Content Production Associate (Part-time)

📌 Core Information

🔹 Job Title: Content Production Associate (Part-time)

🔹 Company: Ancestry

🔹 Location: Lehi, Utah, United States

🔹 Job Type: Part-time

🔹 Category: Content Production

🔹 Date Posted: 2025-05-30

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: Hybrid (work from home or office)

🚀 Job Overview

Key aspects of this role include:

• Ensuring content workflows run smoothly by managing schedules and resolving technical issues
• Executing high-volume content tasks with accuracy, speed, and consistency
• Collaborating across teams and maintaining data integrity
• Proactively engaging in side projects to develop new skills and improve team efficiency

ASSUMPTION: This role requires a high level of attention to detail and the ability to work well in a structured environment. It is ideal for someone who enjoys repetitive tasks and takes pride in both precision and productivity.

📋 Key Responsibilities

✅ Execute high-volume content tasks with accuracy, speed, and consistency, meeting daily Image Per Hour (IPH) goals while maintaining attention to detail and data integrity across all deliverables.

✅ Troubleshoot and resolve technical issues related to VPN and AWS access to minimize downtime and ensure a smooth workflow.

✅ Own monthly scheduling processes and submit weekly Workforce Management (WFM) reports, ensuring timely updates on task completion and identifying process inefficiencies.

✅ Foster strong cross-functional collaboration by participating in daily standups, sprint planning, and quarterly offsite events, while identifying and communicating vendor feedback to resolve issues, enhance workflows, and align teams around shared objectives.

✅ Proactively engage in side projects (e.g., Fold3, Title Research, Data Labeling, Paper Scanning) to develop new skills and improve team efficiency. Contribute to process innovation and knowledge-sharing efforts.

ASSUMPTION: The role involves a significant amount of repetitive tasks, and candidates should be comfortable with this aspect while maintaining accuracy and engagement.

🎯 Required Qualifications

Education: High School Diploma or GED required

Experience: 1+ years of experience in content production or operational support roles

Required Skills:

• Strong verbal and written communication skills
• Able to quickly learn new technical tools, systems, and processes
• Accurate typing speed of 40–50+ WPM
• Proficient in Microsoft Office and general computer applications
• Basic problem-solving skills and sound judgment in escalating issues
• Highly detail-oriented and organized in managing multiple priorities
• Able to work independently and collaboratively in a fast-paced environment

Preferred Skills:

• Experience with editorial/writing tasks or historical archival work

ASSUMPTION: While experience in editorial or historical archival work is preferred, it is not required for this role. Ancestry is willing to train the right candidate with the right attitude and skills.

💰 Compensation & Benefits

Salary Range: $13.41 - $16.74 per hour, with eligibility for bonus, equity, and comprehensive benefits including health, dental, and vision.

Benefits:

• Health
• Dental
• Vision
• Bonus
• Equity

Working Hours: 20 hours per week, with flexible scheduling options

ASSUMPTION: The salary range provided is based on Ancestry's job posting and is subject to change. It is intended to give applicants a general idea of the compensation for this role.

📌 Applicant Insights

🔍 Company Context

Industry: Ancestry is a global leader in family history and consumer genomics, connecting people with their past so they can discover, preserve, and share their unique family stories.

Company Size: Ancestry has over 1,300 employees in locations across the globe, with headquarters in Lehi, Utah. They offer a location-flexible work approach, allowing employees to work from where they want – in an office or from home or a hybrid of both.

Founded: 1983

Company Description:

• Ancestry is committed to delivering accurate, high-quality content that powers exceptional customer experiences.
• The company offers a suite of products, including AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb.
• Ancestry is dedicated to fostering a work environment that's inclusive and diverse, where every idea and perspective is valued.

Company Specialties:

• Consumer genomics
• Family history
• Artificial Intelligence
• Machine Learning
• Data Science

Company Website: careers.ancestry.com/us/en

ASSUMPTION: Ancestry's commitment to diversity and inclusion is evident in their company culture and hiring practices. They actively seek to hire and promote employees from diverse backgrounds to enable broadened possibilities for employee diversity.

📊 Role Analysis

Career Level: This role is an entry-level position within the content production team at Ancestry.

Reporting Structure: The Content Production Associate will report directly to the Content Production Manager and collaborate with various teams, including editorial, technical, and vendor teams.

Work Arrangement: This is a part-time, hybrid role, allowing for a flexible work arrangement with the option to work from home or the office.

Growth Opportunities:

• Proven performers in this role may have opportunities to take on additional responsibilities or move into full-time positions within the content production team or other departments at Ancestry.
• The company offers professional development opportunities and encourages employees to engage in side projects to develop new skills and improve team efficiency.

ASSUMPTION: While this role is part-time, there may be opportunities for growth and advancement within the company for the right candidate.

🌍 Location & Work Environment

Office Type: Ancestry's headquarters is located in Lehi, Utah, with additional offices in Dublin, Ireland; Paris, France; London, England; Sydney, Australia; and Grafing, Germany. The company offers a location-flexible work approach, allowing employees to choose to work in the nearest office, from their home, or a hybrid of both.

Office Location(s): 1300 W Traverse Parkway, Lehi, UT 84043, US

Geographic Context:

• The Lehi office is located in the heart of Utah's Silicon Slopes, providing easy access to nearby amenities and a thriving tech community.
• The area offers a mix of urban and suburban living options, with a variety of neighborhoods and housing options to choose from.
• Lehi is situated near major highways and public transportation, making it easily accessible from nearby cities such as Salt Lake City and Provo.

Work Schedule: This is a part-time role, with a flexible work arrangement that allows employees to choose to work from home or the office. The work schedule is expected to be 20 hours per week, with the option to work additional hours as needed.

ASSUMPTION: Ancestry's location-flexible work approach allows employees to balance their personal and professional lives more effectively, while still maintaining a strong connection to the company and its culture.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check (if applicable)

Key Assessment Areas:

• Communication skills
• Attention to detail
• Problem-solving abilities
• Cultural fit

Application Tips:

• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
• Demonstrate your ability to work well in a structured environment and maintain accuracy and engagement in repetitive tasks.
• Showcase your strong verbal and written communication skills in your application materials.

ATS Keywords: Content Production, Technical Issue Resolution, Scheduling, Reporting, Collaboration, Communication, Problem-Solving, Detail-Oriented, Organized, Microsoft Office, Data Integrity, Process Improvement, Customer Impact Awareness, Fast-Paced Environment, Repetitive Tasks, Typing Speed

ASSUMPTION: Ancestry's hiring process is designed to assess candidates' skills and cultural fit for the role. The company values diversity and inclusion and actively seeks to hire and promote employees from diverse backgrounds.

🛠️ Tools & Technologies

• Microsoft Office Suite
• General computer applications
• Ancestry's proprietary content management system
• VPN and AWS access

ASSUMPTION: Ancestry provides the necessary tools and technologies for employees to perform their jobs effectively. Candidates should be comfortable learning and using new tools and systems as needed.

👔 Cultural Fit Considerations

Company Values:

• Curiosity
• Innovation
• Quality
• Integrity
• Customer Focus

Work Style:

• Collaborative
• Detail-oriented
• Structured
• Fast-paced
• Customer-focused

Self-Assessment Questions:

• Do you thrive in a structured environment and enjoy repetitive tasks done well?
• Are you comfortable working independently and collaboratively in a fast-paced environment?
• Do you take pride in both precision and productivity?
• Are you detail-oriented and organized in managing multiple priorities?
• Do you possess strong verbal and written communication skills?

ASSUMPTION: Ancestry values candidates who are a strong cultural fit for the company and the role. The company seeks employees who are curious, innovative, and customer-focused, with a strong work ethic and a commitment to quality.

⚠️ Potential Challenges

• The role involves a significant amount of repetitive tasks, which may become monotonous for some individuals.
• The fast-paced work environment may be challenging for candidates who prefer a slower-paced, more predictable work setting.
• The role requires a high level of attention to detail, which may be difficult for candidates who struggle with focus or have difficulty maintaining accuracy in repetitive tasks.
• The hybrid work arrangement may present challenges for candidates who prefer a more traditional office environment or have difficulty working independently from home.

ASSUMPTION: While these challenges exist, Ancestry offers a supportive work environment and provides the necessary tools and resources to help employees succeed in their roles.

📈 Similar Roles Comparison

• This role is similar to other content production or operational support roles within the industry, but may differ in terms of the specific content being produced or the tools and technologies used.
• The role may require more technical proficiency or problem-solving skills than other similar roles, depending on the specific needs of the team and the company.
• This role may offer more opportunities for growth and advancement within the company than similar roles at other organizations, given Ancestry's commitment to employee development and internal promotions.

ASSUMPTION: Ancestry's commitment to employee development and internal promotions makes this role an attractive opportunity for candidates seeking long-term career growth within the company.

📝 Sample Projects

• Managing the content production process for a large-scale historical record digitization project
• Collaborating with editorial and technical teams to resolve technical issues and enhance workflows for a specific content type
• Developing and implementing a new scheduling process to improve efficiency and reduce process inefficiencies

ASSUMPTION: These sample projects are intended to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. The actual projects and tasks may vary depending on the specific needs of the team and the company.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role and how my responsibilities may evolve over time?
• How does this role collaborate with other teams within the company, and what opportunities are there for cross-functional collaboration?
• What are the most important qualities and skills for success in this role, and how does the company support employees in developing these qualities and skills?
• How does the company approach employee development and growth opportunities within the content production team and other departments?
• What is the work-life balance like for employees in this role, and how does the company support employees in maintaining a healthy work-life balance?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and development within the organization. Ancestry values candidates who are proactive and engaged in the interview process and encourages candidates to ask questions and seek clarification as needed.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role, with a focus on your ability to work well in a structured environment and maintain accuracy and engagement in repetitive tasks.
• Prepare for your interview by researching Ancestry's company culture and values, and be ready to demonstrate your strong verbal and written communication skills.
• If selected for the role, be prepared to provide references and complete a background check as required.
• Follow up with the hiring manager one week after your interview to express your continued interest in the role and inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.