📌 Core Information
🔹 Job Title: Content Specialist
🔹 Company: Dentsu
🔹 Location: USA - Remote - Virginia
🔹 Job Type: Full-Time & Part-Time
🔹 Category: Advertising Services
🔹 Date Posted: 2025-06-18
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Monitoring and engaging with clients' social media communities
- Creating and curating content that aligns with brand voice and guidelines
- Collaborating with cross-functional teams to deliver first-class social media expertise
- Working in a fast-paced, remote environment with flexible scheduling
ASSUMPTION: This role requires strong written communication skills, adaptability, and the ability to work independently with minimal supervision.
📋 Key Responsibilities
✅ Review, monitor, moderate, and respond to comments posted to clients' social channels
✅ Craft creative written content to encourage participation and increase engagement
✅ Ensure the online community's safety policies and brand guidelines are being followed
✅ Escalate issues, observations, opportunities, and insights through the relevant channels
✅ Understand clients' social media strategy, tone-of-voice, and brand guidelines to communicate efficiently
ASSUMPTION: The role requires a strong understanding of social media platforms, trends, and best practices, as well as the ability to maintain a consistent brand voice across multiple channels.
🎯 Required Qualifications
Education: Not specified
Experience: Professional experience in social media moderation and content creation
Required Skills:
- Native fluency in English
- Exceptional written communication skills
- Professional experience moderating and engaging across all social media platforms
- Ability to tailor written tone and voice to match each client
- Exceptional customer service skills
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries
- Reliable high-speed internet with no data restrictions
- Active Facebook account
Preferred Skills:
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field (e.g., Marketing, Communications, or a related discipline) may be beneficial but is not always required for this role.
💰 Compensation & Benefits
Salary Range: $14.75 to $15.00 USD per hour. Actual hourly pay within the range will be based on relevant experience, knowledge, and skills.
Benefits:
- Equal employment opportunities and reasonable accommodations for individuals with disabilities
Working Hours: Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours in length with the expectation to be available to work a combination of the shifts/days outlined above (days - 8AM - 4PM Central Standard Time, evenings - 4PM -12AM Central Standard Time, and overnights 12AM - 8AM Central Time throughout the week AND on weekends).
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary based on the candidate's qualifications and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services. Dentsu is a global advertising and marketing services company that helps brands connect with consumers through modern creativity, media, and technology.
Company Size: 10,001+ employees. As a large organization, Dentsu offers numerous opportunities for career growth and development.
Founded: 1901. Dentsu has a rich history and extensive experience in the advertising industry.
Company Description:
- Dentsu is committed to providing equal employment opportunities and reasonable accommodations for individuals with disabilities
- The company is dedicated to fostering a diverse and inclusive work environment
- Dentsu is focused on driving meaningful progress and being a force for good for its people, clients, industry, and society
Company Specialties:
- Marketing communications
- Advertising
- Media planning and buying
- People-Based Marketing
- Creative services
- Innovation
- Data and technology
Company Website: https://www.dentsu.com/
ASSUMPTION: Dentsu's extensive global presence and diverse range of services make it an attractive employer for individuals seeking international career opportunities and exposure to various aspects of the advertising industry.
📊 Role Analysis
Career Level: Mid-level. The Content Specialist role requires a balance of strategic thinking, creativity, and tactical execution, placing it at the mid-level of the career ladder.
Reporting Structure: The Content Specialist will report directly to the Social Media Manager or a similar role within the client's organization.
Work Arrangement: Remote solely. This role requires a reliable internet connection and a quiet, dedicated workspace for remote work.
Growth Opportunities:
- Progression to senior or management roles within the social media or content teams
- Expansion into related fields, such as account management, strategy, or creative direction
- Opportunities to work on diverse clients and projects, fostering continuous learning and skill development
ASSUMPTION: As a large and diverse organization, Dentsu offers numerous growth opportunities for motivated and talented individuals.
🌍 Location & Work Environment
Office Type: Remote. The Content Specialist role does not require a physical presence in the office.
Office Location(s): USA - Remote - Virginia
Geographic Context:
- The role is based in the Eastern Time Zone, which may impact communication and collaboration with team members and clients in other time zones
- Virginia offers a mix of urban and rural environments, with access to various cultural, historical, and recreational attractions
- The state is home to several major cities, including Richmond, Virginia Beach, and Norfolk, providing ample opportunities for networking and professional development
Work Schedule: The work schedule is flexible, with a combination of shifts available throughout the week and on weekends. This arrangement allows for a good work-life balance while accommodating the needs of clients across different time zones.
ASSUMPTION: The remote work arrangement and flexible scheduling make this role an attractive option for individuals seeking a balance between professional growth and personal commitments.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening to assess communication skills and cultural fit
- In-depth interview with the hiring manager or a panel of team members to discuss the role, responsibilities, and expectations
- Background check and reference check for final candidates
Key Assessment Areas:
- Written communication skills and ability to maintain a consistent brand voice
- Understanding of social media platforms, trends, and best practices
- Problem-solving skills and ability to work independently
- Adaptability and flexibility in a fast-paced, remote work environment
- Alignment with Dentsu's values and commitment to diversity, equity, and inclusion
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the role and Dentsu's values in your application materials
- Prepare examples of your social media content creation and moderation experience to discuss during the interview
- Research Dentsu's clients and industry trends to show your enthusiasm and preparation for the role
ATS Keywords: Social Media Moderation, Content Creation, Written Communication, Customer Service, Brand Voice, Engagement Strategies, Community Management, Problem Solving, Flexibility, Attention to Detail
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, cultural fit, and understanding of the role's requirements and expectations.
🛠️ Tools & Technologies
- Social media platforms (Facebook, Instagram, etc.)
- Content creation and management tools (e.g., Hootsuite, Buffer, or Sprout Social)
- Project management and collaboration tools (e.g., Asana, Trello, or Microsoft Teams)
ASSUMPTION: The Content Specialist will be expected to have a strong working knowledge of social media platforms and relevant tools for content creation, management, and moderation.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Creativity
- Courage
- Curiosity
- Accountability
Work Style:
- Fast-paced and dynamic, with a focus on delivering high-quality work under tight deadlines
- Collaborative and team-oriented, with a strong emphasis on communication and coordination
- Adaptable and flexible, with a willingness to take on new challenges and learn continuously
Self-Assessment Questions:
- Do you thrive in a fast-paced, remote work environment with flexible scheduling?
- Are you comfortable working independently and managing your time effectively?
- Do you have strong written communication skills and the ability to maintain a consistent brand voice?
- Are you passionate about social media and eager to stay up-to-date with industry trends and best practices?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Dentsu's values and work style, as well as a genuine enthusiasm for the role and the company's mission.
⚠️ Potential Challenges
- The fast-paced nature of the role may be challenging for individuals who prefer a more structured or predictable work environment
- The remote work arrangement may present challenges for individuals who prefer an in-office work environment or struggle with self-motivation and time management
- The role may require working non-standard hours, including evenings, weekends, and holidays, to accommodate clients' needs
- The role may involve exposure to sensitive or controversial content, requiring strong emotional intelligence and professionalism
ASSUMPTION: The Content Specialist role presents unique challenges that may not be suitable for all candidates. Prospective applicants should carefully consider their personal preferences and work style before applying for the position.
📈 Similar Roles Comparison
- The Content Specialist role is similar to other social media and content creation positions but may offer more flexibility and remote work opportunities
- The role may require more frequent engagement with clients' social media communities and a stronger focus on customer service and moderation
- The career path for this role may lead to senior or management positions within the social media or content teams, with opportunities for expansion into related fields
ASSUMPTION: The Content Specialist role offers a unique blend of creativity, strategy, and customer service, making it an attractive option for individuals seeking a diverse and dynamic career in the advertising industry.
📝 Sample Projects
- Developing and implementing a social media content strategy for a new product launch
- Managing a live social media campaign during a major event or crisis
- Creating and curating content for a brand's social media channels to increase engagement and drive conversions
ASSUMPTION: The Content Specialist role offers a wide range of projects and opportunities for growth and development, depending on the client's needs and the candidate's skills and interests.
❓ Key Questions to Ask During Interview
- What are the primary challenges facing the client's social media presence, and how does this role address them?
- How does the team collaborate and coordinate to deliver first-class social media expertise for clients?
- What opportunities are there for professional growth and development within the role and the organization?
- How does the company support work-life balance for remote employees, particularly those working non-standard hours?
- What are the most rewarding aspects of working in this role, according to current team members?
ASSUMPTION: The interview process is an opportunity for candidates to learn more about the role, the team, and the company, as well as to assess their fit with the organization's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your social media content creation and moderation experience to discuss during the interview
- Research Dentsu's clients and industry trends to show your enthusiasm and preparation for the role
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
