📌 Core Information
🔹 Job Title: Content Specialist
🔹 Company: Dentsu
🔹 Location: USA - Remote - Massachusetts
🔹 Job Type: Full-time & Part-time
🔹 Category: Advertising Services
🔹 Date Posted: June 25, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Managing social media content for multiple clients
- Monitoring and engaging with online communities
- Crafting creative content to boost engagement
- Ensuring brand guidelines are followed
- Collaborating with a global team in a remote work environment
ASSUMPTION: This role requires strong written communication skills, adaptability, and the ability to work independently with minimal supervision.
📋 Key Responsibilities
✅ Review, monitor, moderate, and respond to comments on clients’ social media channels
✅ Craft creative written content to encourage participation and increase engagement
✅ Ensure the online community's safety policies and brand guidelines are being followed
✅ Escalate issues, observations, opportunities, and insights through the relevant channels
✅ Understand clients’ social media strategy, tone-of-voice, and brand guidelines to communicate efficiently
ASSUMPTION: The role requires a high level of attention to detail and the ability to multitask while managing multiple clients.
🎯 Required Qualifications
Education: Not specified
Experience: Professional experience in social media moderation and content creation
Required Skills:
- Native fluency in English
- Exceptional written communication skills
- Professional experience in social media moderation
- Ability to tailor written tone and voice to match each client
- Reliable high-speed internet with no data restrictions
Preferred Skills:
- Fluency in additional languages
- Experience with various social media platforms
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries
ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field (e.g., Marketing, Communications, or a related discipline) may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $14.75 to $15.00 USD per hour. This is an entry-level position, and the salary range reflects that.
Benefits:
- Equal employment opportunities and reasonable accommodations
- Diverse and inclusive work environment
Working Hours: 8-hour shifts, including days (8AM - 4PM CST), evenings (4PM -12AM CST), and overnights (12AM - 8AM CST) throughout the week and on weekends.
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content specialist roles in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Dentsu operates in the Advertising Services industry, focusing on marketing communications, advertising, media planning, and media buying.
Company Size: Dentsu is a large organization with over 10,000 employees globally. This size offers opportunities for growth and collaboration with diverse teams.
Founded: Dentsu was founded in Tokyo, Japan, in 1901, and has since expanded to multiple countries worldwide.
Company Description:
- Dentsu is a global media, CXM, and creative agency that helps brands predict and plan for disruptive future opportunities
- The company combines creativity, data, and technology to connect brand, content, commerce, and experience
- Dentsu is committed to providing equal employment opportunities and reasonable accommodations
Company Specialties:
- Marketing communications
- Advertising
- Media planning and buying
- People-Based Marketing
- Creative services
- Innovation and data-driven technology
Company Website: https://www.dentsu.com/
ASSUMPTION: Dentsu's global presence and diverse client base offer opportunities for candidates to work on various projects and gain exposure to different industries.
📊 Role Analysis
Career Level: This role is an entry-level position, suitable for candidates with 2-5 years of experience in social media moderation and content creation.
Reporting Structure: The Content Specialist will report directly to the Social Media Manager or a similar role within the client's organization.
Work Arrangement: This is a fully remote position, with the expectation to be available for various shifts throughout the week and on weekends.
Growth Opportunities:
- Progression to senior content specialist or team lead roles
- Expansion into related fields, such as social media strategy or account management
- Potential to work on high-profile campaigns and gain exposure to diverse clients
ASSUMPTION: Given Dentsu's size and global presence, there are ample opportunities for career growth and development within the organization.
🌍 Location & Work Environment
Office Type: Fully remote work environment
Office Location(s): USA - Remote - Massachusetts
Geographic Context:
- The role is based in Massachusetts, USA, but can be performed remotely from anywhere in the United States
- Candidates should be aware of and comfortable with the time zone differences when working with a global team
- The remote work environment offers flexibility and the opportunity to work from home
Work Schedule: 8-hour shifts, including days (8AM - 4PM CST), evenings (4PM -12AM CST), and overnights (12AM - 8AM CST) throughout the week and on weekends.
ASSUMPTION: The remote work environment requires strong self-motivation, time management, and communication skills.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Behavioral and skills-based interviews
- Background check and onboarding
Key Assessment Areas:
- Written communication skills
- Social media knowledge and experience
- Adaptability and flexibility
- Problem-solving skills
- Cultural fit and alignment with Dentsu's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Provide specific examples of your social media moderation and content creation experience
- Demonstrate your understanding of Dentsu's values and commitment to diversity, equity, and inclusion
ATS Keywords: Social Media Moderation, Content Creation, Customer Service, Written Communication, Brand Voice, Engagement Strategies, Community Management, Problem Solving, Flexibility, Attention to Detail
ASSUMPTION: The application process may take several weeks, depending on the volume of applicants and the hiring team's availability.
🛠️ Tools & Technologies
- Social media platforms (Facebook, Instagram, etc.)
- Content creation and scheduling tools (e.g., Hootsuite, Buffer, etc.)
- Project management and collaboration tools (e.g., Asana, Trello, etc.)
ASSUMPTION: The specific tools and technologies used may vary depending on the client and the project.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Creativity
- Innovation
- Diversity, Equity, and Inclusion
Work Style:
- Remote work environment
- Flexible hours and shift work
- Global team collaboration
- Fast-paced and dynamic work environment
Self-Assessment Questions:
- Do you have strong written communication skills and the ability to adapt your tone to match each client's brand voice?
- Are you comfortable working independently and managing multiple clients simultaneously?
- Do you thrive in a fast-paced, dynamic work environment with flexible hours and shift work?
ASSUMPTION: Candidates who align with Dentsu's values and work style are more likely to succeed in this role and contribute to the company's mission.
⚠️ Potential Challenges
- Managing multiple clients and their unique brand voices simultaneously
- Adapting to various shift schedules and working with a global team
- Balancing the need for creativity with adherence to brand guidelines
- Ensuring the safety and security of online communities
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Content Specialist vs. Social Media Manager: Content Specialists focus on day-to-day content creation and moderation, while Social Media Managers oversee strategy and team management
- Industry-specific context: Dentsu works with a diverse range of clients across various industries, offering opportunities to gain exposure to different markets and sectors
- Career path comparison: Content Specialists can progress to senior content specialist or team lead roles, with potential expansion into related fields such as social media strategy or account management
ASSUMPTION: Understanding the differences between related roles and the industry context can help candidates tailor their application and prepare for interviews.
📝 Sample Projects
- Managing social media content for a global fast-food brand, ensuring consistent messaging and engagement across multiple platforms and time zones
- Collaborating with a team to create and implement a social media strategy for a new product launch, driving brand awareness and customer acquisition
- Monitoring and moderating a high-traffic online community for a popular entertainment company, ensuring a safe and engaging environment for users
ASSUMPTION: These sample projects illustrate the diverse range of clients and industries that Dentsu works with, as well as the varied responsibilities of a Content Specialist.
❓ Key Questions to Ask During Interview
- Can you describe the typical shift schedule and how it may vary depending on the client and project?
- How does Dentsu support the professional development and growth of its Content Specialists?
- What are the key challenges and opportunities for this role, and how can I best prepare to succeed in this environment?
- How does Dentsu ensure the safety and security of online communities, and what role does the Content Specialist play in this process?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and commitment to understanding the work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on social media moderation and content creation
- Prepare examples of your social media content and moderation experience, demonstrating your ability to adapt to different brand voices and guidelines
- Follow up with the hiring team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
