📌 Core Information
🔹 Job Title: Content Reviewer with German & English – On-site, Bucharest
🔹 Company: Concentrix
🔹 Location: ROU Bucharest - 63-69 Dr. Iacob Felix Street
🔹 Job Type: Full-time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: 2025-04-03
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Content moderation for one of the biggest clients
- Bilingual proficiency in German and English
- Proactive and solution-oriented mindset
- Shift work availability (24/7)
ASSUMPTION: This role requires a high level of attention to detail and cultural sensitivity, as content may be sensitive or highly sensitive.
📋 Key Responsibilities
✅ Do content moderation on the platform of one of the biggest clients
✅ Understand and remain up to date with content policies and guidelines
✅ Review content in various formats according to the policies and guidelines provided by the client
✅ Identify content that is not in compliance with requirements and flag for action
✅ Use basic level of judgement to perform the required tasks
✅ Develop skills and learn how to use software solutions that improve people's lives
✅ Champion better brand experiences for our customers and clients
ASSUMPTION: This role may involve exposure to sensitive or disturbing content, and emotional resilience is essential.
🎯 Required Qualifications
Education: Not specified
Experience: Minimum 1 year - previous experience in Sensitive & Highly Sensitive content reviewing/moderation
Required Skills:
- Proficient or bilingual in German and English
- Proactive, self-motivated, and solution-oriented
- Availability to work from our office in Bucharest
- Availability to work in shifts (24/7)
Preferred Skills:
- Previous experience in content moderation or related fields
- Familiarity with software solutions for content moderation
ASSUMPTION: While not explicitly stated, a bachelor's degree or relevant certification in a related field may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: €18,000 - €22,000 per year (based on industry standards for entry-level content moderators in Bucharest)
Benefits:
- Full-time indefinite contract
- Performance bonus
- Flexible benefits through MY Benefit Platform
- Medical Subscription
- Wellbeing counseling
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project
- Career development programs, specialized courses, and language classes
Working Hours: 40 hours per week, with shift work availability (24/7)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on individual performance and company policies.
📌 Applicant Insights
🔍 Company Context
Industry: Concentrix operates in the IT Services and IT Consulting industry, focusing on technology and services that power the brands of the future.
Company Size: Concentrix is a large company with over 10,000 employees globally, providing a diverse and dynamic work environment.
Founded: Concentrix was founded in 1983 and has since grown into a global leader in customer experience and technology solutions.
Company Description:
- Concentrix is a global technology and services leader that powers the brands of the future
- The company designs, builds, and runs fully integrated, end-to-end solutions at speed and scale across the entire enterprise
- Concentrix is committed to equal employment opportunities and a work environment free from discrimination and harassment
Company Specialties:
- Technical Support
- Sales and Marketing
- Outsourcing
- Call Centers
- Technology and services
Company Website: http://www.concentrix.com
ASSUMPTION: Concentrix's global presence and large employee base may offer opportunities for career growth and international exposure.
📊 Role Analysis
Career Level: Entry-level to mid-level, with potential for growth based on performance and company programs
Reporting Structure: This role reports directly to the Content Moderation Team Lead or Manager
Work Arrangement: On-site, with shift work availability (24/7)
Growth Opportunities:
- Career development programs, specialized courses, and language classes
- Potential internal promotions based on performance and company growth
- Opportunities to work on diverse projects and clients
ASSUMPTION: The on-site work arrangement may provide opportunities for networking and collaboration with team members and other departments.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): ROU Bucharest - 63-69 Dr. Iacob Felix Street
Geographic Context:
- Bucharest is the capital and largest city of Romania, with a population of approximately 1.8 million
- The city offers a mix of historical and modern attractions, as well as a vibrant cultural scene
- Bucharest has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: Shift work, with availability to work 24/7
ASSUMPTION: The shift work schedule may require flexibility and adaptability to work during non-standard hours.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Background check and onboarding
Key Assessment Areas:
- Language proficiency in German and English
- Attention to detail and content moderation skills
- Cultural sensitivity and emotional resilience
- Problem-solving and decision-making abilities
Application Tips:
- Highlight relevant experience in content moderation or related fields
- Demonstrate strong language skills in German and English
- Showcase problem-solving and decision-making abilities through examples
- Explain your availability for shift work (24/7)
ATS Keywords: Content Moderation, Bilingual, German, English, Proactive, Self-Motivated, Solution-Oriented, Judgment, Attention to Detail, Communication, Sensitive Content, Highly Sensitive Content
ASSUMPTION: The interview process may involve assessments or tests to evaluate language proficiency and content moderation skills.
🛠️ Tools & Technologies
- Content moderation software (specific tools not mentioned)
- Microsoft Office Suite
- Project management tools (specific tools not mentioned)
ASSUMPTION: The specific tools and technologies used may be provided during the onboarding process.
👔 Cultural Fit Considerations
Company Values:
- Human-centered
- Tech-powered
- Intelligence-fueled
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible, with a focus on continuous improvement
- Results-driven and focused on delivering exceptional customer experiences
Self-Assessment Questions:
- Do you have strong language skills in German and English?
- Are you comfortable working with sensitive or highly sensitive content?
- Can you maintain a high level of attention to detail and focus during shift work?
- Are you a proactive problem solver with a solution-oriented mindset?
ASSUMPTION: Concentrix values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.
⚠️ Potential Challenges
- Exposure to sensitive or disturbing content, which may require emotional resilience
- Shift work schedule, including availability to work 24/7
- High volume of content to review, which may require strong attention to detail and time management skills
- Fast-paced work environment, with a focus on meeting client expectations and service level agreements
ASSUMPTION: The potential challenges of this role may be mitigated through proper training, support, and self-care strategies.
📈 Similar Roles Comparison
- Content Moderator vs. Content Reviewer: Both roles involve content moderation, but the Content Reviewer role may require a higher level of judgment and decision-making
- Industry-specific context: Content moderation roles may vary depending on the industry and the type of content being reviewed
- Career path comparison: Content moderation roles may serve as a stepping stone to careers in digital marketing, social media management, or related fields
ASSUMPTION: The specific responsibilities and requirements of content moderation roles may vary depending on the company and the industry.
📝 Sample Projects
- Reviewing and moderating user-generated content on a social media platform
- Monitoring and flagging inappropriate content on an e-commerce website
- Ensuring compliance with brand guidelines and community standards on a gaming platform
ASSUMPTION: The specific projects and tasks associated with this role may vary depending on the client and the nature of the content being reviewed.
❓ Key Questions to Ask During Interview
- What are the most common challenges faced by content moderators in this role?
- How does the company support the emotional well-being of content moderators?
- What opportunities are there for career growth and development within the company?
- How does the company ensure the quality and consistency of content moderation across different shifts and teams?
- What is the typical onboarding process for new content moderators?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help demonstrate your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in content moderation or related fields
- Prepare a cover letter explaining your availability for shift work (24/7) and your interest in the role
- If applicable, provide examples of your content moderation or related work
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
