📌 Core Information
🔹 Job Title: Content Specialist
🔹 Company: Dentsu
🔹 Location: Arizona, United States (Remote)
🔹 Job Type: Full-Time & Part-Time
🔹 Category: Advertising Services
🔹 Date Posted: June 20, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote (Fully)
🚀 Job Overview
Key aspects of this role include:
- Managing social media content for multiple clients
- Crafting engaging content to boost client engagement
- Monitoring and moderating client social media channels
- Ensuring brand voice and guidelines are followed
- Collaborating with cross-functional teams to deliver results
ASSUMPTION: This role requires a high level of multitasking, strong communication skills, and the ability to work independently with minimal supervision.
📋 Key Responsibilities
✅ Review, monitor, moderate, and respond to comments posted to clients' social channels on behalf of clients using their unique brand voice.
✅ Craft creative written content to encourage participation and increase engagement across clients' social channels.
✅ Provide clients' audience with an excellent experience through the clients' social channels.
✅ Escalate issues, observations, opportunities, and insights through the relevant channels.
✅ Understand clients' social media strategy, tone-of-voice, and brand guidelines to communicate with their audience efficiently.
✅ Ensure the online community's safety policies and brand guidelines are being followed by all members.
ASSUMPTION: This role requires a strong understanding of social media platforms, brand management, and customer service skills.
🎯 Required Qualifications
Education: Not specified
Experience: Professional experience in social media moderation and content creation
Required Skills:
- Native fluency in English
- Exceptional written communication skills in English
- Residency in the USA
- Open and flexible availability to work a combination of shifts throughout the week and weekends
- Professional experience moderating and engaging across all social media platforms
- Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines
- Ability to tailor written tone and voice to match each client
- Exceptional customer service skills
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries
- Reliable high-speed internet with no data restrictions
- An active Facebook account
Preferred Skills:
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, a bachelor's degree in a related field (e.g., Marketing, Communications, or Journalism) may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $14.75 - $15.00 USD per hour. This is an entry-level salary range for this role and experience level in the United States.
Benefits:
- Equal employment opportunities and reasonable accommodations
- Diverse and inclusive work environment
Working Hours: 8-hour shifts, including days (8AM - 4PM Central Standard Time), evenings (4PM -12AM Central Standard Time), and overnights (12AM - 8AM Central Time) throughout the week and on weekends.
ASSUMPTION: The salary range provided is an hourly rate and may not reflect the total compensation package, which could include additional benefits and perks.
📌 Applicant Insights
🔍 Company Context
Industry: Dentsu is a global advertising and public relations firm that provides a wide range of services, including media planning, media buying, creative, and innovation.
Company Size: Dentsu has over 10,000 employees worldwide, providing a large and diverse work environment.
Founded: Dentsu was founded in Tokyo, Japan, in 1901 and has since grown into a global network with a presence in over 110 markets.
Company Description:
- Dentsu is committed to providing equal employment opportunities and reasonable accommodations to all applicants and employees.
- The company is dedicated to fostering a diverse and inclusive work environment where everyone feels empowered to bring their full, authentic selves to work.
- Dentsu is committed to providing reasonable accommodation to individuals with disabilities and disabled veterans during the application and hiring process.
Company Specialties:
- Marketing communications
- Advertising
- Media planning
- Media buying
- People-Based Marketing
- Creative
- Innovation
- Data
- and Technology
Company Website: https://www.dentsu.com/
ASSUMPTION: Dentsu's large size and global presence offer opportunities for career growth and exposure to diverse clients and projects.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position within the content and social media management field.
Reporting Structure: The Content Specialist will report directly to the Social Media Manager or a similar role within the client's organization.
Work Arrangement: This role is fully remote, with the expectation to be available during specific shifts throughout the week and on weekends.
Growth Opportunities:
- Progression to senior content or social media management roles
- Expansion into related fields, such as account management or strategy
- Potential to work with a diverse range of clients and industries
ASSUMPTION: Success in this role may lead to opportunities for career advancement within Dentsu's global network.
🌍 Location & Work Environment
Office Type: Remote (Fully)
Office Location(s): Arizona, United States
Geographic Context:
- Arizona is a state in the southwestern region of the United States, known for its desert landscape and warm climate.
- The state is home to several major cities, including Phoenix, Tucson, and Mesa.
- Arizona's time zone is Mountain Standard Time (MST), which is one hour behind Eastern Standard Time (EST).
Work Schedule: 8-hour shifts, including days (8AM - 4PM Central Standard Time), evenings (4PM -12AM Central Standard Time), and overnights (12AM - 8AM Central Time) throughout the week and on weekends.
ASSUMPTION: The fully remote work arrangement allows for a high degree of flexibility and work-life balance, but it also requires strong self-motivation and time management skills.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Behavioral and skills-based interview
- Final interview with the hiring manager
- Background check and onboarding
Key Assessment Areas:
- Written communication skills
- Social media knowledge and experience
- Customer service skills
- Problem-solving abilities
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of the client's brand voice and social media strategy in your application materials
- Showcase your creativity and engagement-building skills through relevant examples or portfolio pieces
ATS Keywords: Social Media Management, Content Creation, Written Communication, Customer Service, Moderation, Engagement, Brand Voice, Community Safety, Creative Writing, Flexibility, Problem Solving, Observation, Insights, Internet Reliability, Social Media Strategy
ASSUMPTION: The application process for this role may be competitive, so it's essential to highlight your unique qualifications and experiences.
🛠️ Tools & Technologies
- Social media platforms (Facebook, Instagram, etc.)
- Content management systems (CMS)
- Project management tools (e.g., Asana, Trello, Jira)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with industry-standard tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Creativity
- Innovation
- Diversity
- Inclusion
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and data-informed
- Adaptable and flexible
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working collaboratively with remote teams?
- Can you adapt your communication style to match each client's unique brand voice?
ASSUMPTION: Success in this role requires strong cultural fit with Dentsu's values and work style.
⚠️ Potential Challenges
- Managing multiple clients and brand voices simultaneously
- Working with a diverse range of industries and content types
- Adapting to shifting priorities and workloads
- Balancing work-life boundaries in a fully remote work environment
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and effective time management.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on social media content management and moderation, rather than strategy or account management.
- Industry-specific context: The advertising and public relations industry is dynamic and fast-paced, with a strong emphasis on creativity and innovation.
- Career path comparison: This role can serve as a stepping stone to senior content or social media management roles, as well as related fields such as account management or strategy.
ASSUMPTION: This role offers unique opportunities for career growth and development within the advertising and public relations industry.
📝 Sample Projects
- Creating a social media content calendar for a major retail client
- Managing a live social media event for a tech company product launch
- Developing and implementing a crisis communication plan for a client facing a social media backlash
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workload and priorities for this role?
- How does the team collaborate and communicate, given the fully remote work arrangement?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a portfolio or examples showcasing your creativity and engagement-building skills
- Follow up with the hiring manager one week after your final interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
