📌 Core Information
🔹 Job Title: Content Specialist
🔹 Company: Dentsu
🔹 Location: United States (Remote)
🔹 Job Type: Full-Time & Part-Time
🔹 Category: Advertising & Marketing
🔹 Date Posted: May 15, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Managing social media content for multiple clients
- Crafting engaging content that aligns with brand voice and guidelines
- Monitoring and responding to comments on clients' social media channels
- Collaborating with cross-functional teams to ensure brand consistency
- Adapting to a fast-paced, dynamic work environment
ASSUMPTION: This role requires exceptional written communication skills and the ability to multitask and manage multiple clients' content simultaneously.
📋 Key Responsibilities
✅ Review, monitor, moderate, and respond to comments posted to clients’ social channels using their unique brand voice
✅ Craft creative written content to encourage participation and increase engagement across clients’ social channels
✅ Ensure the online community's safety policies and brand guidelines are being followed by all members
✅ Escalate issues, observations, opportunities, and insights through the relevant channels
✅ Understand clients’ social media strategy, tone-of-voice, and brand guidelines to communicate with their audience efficiently
ASSUMPTION: This role requires a strong understanding of social media platforms, brand management, and customer service skills.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Professional experience in social media moderation and content creation
Required Skills:
- Native fluency in English
- Exceptional written communication skills in English
- Professional experience moderating and engaging across all social media platforms
- Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines
- Reliable high-speed internet with no data restrictions
- An active Facebook account
Preferred Skills:
- Fluency in additional languages
- Experience with social media management tools
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries
ASSUMPTION: Candidates with experience in content creation, social media management, or customer service are strongly encouraged to apply.
💰 Compensation & Benefits
Salary Range: $14.75 - $15.00 USD per hour
Benefits:
- Equal employment opportunities and reasonable accommodations
- Diverse and inclusive work environment
Working Hours: 8-hour shifts, including days (8AM - 4PM Central Standard Time), evenings (4PM -12AM Central Standard Time), and overnights (12AM - 8AM Central Time) throughout the week and on weekends
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual hourly pay within the range will be based on relevant experience, knowledge, and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Dentsu is a global advertising and marketing services company, operating in the competitive advertising services industry
Company Size: Dentsu has 10,001+ employees, providing a large and diverse work environment
Founded: Dentsu was founded in 1901 and has since grown into a global leader in its industry
Company Description:
- Dentsu is an integrated growth and transformation partner to the world’s leading organizations
- It combines the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients
- Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM, and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people, and society
Company Specialties:
- Marketing communications
- Advertising
- Media planning and buying
- People-Based Marketing
- Creative
- Innovation
- Data and Technology
Company Website: https://www.dentsu.com/
ASSUMPTION: Dentsu's extensive global presence and large employee base offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Social Media Manager or similar position
Work Arrangement: This is a fully remote position, with flexible hours and the ability to work from anywhere in the United States
Growth Opportunities:
- Progression to senior content specialist or social media manager roles
- Expansion into related fields such as social media strategy, analytics, or account management
- Potential to work on high-profile client campaigns and projects
ASSUMPTION: This role offers opportunities for career growth and development within the company's large and diverse advertising and marketing services industry.
🌍 Location & Work Environment
Office Type: Fully Remote
Office Location(s): United States (Remote)
Geographic Context:
- The United States has a diverse and dynamic job market for advertising and marketing services
- Remote work offers flexibility and the ability to work from anywhere in the United States
- The Central Time Zone covers a large geographic area, including Texas, where this role is based
Work Schedule: This role requires availability to work a combination of shifts, including days, evenings, and overnights throughout the week and on weekends
ASSUMPTION: The fully remote work environment and flexible hours provide a high degree of work-life balance and the ability to manage personal and professional responsibilities effectively.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager or HR representative
- In-depth phone or video interview with the social media manager or similar position
- Background check and onboarding
Key Assessment Areas:
- Written communication skills
- Social media knowledge and experience
- Brand management and customer service skills
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the company and its clients' brands in your application materials
- Prepare examples of your social media content and moderation experience to discuss during the interview
ATS Keywords: Social Media Moderation, Content Creation, Written Communication, Customer Service, Brand Voice, Engagement Strategies, Community Management, Problem Solving, Flexibility, Attention to Detail, Time Management, Collaboration, Cultural Awareness, Internet Proficiency, Social Media Strategy
ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords and demonstrate their fit for the role and the company's values.
🛠️ Tools & Technologies
- Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
- Project management tools (e.g., Asana, Trello, Jira)
- Collaboration and communication tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with relevant tools and technologies is preferred but not required, as training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Creativity
- Accountability
- Diversity & Inclusion
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you have exceptional written communication skills in English?
- Are you available to work a combination of shifts, including days, evenings, and overnights throughout the week and on weekends?
- Can you adapt to a fast-paced, dynamic work environment and manage multiple clients' content simultaneously?
ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and fulfilling work experience.
⚠️ Potential Challenges
- The fast-paced and dynamic work environment may be challenging for those who prefer a more structured or predictable work environment
- The requirement to work a combination of shifts, including evenings and overnights, may impact work-life balance for some applicants
- The need to manage multiple clients' content simultaneously may be challenging for those with limited multitasking or time management skills
- The remote work environment may present challenges for those who prefer an in-office work environment or struggle with remote work
ASSUMPTION: Applicants should carefully consider the potential challenges and ensure they are a good fit for the role and its requirements.
📈 Similar Roles Comparison
- This role is similar to social media manager, community manager, and content creator positions, but with a focus on moderation and customer service
- Unlike related roles, this position requires availability to work a combination of shifts, including evenings and overnights
- Career progression in this role may lead to senior content specialist or social media manager positions, with potential expansion into related fields
ASSUMPTION: Applicants should compare this role to similar positions in the industry to ensure they understand the unique requirements and opportunities it offers.
📝 Sample Projects
- Managing social media content for a high-profile client's product launch campaign
- Creating engaging content for a client's social media channels during a major event or promotion
- Moderating and responding to comments on a client's social media channels during a crisis or sensitive issue
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges that may be encountered in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical work schedule and how it may vary throughout the week and on weekends?
- How does the company support work-life balance for employees working non-traditional hours?
- What opportunities are there for career growth and development within the company?
- How does the company ensure brand consistency and quality across multiple clients' social media channels?
- What tools and technologies are used to manage and track social media content and performance?
ASSUMPTION: Applicants should ask thoughtful and relevant questions to demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your social media content and moderation experience to discuss during the interview
- Follow up with the hiring manager or HR representative within one week of submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
