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Content Specialist - Topshop & Topman

ASOS
Full-time
On-site
London, London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Content Specialist - Topshop & Topman

πŸ”Ή Company: ASOS

πŸ”Ή Location: London, London, City of, United Kingdom

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Retail Apparel and Fashion

πŸ”Ή Date Posted: 2025-06-19

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing brand content across retail channels
  • Ensuring effective use and performance analysis of content
  • Collaborating with various teams for campaign delivery
  • Working with CMS (Sitecore) for content management
  • Providing support and training to other CMS users

ASSUMPTION: This role requires a balance of creativity, commercial awareness, and analytical skills to ensure brand content is used effectively and performs well across channels.

πŸ“‹ Key Responsibilities

βœ… Manage brand content across retail channels, ensuring effective use and performance analysis

βœ… Build and schedule content pages in the CMS (Sitecore) in line with content plans for the Brands

βœ… Co-ordinate the testing of content, analyse content performance and communicate results, reporting weekly and monthly

βœ… Collaborate with design, product, marketing, and wholesale teams to ensure effective delivery of campaigns, product launches, and retail moments

βœ… Work with digital product and technology teams to optimize site structure for an innovative, elevated, and exciting brand experience

βœ… Act as a super user to provide support and training to other CMS users, test new CMS features, and provide feedback to the technology team

ASSUMPTION: This role involves a mix of creative and analytical tasks, requiring strong attention to detail and the ability to work well with various teams.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Communications, or a related discipline)

Experience: 2-5 years of experience in an ecommerce environment, with a successful track record of using content management systems

Required Skills:

  • Creative, commercial, and proactive mindset
  • Proven experience operating in an ecommerce environment and using content management systems
  • Ideally, experience within an elevated fashion brand environment
  • Detail-oriented with experience carrying out fast, accurate work
  • Good analytical skills, with the ability to scrutinise, interpret, and report on the performance of content
  • Ability to troubleshoot and identify issues
  • Flexible, agile, and open to change
  • Positive attitude, self-aware, and self-motivated

Preferred Skills:

  • Experience within the fashion industry
  • Fluency in additional languages

ASSUMPTION: Candidates with experience in the fashion industry and additional language skills may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Β£30,000 - Β£40,000 per annum (Based on industry standards for a Content Specialist role in London)

Benefits:

  • Competitive salary, bonus, and pension matching
  • Life insurance, free private medical care, cycle to work scheme, and more
  • Bespoke flexible benefits scheme catered to the individual
  • Best in class Learning & Development schemes and career development programmes
  • 25 days holiday, never work on your birthday again!
  • Free modern onsite gym, plus personal training and wellness rooms

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM (with flexibility for project needs)

ASSUMPTION: The salary range is an estimate based on industry standards for a Content Specialist role in London. Actual salary may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: ASOS operates in the competitive retail apparel and fashion industry, focusing on the 20-something market. The company is known for its global reach, entrepreneurial attitude, and commitment to giving people the confidence to be whoever they want to be.

Company Size: ASOS has 1,001-5,000 employees, providing a large, diverse work environment with ample opportunities for growth and collaboration.

Founded: ASOS was founded in 2000, giving it over two decades of experience in the ecommerce and fashion retail spaces.

Company Description:

  • ASOS is a global online fashion and beauty retailer, offering over 85,000 branded and own-label products across 30 countries
  • The company is committed to sustainability, with a target to become a net-zero carbon business by 2030
  • ASOS fosters a creative and entrepreneurial work environment, encouraging employees to be their true selves without judgment

Company Specialties:

  • Ecommerce and online retail
  • Fashion and beauty
  • Technology and innovation
  • International expansion

Company Website: ASOS Careers

ASSUMPTION: Working at ASOS offers opportunities for professional growth, exposure to global markets, and a dynamic work environment that values creativity and authenticity.

πŸ“Š Role Analysis

Career Level: This role is suitable for early to mid-career professionals seeking to develop their skills in content management, ecommerce, and fashion retail.

Reporting Structure: The Content Specialist reports directly to the Global Head of Trade, TOPSHOP & TOPMAN, and works closely with the TSTM Product, Marketing, and Performance & Insights teams.

Work Arrangement: This role is based in ASOS's London headquarters and requires on-site attendance. However, some flexibility may be available for specific projects or team needs.

Growth Opportunities:

  • Progression within the Content or Trade teams
  • Expansion into related roles, such as Marketing or Product Management
  • International opportunities, as ASOS continues to grow its global presence

ASSUMPTION: This role offers opportunities for career growth and development within ASOS's expanding fashion retail ecosystem.

🌍 Location & Work Environment

Office Type: ASOS's London headquarters is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): Hampstead Road, London, NW1 7FB

Geographic Context:

  • London is a vibrant, multicultural city with a thriving fashion industry
  • The office is located in the Camden Town area, offering easy access to public transportation and local amenities
  • London provides ample opportunities for professional networking and personal growth

Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM (with flexibility for project needs)

ASSUMPTION: Working in London offers candidates the opportunity to live and work in a dynamic, multicultural city with a thriving fashion industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Hiring Manager
  • Face-to-face interview with the Hiring Manager and a member of the team
  • Final interview with the Global Head of Trade, TOPSHOP & TOPMAN

Key Assessment Areas:

  • Creativity and commercial awareness
  • Analytical skills and attention to detail
  • Troubleshooting and problem-solving abilities
  • Collaboration and communication skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience with content management systems and ecommerce
  • Prepare examples of your content management and analytical skills
  • Research ASOS and the TOPSHOP & TOPMAN brands to demonstrate your enthusiasm and understanding of the role

ATS Keywords: Content management, ecommerce, fashion retail, brand content, CMS, Sitecore, performance analysis, campaign delivery, collaboration, troubleshooting

ASSUMPTION: Applicants should focus on demonstrating their relevant experience and skills in content management, ecommerce, and fashion retail to succeed in the application process.

πŸ› οΈ Tools & Technologies

  • Sitecore (CMS)
  • Google Analytics
  • Microsoft Office Suite
  • Project management tools (e.g., Asana, Trello, or Jira)

ASSUMPTION: Familiarity with Sitecore and other relevant tools will be beneficial for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Authentic
  • Brave
  • Creative
  • Disciplined

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you embody ASOS's company values of being authentic, brave, creative, and disciplined?
  • Are you comfortable working in a fast-paced, dynamic environment with a strong focus on results?
  • Do you thrive in collaborative, team-oriented settings and enjoy working with diverse teams?

ASSUMPTION: Candidates who align with ASOS's company values and work style will be well-suited to this role and the company culture.

⚠️ Potential Challenges

  • Managing content across multiple channels and territories
  • Balancing creative and analytical tasks, requiring strong attention to detail
  • Working with various teams to ensure effective campaign delivery
  • Adapting to changes in content plans and priorities

ASSUMPTION: Success in this role requires strong organizational skills, adaptability, and the ability to manage multiple priorities effectively.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Content Specialist roles, this position offers the opportunity to work with iconic fashion brands and gain experience in a global ecommerce environment
  • Industry-specific context: The fashion retail industry is competitive and fast-paced, requiring candidates to stay up-to-date with trends and best practices
  • Career path comparison: This role offers opportunities for growth within ASOS's expanding fashion retail ecosystem, with potential progression into related roles or international opportunities

ASSUMPTION: This role provides unique opportunities for career growth and development within ASOS's global fashion retail ecosystem.

πŸ“ Sample Projects

  • Managing content for a major brand campaign launch, involving collaboration with multiple teams and stakeholders
  • Analyzing content performance across territories and channels to identify trends and optimize strategies
  • Providing training and support to other CMS users, including the creation of documentation and resources

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the typical content management process for a major brand campaign launch?
  • How does the Content Specialist role collaborate with the Product, Marketing, and Performance & Insights teams?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does ASOS support the professional development and growth of its employees?
  • What are the most challenging aspects of working in a fast-paced, dynamic fashion retail environment?

ASSUMPTION: Asking these questions will help applicants better understand the role, the team, and the company culture, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through ASOS Careers
  • Tailor your resume and cover letter to highlight your relevant experience with content management systems and ecommerce
  • Prepare examples of your content management and analytical skills
  • Research ASOS and the TOPSHOP & TOPMAN brands to demonstrate your enthusiasm and understanding of the role
  • Follow up with the Hiring Manager one week after your final interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.