📌 Core Information
🔹 Job Title: Content Specialist
🔹 Company: Dentsu
🔹 Location: United States (Remote)
🔹 Job Type: Full-time & Part-time
🔹 Category: Advertising & Marketing
🔹 Date Posted: May 1, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Managing social media content for multiple clients
- Monitoring and responding to social media comments
- Crafting engaging content that aligns with brand voice
- Collaborating with cross-functional teams to deliver exceptional results
ASSUMPTION: This role requires a high level of multitasking, strong communication skills, and the ability to work independently with minimal supervision.
📋 Key Responsibilities
✅ Review, monitor, moderate, and respond to comments posted to clients’ social channels on behalf of our clients using their unique brand voice.
✅ Craft creative written content to encourage participation and increase engagement across clients’ social channels.
✅ Provide clients’ audience with an excellent experience through the clients’ social channels.
✅ Escalate issues, observations, opportunities, and insights through the relevant channels.
✅ Understand clients’ social media strategy, tone-of-voice, and brand guidelines to communicate with their audience efficiently.
✅ Ensure the online community's safety policies and brand guidelines are being followed by all members.
ASSUMPTION: This role requires a strong understanding of social media platforms, brand management, and customer service skills.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: 2-5 years of experience in social media content creation, community management, or a related role
Required Skills:
- Exceptional written communication skills in English (native fluency required)
- Professional experience moderating and engaging across all social media platforms
- Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines
- Exceptional customer service skills
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries
- Reliable high-speed internet with no data restrictions
- An active Facebook account
Preferred Skills:
- Fluency in additional languages
- Experience with social media management tools
- Strong analytical skills
ASSUMPTION: Candidates must be highly adaptable, detail-oriented, and able to work effectively in a fast-paced, remote environment.
💰 Compensation & Benefits
Salary Range: $14.75 - $15.00 USD per hour
Benefits:
- Competitive salary
- Flexible work hours
- Opportunities for career growth and development
- Diverse and inclusive work environment
Working Hours: Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours in length with the expectation to be available to work a combination of the shifts/days outlined above.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. Actual pay may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising & Marketing
Company Size: 10,001+ employees
Founded: 1901
Company Description:
- Dentsu is an integrated growth and transformation partner to the world’s leading organizations
- Founded in Tokyo, Japan, and now present in more than 110 markets
- Delivers end-to-end experience transformation (EX) and business transformation (BX) solutions
Company Specialties:
- Marketing communications
- Advertising
- Media planning and buying
- People-Based Marketing
- Creative
- Innovation
- Data and Technology
Company Website: https://www.dentsu.com/
ASSUMPTION: Dentsu is a large, global organization with a strong focus on innovation and data-driven solutions.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Social Media Manager
Work Arrangement: Fully remote with flexible hours
Growth Opportunities:
- Potential to advance to a Social Media Manager role
- Chance to work on diverse campaigns for multiple clients
- Opportunities to learn and develop new skills in a dynamic environment
ASSUMPTION: This role offers significant growth potential for the right candidate.
🌍 Location & Work Environment
Office Type: Fully remote
Office Location(s): United States
Geographic Context:
- The United States offers a diverse range of cultural experiences and opportunities
- The remote work environment allows for a better work-life balance
- The central time zone may require some flexibility in working hours
Work Schedule: Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours in length with the expectation to be available to work a combination of the shifts/days outlined above.
ASSUMPTION: The remote work environment requires strong self-motivation, time management skills, and the ability to work independently.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the social media team
- Background check and onboarding
Key Assessment Areas:
- Written communication skills
- Social media knowledge and experience
- Brand management skills
- Customer service skills
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Provide specific examples of your social media content creation and community management experience
- Demonstrate your understanding of the role and the company by asking insightful questions during the interview
ATS Keywords: Social Media Content, Community Management, Brand Voice, Customer Service, Moderation, Brand Guidelines, Engagement, Creativity, Flexibility, Time Management
ASSUMPTION: The interview process may vary depending on the specific needs of the hiring manager and the company.
🛠️ Tools & Technologies
- Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
- Project management tools (e.g., Asana, Trello, Jira)
- Microsoft Office Suite
- Google Workspace
ASSUMPTION: The specific tools and technologies required may vary depending on the client and the project.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Innovation
- Diversity
- Excellence
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, remote work environment?
- Are you highly adaptable and able to manage multiple projects simultaneously?
- Do you have strong written communication skills and the ability to maintain a consistent brand voice?
ASSUMPTION: Candidates should be comfortable working in a fast-paced, remote environment and have strong communication and time management skills.
⚠️ Potential Challenges
- Managing multiple client projects simultaneously
- Adapting to different brand voices and guidelines
- Working with a diverse range of team members and stakeholders
- Balancing work-life responsibilities in a remote work environment
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and effective communication.
📈 Similar Roles Comparison
- Social Media Manager - More strategic and planning-focused, less day-to-day content creation
- Community Manager - More focused on community engagement and moderation, less content creation
- Content Strategist - More focused on content strategy and planning, less day-to-day content creation
ASSUMPTION: This role combines elements of content creation, community management, and strategic planning.
📝 Sample Projects
- Managing social media content for a major retail brand's holiday campaign
- Creating engaging content for a non-profit organization's awareness campaign
- Moderating and responding to comments for a popular food brand's social media channels
ASSUMPTION: These projects demonstrate the range of clients and industries that the Content Specialist may work with.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role?
- How does this role fit into the overall social media strategy for the company?
- What opportunities are there for growth and development within the team?
- How does the company support work-life balance for remote employees?
- What are the most important qualities for success in this role?
ASSUMPTION: These questions demonstrate your interest in the role and the company, and show that you have thought critically about the position.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
