📌 Core Information
🔹 Job Title: Content Protection Manager I - Experience
🔹 Company: Spotify
🔹 Location: New York, United States
🔹 Job Type: Permanent
🔹 Category: Music Industry
🔹 Date Posted: June 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (New York, NY)
🚀 Job Overview
Key aspects of this role include:
- Handling complex infringement claims and protecting intellectual property
- Collaborating cross-functionally with various teams to develop effective solutions
- Contributing to process improvements and driving operational excellence
- Working with content management systems and customer relationship management tools
ASSUMPTION: This role requires a strong understanding of intellectual property rights and experience working with content management systems and CRM tools.
📋 Key Responsibilities
✅ Review and process complex incoming infringement claims
✅ Troubleshoot infringement-related issues and assess findings with various collaborators
✅ Support the team with case, content, and system research
✅ Communicate directly with rights holders, claimants, content providers, and internal teams
✅ Act as a point of escalation and quality assurance to support teams
✅ Provide training and feedback to enhance overall knowledge and skills
✅ Collaborate with R&D to improve and develop tooling
✅ Contribute to cross-functional escalation management
ASSUMPTION: This role involves handling sensitive information and requires strong attention to detail and excellent communication skills.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Music Business, Law, or a related discipline)
Experience: At least 2 years of experience in the audio industry (music, podcast, audiobooks) or working with digital service providers or operations
Required Skills:
- Proficient in English
- Experience working with customer relationship management tools (e.g., Salesforce, Zendesk)
- Experience working with content management systems
- Understanding of music, podcasts, intellectual property rights, and technology
- Experience or interest in operations and leveraging AI to enhance operational impact
- Excellent communication skills and ability to follow workflows diligently
- Ability to meet deadlines and complete tasks efficiently
- Motivation to continuously innovate in developing processes and best practices
- Adaptability and quick learning in a changing environment
- Comfort with asynchronous workflows and working in a distributed team
Preferred Skills:
- Familiarity with Spotify's platform and services
- Experience working with legal teams or in a legal capacity
ASSUMPTION: Candidates with experience in the music industry or digital service providers may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $70,931 - $101,330 per year (USD)
Benefits:
- Health Insurance
- Paid Parental Leave
- 401(k) Retirement Plan
- Paid Days Off
- Paid Flexible Holidays
Working Hours: Full-time, with some flexibility for remote work
ASSUMPTION: The salary range provided is based on industry standards for similar roles in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Music streaming and entertainment
Company Size: 5,001-10,000 employees
Founded: 2006, in Stockholm, Sweden
Company Description:
- Spotify is a global audio streaming service with over 365 million users and 165 million subscribers across 178 markets
- Spotify's mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators
- Spotify offers a wide range of features, including free, ad-supported music listening, as well as premium features such as offline mode, improved sound quality, and an ad-free experience
Company Specialties:
- Music streaming
- Podcasting
- Audiobooks
- Music discovery and recommendation algorithms
Company Website: http://www.lifeatspotify.com
ASSUMPTION: Spotify's large user base and extensive content library make it a competitive player in the music streaming industry.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and career advancement
Reporting Structure: This role reports directly to the Content Protection team and collaborates with various internal teams, such as Product, Tech, Legal, Trust and Safety, Customer/Creator Support, and Content Partnerships
Work Arrangement: Hybrid, with a focus on in-person meetings and some flexibility for remote work
Growth Opportunities:
- Advancement within the Content Protection team or related departments
- Cross-functional collaboration and project involvement
- Professional development and skill-building opportunities
ASSUMPTION: This role offers opportunities for career growth and development within Spotify's Content Protection team and related departments.
🌍 Location & Work Environment
Office Type: Hybrid, with a focus on in-person meetings and some flexibility for remote work
Office Location(s): New York, United States
Geographic Context:
- New York City is a major hub for the music and entertainment industries
- The city offers a diverse range of cultural experiences and a vibrant music scene
- New York City is home to Spotify's North American headquarters
Work Schedule: Full-time, with some flexibility for remote work
ASSUMPTION: The hybrid work arrangement allows for a balance between in-person collaboration and remote work flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the Content Protection team
- Final interview with the team lead or manager
Key Assessment Areas:
- Understanding of intellectual property rights and music industry trends
- Problem-solving skills and ability to handle complex cases
- Communication skills and ability to work with various stakeholders
- Adaptability and quick learning in a changing environment
Application Tips:
- Highlight relevant experience working with content management systems and CRM tools
- Demonstrate a strong understanding of intellectual property rights and the music industry
- Tailor your resume and cover letter to emphasize your skills and experience in relation to the job description
ATS Keywords: Infringement claims, content protection, intellectual property, customer relationship management, content management systems, operations, AI, collaboration, process improvement
ASSUMPTION: Applicants should emphasize their relevant experience and skills in their application materials to increase their chances of success.
🛠️ Tools & Technologies
- Customer relationship management tools (e.g., Salesforce, Zendesk)
- Content management systems
- AI and machine learning tools for operational impact
- Collaboration and project management tools (e.g., Slack, Asana, Jira)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Creativity
- Innovation
- Collaboration
- Passion for music and entertainment
Work Style:
- Data-driven decision-making
- Cross-functional collaboration
- Agile and adaptable
- Focus on operational excellence
Self-Assessment Questions:
- How do you stay up-to-date with industry trends and developments in intellectual property rights?
- Can you provide an example of a time when you had to handle a complex case or issue, and how did you approach it?
- How do you balance attention to detail with efficient task completion?
ASSUMPTION: Applicants should consider how their work style and values align with Spotify's company culture and the specific requirements of this role.
⚠️ Potential Challenges
- Handling sensitive and complex infringement claims
- Working with a diverse range of internal and external stakeholders
- Keeping up with the fast-paced and ever-changing music industry
- Balancing the demands of operational excellence with continuous process improvement
ASSUMPTION: Applicants should be prepared to tackle these challenges and demonstrate their ability to thrive in a dynamic and demanding environment.
📈 Similar Roles Comparison
- Content Protection Manager I vs. Content Protection Manager II: The latter role may have more strategic responsibilities and require more experience
- Content Protection Manager I vs. Content Operations Manager: The former role focuses more on intellectual property protection, while the latter role may have broader operational responsibilities
- Career path comparison: This role can lead to advancement within the Content Protection team or related departments, as well as opportunities for cross-functional collaboration and project involvement
ASSUMPTION: Applicants should consider how this role compares to similar positions within Spotify and the broader music industry.
📝 Sample Projects
- Developing and implementing a new process for handling complex infringement claims
- Collaborating with R&D to improve and develop tooling for content protection
- Conducting research on emerging trends in intellectual property rights and their impact on Spotify's content catalog
ASSUMPTION: These sample projects demonstrate the types of initiatives and tasks that a Content Protection Manager I might undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role collaborate with other teams within Spotify, such as Product, Tech, and Legal?
- What are the most challenging aspects of this role, and how can I best prepare to tackle them?
- How does Spotify support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
ASSUMPTION: Applicants should ask thoughtful and insightful questions to demonstrate their interest in the role and their understanding of its requirements.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare for interviews by researching Spotify's company culture and the specific requirements of this role
- Follow up with the hiring manager after your interview to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
