balance the benefits of on-site collaboration with the flexibility of remote work.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-depth interview with the hiring manager and relevant stakeholders
- Final interview with the senior leadership team
Key Assessment Areas:
- Storytelling and content creation skills
- Understanding of the banking and financial services sector
- Risk management capabilities
- Ability to work effectively with stakeholders
Application Tips:
- Tailor your resume and cover letter to highlight your storytelling skills and relevant experience in content production.
- Prepare examples of your work that demonstrate your ability to create engaging content for diverse audiences.
- Research the Commonwealth Bank and the Financial Crime Operations team to demonstrate your understanding of the organization and its priorities.
ATS Keywords: Storytelling, Content Production, Digital Engagement, Video Editing, Photography, Multimedia Creation, Website Analytics, AI Tools, Business Acumen, Risk Management, Communication, Knowledge Management, Change Management, Capability Building, Editorial Strategy, Training
ASSUMPTION: The application process for this role may be competitive, and candidates should focus on highlighting their relevant skills and experience in their application materials.
🛠️ Tools & Technologies
- Content management systems (e.g., Adobe Experience Manager, Sitecore)
- Multimedia creation tools (e.g., Adobe Creative Suite, Final Cut Pro)
- Website analytics platforms (e.g., Google Analytics, Adobe Analytics)
- AI tools (e.g., natural language processing, machine learning)
ASSUMPTION: Candidates should be comfortable working with a range of tools and technologies to create and distribute engaging content.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Integrity
- Accountability
- Collaboration
- Innovation
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to changing priorities
- Results-driven and focused on delivering high-quality content
Self-Assessment Questions:
- How do you align with the Commonwealth Bank's values, particularly in the context of this role?
- How comfortable are you working in a hybrid work environment and balancing on-site collaboration with remote work?
- How do your personal work style and preferences fit with the work style described for this role?
ASSUMPTION: Candidates should consider how their personal values, work style, and preferences align with the company's values and the work style required for this role.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Navigating a large organization and building relationships with stakeholders
- Adapting to the fixed-term nature of the role and managing expectations around career progression
- Balancing the need for engaging content with the requirement to manage risks associated with content production
ASSUMPTION: Candidates should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and demanding work environment.
📈 Similar Roles Comparison
- This role is focused on content production for a specific team within the organization, whereas similar roles may have a broader scope or focus on different aspects of content creation and distribution.
- Financial crime operations is a specialized area of the banking and financial services sector, and candidates should be prepared to demonstrate their understanding of the relevant topics and issues.
- Career progression opportunities may vary depending on the specific role and the organization's structure, and candidates should research the company's career development programs and policies.
ASSUMPTION: Candidates should compare this role with similar positions in the industry to ensure they have a clear understanding of the unique aspects of this opportunity and the potential career paths available.
📝 Sample Projects
- Developing a series of informative videos to educate FCO team members on new processes or policies
- Creating a comprehensive knowledge base to support the FCO team's onboarding and training efforts
- Designing and implementing a content strategy to improve engagement and performance within the FCO team
ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and explain how their approach aligns with the requirements of this role.
❓ Key Questions to Ask During Interview
- Can you describe the priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the broader FCO team and the organization's structure?
- What are the key challenges facing the FCO team, and how can this role contribute to addressing them?
- What opportunities are there for professional development and growth within this role and the broader organization?
- How does the company support work-life balance for employees in this role?
ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and their understanding of the organization's priorities and challenges.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Sidekick portal (if you're an internal candidate) or the Workday portal (if you're an external candidate)
- Tailor your resume and cover letter to highlight your storytelling skills and relevant experience in content production
- Prepare examples of your work that demonstrate your ability to create engaging content for diverse audiences
- Research the Commonwealth Bank and the Financial Crime Operations team to demonstrate your understanding of the organization and its priorities
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
