📌 Core Information
🔹 Job Title: Content Strategy Manager, Assessments
🔹 Company: Udemy
🔹 Location: Austin, TX or Denver, CO
🔹 Job Type: Hybrid
🔹 Category: Education, E-learning
🔹 Date Posted: April 23, 2025
🔹 Experience Level: 3+ years
🔹 Remote Status: Hybrid (San Francisco, Denver, Ankara, Dublin, Mexico City, Melbourne)
🚀 Job Overview
Key aspects of this role include:
- Overseeing and managing the end-to-end creation and maintenance of assessment content at scale
- Driving the transition to scalable, AI-driven assessment content operations
- Managing relationships with vendors, instructors, and SMEs for project execution, exploration, and feedback
- Collaborating with cross-functional teams to support strategic initiatives and develop new assessment models
ASSUMPTION: This role requires a balance of project management, stakeholder communication, and technical understanding of assessments and AI-driven processes.
📋 Key Responsibilities
✅ Oversee and manage the end-to-end scaled creation and maintenance of assessment content
✅ Drive the transition to scalable, AI-driven assessment content operations
✅ Manage relationships with vendors, instructors, and subject matter experts (SMEs) for project execution, exploration, and feedback
✅ Collaborate with cross-functional teams to support strategic initiatives, including content strategy development and the development of new assessment models
✅ Analyze results and metrics to inform data-driven decisions
ASSUMPTION: This role involves a mix of strategic planning, operational management, and cross-functional collaboration to ensure the smooth operation and scalability of Udemy's assessment content.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Education, Psychology, or a related discipline)
Experience: 3+ years of hands-on industry experience in an assessment development role
Required Skills:
- Proven experience in managing end-to-end assessment content operations, including development and maintenance
- Strong understanding of assessment fundamentals (validity, reliability, fairness) and diverse assessment models (formative, summative, diagnostic)
- Experience with learning and assessment product design
- Excellent project management and communication skills
- Ability to analyze results and metrics to inform data-driven decisions
- Familiarity with AI-driven processes and tools
Preferred Skills:
- 5+ years of relevant industry experience
- Educational background in assessment, learning, or instructional design fields
- Experience with e-learning content and assessment management systems, platforms, and tooling
- Strong fundamentals using generative AI in assessment contexts and familiarity with AI-tooling
- Familiarity with technical skills space (computer science, AI/ML, data science, etc.)
ASSUMPTION: Candidates should have a strong foundation in assessment development and management, with a preference for those with experience in AI-driven processes and learning/assessment product design.
💰 Compensation & Benefits
Salary Range: $126,000 - $157,000 USD per year
Benefits:
- Stock Options
- Equity
- Professional Development Stipend
- Unlimited Access to Udemy Courses
- Flexible Work Culture
Working Hours: Full-time, with flexible hybrid work arrangement
ASSUMPTION: The salary range is based on Udemy's pay transparency statement and is inclusive of base salary and equity. Benefits are subject to regional variations and may include health insurance, retirement plans, and other perks.
📌 Applicant Insights
🔍 Company Context
Industry: Udemy is a leading global marketplace for online learning, offering a wide range of courses and skills development opportunities for individuals and businesses.
Company Size: Udemy is a mid-sized company with 1,001-5,000 employees, providing a collaborative and dynamic work environment.
Founded: Udemy was founded in 2010 and is headquartered in San Francisco, with global offices in Australia, India, Ireland, Türkiye, and other US locations.
Company Description:
- Udemy's mission is to transform lives through learning, providing tools for learners, instructors, and enterprises to achieve their goals and reach their full potential.
- The company offers a vibrant and dynamic work environment, investing in employee growth and fostering an inclusive culture.
- Udemy is committed to creating world-class employee experiences and is recognized as a Great Place to Work.
Company Specialties:
- E-learning
- Education
- Skills development
- Technology
- Internet
- Marketplace
- Online learning
- Upskilling
- Reskilling
- Power skills
- Business and corporate learning
Company Website: http://www.udemy.com
ASSUMPTION: Udemy's global presence and focus on learning and skill development provide ample opportunities for growth and impact in this role.
📊 Role Analysis
Career Level: This role is at the mid-career level, requiring a balance of strategic thinking and operational management.
Reporting Structure: The Assessment Content Manager will report to the Director of Assessment Content Strategy and collaborate with cross-functional teams, including Psychometric, Product, Learning Design, and Engineering.
Work Arrangement: This is a hybrid role, with a flexible work arrangement that combines on-site and remote work.
Growth Opportunities:
- Potential to expand the role's scope and impact as Udemy's assessment content operations grow and evolve
- Opportunities to work on strategic initiatives and contribute to the development of new assessment models
- Access to Udemy's professional development resources, including courses and UDays (meeting-free professional development days)
ASSUMPTION: This role offers opportunities for growth and impact within Udemy's expanding assessment content operations and strategic initiatives.
🌍 Location & Work Environment
Office Type: Udemy's offices are modern, collaborative spaces designed to foster innovation and creativity.
Office Location(s): Austin, TX and Denver, CO, with global offices in San Francisco, Denver, Ankara, Dublin, Mexico City, and Melbourne.
Geographic Context:
- Austin, TX: Known for its vibrant tech industry, live music scene, and outdoor activities
- Denver, CO: Offers a mix of urban and outdoor lifestyles, with a thriving tech industry and cultural attractions
Work Schedule: Udemy operates on a hybrid work schedule, with employees working on-site and remotely as needed.
ASSUMPTION: Udemy's global offices provide a diverse range of work environments, with each location offering unique cultural and recreational opportunities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring team, including cross-functional stakeholders
- Final interview with the Director of Assessment Content Strategy
Key Assessment Areas:
- Assessment development and management expertise
- AI-driven processes and tools familiarity
- Cross-functional collaboration and stakeholder management skills
- Data analysis and decision-making abilities
Application Tips:
- Highlight relevant assessment development experience and AI-driven processes familiarity in your resume
- Prepare for behavioral and situational interview questions focusing on project management, stakeholder communication, and data-driven decision-making
- Research Udemy's assessment content operations and strategic initiatives to demonstrate your understanding of the role and company
ATS Keywords: Assessment development, AI-driven processes, project management, stakeholder communication, data analysis, learning and assessment product design
ASSUMPTION: Udemy's interview process is designed to assess candidates' technical expertise, strategic thinking, and cultural fit within the organization.
🛠️ Tools & Technologies
- Assessment management systems and platforms
- AI-driven tools and processes (e.g., ChatGPT, prompt engineering)
- Project management tools (e.g., Asana, Jira)
- Data analysis tools (e.g., Excel, Google Analytics)
ASSUMPTION: Udemy's assessment content operations require a mix of assessment-specific tools, AI-driven processes, and general project management and data analysis tools.
👔 Cultural Fit Considerations
Company Values:
- Transform lives through learning
- Be bold and innovative
- Act with integrity and respect
- Collaborate and win together
- Embrace diversity and inclusion
Work Style:
- Collaborative and cross-functional
- Data-driven and analytical
- Adaptable and responsive to change
- Focused on continuous learning and improvement
Self-Assessment Questions:
- How do you align with Udemy's commitment to transforming lives through learning?
- How do you approach collaborating with cross-functional teams and managing stakeholders?
- How do you ensure the scalability and quality of assessment content in a dynamic and evolving environment?
ASSUMPTION: Udemy values candidates who are passionate about learning, collaborative, and adaptable, with a strong commitment to data-driven decision-making and continuous improvement.
⚠️ Potential Challenges
- Managing multiple stakeholders and balancing competing priorities in a dynamic environment
- Keeping up with the latest AI-driven processes and tools in assessment development
- Ensuring the scalability and quality of assessment content while maintaining a high level of rigor and validity
- Adapting to changes in Udemy's assessment content operations and strategic initiatives
ASSUMPTION: These challenges require strong project management, stakeholder communication, and adaptability skills, as well as a deep understanding of assessment fundamentals and AI-driven processes.
📈 Similar Roles Comparison
- This role is unique in its focus on managing end-to-end assessment content operations and driving AI-driven processes within Udemy's learning platform
- Compared to other assessment development roles, this position offers a broader scope and more strategic influence on Udemy's assessment content strategy
- Career progression in this role may lead to senior management positions within Udemy's assessment content operations or related fields
ASSUMPTION: This role offers a unique blend of operational management, strategic planning, and cross-functional collaboration, setting it apart from similar assessment development positions.
📝 Sample Projects
- Developing and implementing a scalable, AI-driven assessment content creation and maintenance process
- Managing a team of vendors, instructors, and SMEs to execute a large-scale assessment content project
- Collaborating with cross-functional teams to develop and launch a new assessment model or product feature
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available in this role, from operational management to strategic initiatives and cross-functional collaboration.
❓ Key Questions to Ask During Interview
- Can you describe the current state of Udemy's assessment content operations and the strategic vision for the future?
- How does this role collaborate with other teams within Udemy's assessment content strategy department and the broader organization?
- What are the most significant challenges facing Udemy's assessment content operations, and how can this role address them?
- How does Udemy support the professional growth and development of its employees, particularly in this role?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: These interview questions help candidates better understand the role's context, expectations, and opportunities for growth within Udemy's assessment content operations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant assessment development experience and AI-driven processes familiarity
- Prepare a cover letter that demonstrates your understanding of Udemy's assessment content operations and strategic initiatives
- If applicable, provide examples of your assessment development work or portfolio
- Follow up with the hiring team one week after submitting your application to inquire about your application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
