📌 Core Information
🔹 Job Title: Content Specialist - Chattanooga, TN
🔹 Company: Walden Security
🔹 Location: Chattanooga, TN
🔹 Job Type: On-site
🔹 Category: Security and Investigations
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting in generating compliant, well-structured content and visuals for security guard service proposals in the SLED space.
- Collaborating with proposal managers and subject matter experts to refine AI-assisted content.
- Ensuring adherence to RFP requirements.
- Utilizing AI tools like GPT4 for content generation and prompt engineering.
- Supporting graphic design tasks using tools like Canva, Adobe Acrobat, or Illustrator.
ASSUMPTION: This role requires a strong understanding of proposal development, content writing, and graphic design, as well as proficiency in using AI tools for content generation and refinement.
📋 Key Responsibilities
✅ Write and revise content using LLM tools like GPT4 based on prompts aligned with solicitation requirements.
✅ Apply prompt engineering techniques to improve AI-generated content's precision, tone, and structure.
✅ Collaborate with proposal managers and subject matter experts to refine and finalize AI-assisted content.
✅ Support drafting of key sections such as technical approaches, staffing plans, transition strategies, past performance, and executive summaries.
✅ Interpret basic RFP instructions and evaluation criteria to ensure responses are compliant and responsive.
✅ Review and edit proposal narratives to align with the scope of work, evaluation factors, and customer requirements.
✅ Assist with proofreading, editing, and formatting proposals according to internal templates and external submission guidelines.
✅ Participate in internal draft reviews and confirm responses meet compliance checklists.
✅ Assist in the creation of basic visuals, including org charts, tables, infographics, and proposal covers using tools like Canva, Adobe Acrobat, or Illustrator.
✅ Assemble final proposal documents, incorporating text, graphics, exhibits, and attachments into cohesive, branded packages.
✅ Ensure visual content adheres to brand guidelines and is consistent across all materials.
✅ Help maintain a proposal content library, including up-to-date company overviews, past proposals, resumes, and templates.
✅ Leverage existing content and creative assets to present information clearly and consistently.
✅ Assist in organizing customer testimonials, project case studies, and client references for reuse in future bids.
✅ Support proposal production tasks, including formatting, packaging, and final delivery (digital and print).
✅ Assist with the preparation of supporting materials for oral presentations, demos, and sales handouts.
✅ Update relevant proposal activity and content in internal databases or CRM tools.
✅ Participate in proposal debriefings to capture feedback and support continuous improvement.
ASSUMPTION: This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with a team to meet tight deadlines.
🎯 Required Qualifications
Education: Bachelor’s degree in business, communications, or a related field
Experience: 1-2 years of experience in proposal development, writing, or document formatting, particularly with AI tools
Required Skills:
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to work collaboratively and meet deadlines
- Familiarity with graphic design tools (Canva, Adobe Acrobat, Illustrator)
- Experience with AI tools for content generation and refinement
- Knowledge of RFP compliance and document management
Preferred Skills:
- Experience with CRM tools (Salesforce)
- Knowledge of the security industry
- Fluency in additional languages
ASSUMPTION: Candidates with relevant experience in proposal development, content writing, or graphic design, along with proficiency in AI tools, will be strongly considered for this role.
💰 Compensation & Benefits
Salary Range: $45,000 - $55,000 per year (based on experience and industry standards for the Chattanooga, TN area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
- Employee discounts and perks
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for the Chattanooga, TN area and the experience level required for this role. Actual compensation may vary based on the candidate's qualifications and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Security and Investigations
Company Size: 5,001-10,000 employees (Large enterprise)
Founded: 1990, with over 35 years of experience in the security industry
Company Description:
- Through an ISO® 9001:2015 Certified Quality Management System (QMS), Walden Security has earned an award-winning reputation for business excellence and employee satisfaction through the delivery of contract security guard services to commercial properties, government facilities, and residential communities.
- The 4th largest security firm in the nation, Walden Security is a WBENC-Certified Women’s Business Enterprise (WBE) that employs more than 8,500 security professionals across 49 states, Washington, DC, Virgin Islands, Guam, and Puerto Rico.
- Walden Security is ranked among Inc. Magazine’s America’s Fastest Growing Companies.
Company Specialties:
- Armed and unarmed security guard services
- Integrated security services
Company Website: http://www.waldensecurity.com
ASSUMPTION: Walden Security is a well-established company with a strong reputation in the security industry, offering a wide range of security services to various clients across the United States and its territories.
📊 Role Analysis
Career Level: Junior-level (0-2 years of experience)
Reporting Structure: The Content Specialist reports directly to the Content Manager and does not have supervisory responsibilities.
Work Arrangement: On-site, full-time (40 hours per week) with the possibility of occasional remote work for specific tasks or projects.
Growth Opportunities:
- As the company continues to grow, there may be opportunities for the Content Specialist to take on more responsibilities or move into a management role.
- Walden Security offers tuition reimbursement and professional development opportunities to support employee growth and career advancement.
ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to work on a variety of projects and gain experience in the security industry.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): Chattanooga, TN (100 East Tenth Street, Suite 400)
Geographic Context:
- Chattanooga, TN is located in the southeastern United States, near the border with Georgia.
- The city has a humid subtropical climate, with mild winters and hot, humid summers.
- Chattanooga is known for its outdoor activities, such as hiking, biking, and rock climbing, as well as its rich history and cultural attractions.
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (with a one-hour lunch break) with flexibility for specific projects or tasks.
ASSUMPTION: Chattanooga, TN offers a unique blend of urban amenities and outdoor recreation opportunities, making it an attractive location for individuals who enjoy an active lifestyle and appreciate a mix of city and nature.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the content manager or another senior team member
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication skills (written, verbal, and presentation)
- Attention to detail
- Problem-solving abilities
- Creativity and innovation
- Collaboration and teamwork
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Showcase your portfolio or examples of your work, if applicable.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, attention to detail, and ability to work collaboratively.
- Research the company and its industry to demonstrate your understanding and enthusiasm for the role.
ATS Keywords: Proposal development, content writing, graphic design, AI tools, RFP compliance, document management, collaboration, attention to detail, communication skills
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, attention to detail, problem-solving abilities, and cultural fit with the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- AI tools (GPT4, Grok, etc.)
- Graphic design tools (Canva, Adobe Acrobat, Illustrator)
- CRM tools (Salesforce)
- Project management tools (Asana, Trello, etc.)
ASSUMPTION: The tools and technologies listed are commonly used in the security industry and are relevant to the role of Content Specialist. However, the specific tools used may vary depending on the company's internal systems and processes.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Accountability
- Teamwork
- Customer focus
Work Style:
- Collaborative
- Results-driven
- Adaptable
- Attention to detail
- Customer-focused
Self-Assessment Questions:
- Do you have a strong attention to detail and the ability to maintain high-quality standards in your work?
- Can you effectively communicate complex ideas in a clear and concise manner, both verbally and in writing?
- Are you comfortable working in a collaborative environment and contributing to a team's success?
- Do you have the ability to adapt to new tools and technologies, and learn quickly in a dynamic work environment?
ASSUMPTION: Walden Security values employees who are detail-oriented, collaborative, and customer-focused, with a strong work ethic and a commitment to excellence.
⚠️ Potential Challenges
- The role may require working on tight deadlines and managing multiple projects simultaneously.
- There may be a need to adapt to changes in the work environment, such as new tools, technologies, or processes.
- The role may involve working with a diverse range of clients, each with their own unique requirements and expectations.
- The security industry can be dynamic and fast-paced, requiring employees to stay up-to-date with industry trends and best practices.
ASSUMPTION: While this role offers many opportunities for growth and development, it also presents challenges that require strong communication skills, adaptability, and a commitment to excellence.
📈 Similar Roles Comparison
- Content Specialist vs. Proposal Manager: While both roles focus on proposal development, the Content Specialist is more focused on content creation and refinement, while the Proposal Manager oversees the entire proposal process and coordinates with various stakeholders.
- Content Specialist vs. Technical Writer: Both roles require strong writing skills, but the Content Specialist focuses on creating persuasive and engaging content for proposals, while the Technical Writer documents complex technical information for user manuals, API documentation, or other technical resources.
- Content Specialist vs. Marketing Coordinator: Both roles involve creating content, but the Content Specialist focuses on proposal development, while the Marketing Coordinator is responsible for creating and distributing marketing materials, managing campaigns, and analyzing marketing data.
ASSUMPTION: The role of Content Specialist is unique in its focus on proposal development and the use of AI tools for content generation and refinement. However, it shares similarities with other roles that require strong communication skills, attention to detail, and the ability to work collaboratively.
📝 Sample Projects
- Developing a comprehensive proposal for a government facility, including technical approaches, staffing plans, and transition strategies, using AI tools for content generation and refinement.
- Creating visually appealing and informative infographics to support a proposal for a commercial property, showcasing the company's unique selling points and capabilities.
- Assisting in the development of a customer testimonial library, including gathering and organizing client references and project case studies for reuse in future bids.
ASSUMPTION: The projects listed are examples of the types of tasks the Content Specialist may be involved in, but the specific projects may vary depending on the company's needs and the industry's demands.
❓ Key Questions to Ask During Interview
- Can you describe a typical proposal project and the role of the Content Specialist in its development?
- How does the company support the use of AI tools for content generation and refinement, and what training or resources are available to employees?
- What is the company's approach to collaboration and teamwork, and how does the Content Specialist contribute to the team's success?
- How does the company ensure the quality and consistency of its proposals, and what role does the Content Specialist play in maintaining these standards?
- What opportunities are there for professional development and growth within the company, particularly for someone in the Content Specialist role?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates your interest in the role and the company, and can provide valuable insights into the work environment and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your communication skills, attention to detail, and problem-solving abilities.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, attention to detail, and ability to work collaboratively.
- Research the company and its industry to demonstrate your understanding and enthusiasm for the role.
- Follow up with the hiring manager or HR representative within a week after your interview to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
