📌 Core Information
🔹 Job Title: Content Strategy Manager, Assessments
🔹 Company: Udemy
🔹 Location: San Francisco, California, United States
🔹 Job Type: Hybrid
🔹 Category: E-Learning Providers
🔹 Date Posted: May 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (San Francisco, Denver, Ankara, Dublin, Mexico City, Melbourne)
🚀 Job Overview
Key aspects of this role include:
- Managing end-to-end assessment content operations at scale
- Driving the transition to scalable, AI-driven assessment content operations
- Collaborating with cross-functional teams to support strategic initiatives
- Managing relationships with vendors, instructors, and subject matter experts
- Leveraging foundational knowledge of assessments to enhance development and maintenance
ASSUMPTION: This role requires a balance of project management, stakeholder communication, and assessment expertise to ensure smooth operations and drive innovation.
📋 Key Responsibilities
✅ Oversee and manage the end-to-end scaled creation and maintenance of assessment content
✅ Drive the transition to scalable, AI-driven assessment content operations
✅ Manage relationships with vendors, instructors, and subject matter experts for project execution, exploration, and feedback
✅ Collaborate with cross-functional teams to support strategic initiatives, including content strategy development and the development of new assessment models
ASSUMPTION: This role involves a mix of strategic planning, hands-on content management, and cross-functional collaboration to ensure the success of Udemy's assessment programs.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Education, Psychology, Instructional Design) or equivalent experience
Experience: 3+ years of hands-on industry experience in an assessment development role
Required Skills:
- Proven experience managing end-to-end assessment content operations
- Strong understanding of assessment fundamentals (validity, reliability, fairness) and diverse assessment models (formative, summative, diagnostic)
- Excellent project management and communication skills
- Ability to analyze results and metrics to inform data-driven decisions
- Familiarity with learning and assessment product design
Preferred Skills:
- 5+ years of relevant industry experience
- Educational background in assessment, learning, or instructional design fields
- Experience with e-learning content and assessment management systems, platforms, and tooling
- Strong fundamentals using generative AI in assessment contexts and familiarity with AI-tooling
- Familiarity with technical skills space (computer science, AI/ML, data science, etc.)
ASSUMPTION: While a background in assessment development is crucial, candidates with strong project management skills and a willingness to learn assessment fundamentals may also be considered.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Content Strategy Manager with 5-10 years of experience in the San Francisco Bay Area)
Benefits:
- Flexible work culture
- Unlimited access to Udemy courses
- Monthly UDays (meeting-free professional development days)
- Generous annual professional development stipend
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the San Francisco Bay Area. Actual compensation may vary based on factors such as skills, experience, and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Udemy operates in the e-learning industry, focusing on providing online learning platforms for individuals and businesses worldwide. The company specializes in offering a vast range of courses across various subjects, with a strong presence in the corporate learning sector.
Company Size: Udemy is a mid-sized company with approximately 1,000-5,000 employees, providing ample opportunities for collaboration and growth.
Founded: Udemy was founded in 2010, with its headquarters in San Francisco, California. The company has since expanded its presence globally, with offices in Ireland, Türkiye, Mexico, and Australia.
Company Description:
- Udemy is a global online learning platform that connects learners, instructors, and enterprises to achieve their goals and reach their full potential.
- The company offers a wide range of courses in various subjects, with a focus on providing accessible, high-quality learning experiences.
- Udemy's mission is to transform lives through learning, and it strives to create an inclusive environment that fosters innovation, creativity, passion, and teamwork.
Company Specialties:
- E-learning
- Education
- Skills development
- Technology
- Internet and marketplace solutions
- Online learning and upskilling
- Business and corporate learning
Company Website: http://www.udemy.com
ASSUMPTION: Udemy's focus on continuous learning and growth makes it an attractive employer for individuals seeking professional development opportunities.
📊 Role Analysis
Career Level: This role is suitable for mid-career professionals with 5-10 years of experience in assessment development, project management, or a related field.
Reporting Structure: The Content Strategy Manager, Assessments will report directly to the Director of Assessment Content Strategy and collaborate with various cross-functional teams, including Psychometric, Product, Learning Design, and Engineering.
Work Arrangement: This is a hybrid role, requiring employees to work on-site in San Francisco, Denver, Ankara, Dublin, Mexico City, or Melbourne, with the option to work remotely for a portion of the week.
Growth Opportunities:
- Potential career progression into senior management or specialized roles within the assessment content strategy department
- Opportunities to expand expertise in assessment development, AI-driven processes, and cross-functional collaboration
- Access to Udemy's extensive course library and professional development resources
ASSUMPTION: This role offers a unique opportunity for professionals to apply their assessment development and project management skills in a dynamic, global learning environment.
🌍 Location & Work Environment
Office Type: Udemy's offices are modern, collaborative spaces designed to foster innovation and creativity. The company offers a flexible work culture that combines on-site and remote work arrangements.
Office Location(s): San Francisco, Denver, Ankara, Dublin, Mexico City, Melbourne
Geographic Context:
- San Francisco, California, United States: A vibrant, tech-centric city with a high cost of living, known for its diverse culture and progressive values
- Denver, Colorado, United States: A growing tech hub with a lower cost of living than San Francisco, offering easy access to outdoor activities and a thriving cultural scene
- Ankara, Türkiye: A historic city with a modern, growing tech industry, offering a lower cost of living and a unique cultural experience
- Dublin, Dublin, Ireland: A bustling, English-speaking city with a strong tech industry, offering a high quality of life and a vibrant cultural scene
- Mexico City, Ciudad de México, Mexico: A sprawling metropolis with a rich cultural heritage, offering a lower cost of living and a unique blend of traditional and modern influences
- Melbourne, Victoria, Australia: A cosmopolitan city known for its arts, culture, and sports, offering a high quality of life and a mild climate
Work Schedule: The hybrid work arrangement allows for flexibility in scheduling, with employees expected to work on-site for a portion of the week and remotely for the remainder.
ASSUMPTION: Udemy's global presence and flexible work arrangements enable employees to balance their professional and personal lives while working in diverse, dynamic environments.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- Technical assessment or case study
- On-site or virtual interview with the hiring team
- Final interview with the Director of Assessment Content Strategy
Key Assessment Areas:
- Assessment development expertise
- Project management skills
- Cross-functional collaboration and communication
- Data analysis and decision-making
- Cultural fit and alignment with Udemy's values
Application Tips:
- Tailor your resume and cover letter to highlight your assessment development experience, project management skills, and relevant industry achievements
- Prepare for behavioral interview questions that focus on your problem-solving skills, adaptability, and ability to work effectively in a dynamic, global environment
- Research Udemy's mission, values, and company culture to demonstrate your enthusiasm for the role and alignment with the organization's goals
ATS Keywords: Assessment development, project management, data analysis, cross-functional collaboration, learning design, AI-driven processes, vendor management, instructional design, assessment fundamentals, adaptability, organizational skills
ASSUMPTION: Udemy's hiring process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a dynamic, global learning environment.
🛠️ Tools & Technologies
- Learning and assessment management systems, platforms, and tooling
- AI-tooling (e.g., ChatGPT) and prompt engineering
- Project management software (e.g., Asana, Jira, Trello)
- Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
- Collaboration and communication tools (e.g., Slack, Microsoft Teams, Google Workspace)
ASSUMPTION: Udemy's assessment content strategy team leverages a diverse range of tools and technologies to streamline operations, enhance collaboration, and drive innovation.
👔 Cultural Fit Considerations
Company Values:
- Transform lives through learning
- Create possibilities for everyone
- Be bold, be inclusive, be you
- Cultivate curiosity and a growth mindset
- Embrace diversity and foster belonging
Work Style:
- Collaborative and cross-functional
- Data-driven and results-oriented
- Adaptable and responsive to change
- Inclusive and supportive of diverse perspectives
- Committed to continuous learning and growth
Self-Assessment Questions:
- How have you demonstrated your ability to manage end-to-end assessment content operations in a dynamic, global environment?
- Can you provide an example of a time when you successfully drove the transition to scalable, AI-driven assessment content operations?
- How do you approach cross-functional collaboration and communication to support strategic initiatives and drive innovation?
ASSUMPTION: Udemy's culture values diversity, inclusion, and continuous learning, seeking candidates who align with these principles and contribute to a positive, collaborative work environment.
⚠️ Potential Challenges
- Managing multiple stakeholders and vendors in a global, hybrid work environment
- Balancing strategic planning and hands-on content management responsibilities
- Adapting to a dynamic, fast-paced learning and technology landscape
- Ensuring the scalability and quality of assessment content in a rapidly growing organization
- Navigating cultural differences and time zone differences in a global team
ASSUMPTION: While Udemy offers numerous opportunities for growth and development, this role may present unique challenges that require strong project management, communication, and adaptability skills.
📈 Similar Roles Comparison
- Compared to other assessment development roles, this position offers a unique blend of strategic planning, project management, and cross-functional collaboration
- Udemy's global presence and focus on continuous learning set it apart from other e-learning providers, offering a more dynamic and diverse work environment
- Career progression opportunities may vary depending on the organization's size, with Udemy's mid-sized structure offering ample room for growth and development
ASSUMPTION: This role provides a unique opportunity for professionals to apply their assessment development and project management skills in a dynamic, global learning environment, with ample room for growth and development.
📝 Sample Projects
- Developing and implementing a scalable, AI-driven assessment content operations strategy for Udemy's global assessment team
- Collaborating with cross-functional teams to create and maintain assessment models that support multiple products and learning experiences
- Managing vendor relationships to ensure the timely delivery of high-quality assessment content that meets Udemy's standards and requirements
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available to the Content Strategy Manager, Assessments at Udemy.
❓ Key Questions to Ask During Interview
- Can you describe the assessment content strategy team's roadmap for the next 12-24 months, and how this role contributes to its success?
- How does Udemy support the professional development and growth of its assessment content strategy team members?
- Can you provide an example of a time when Udemy successfully navigated a significant change or challenge in the assessment content strategy, and how the team adapted to ensure the continued success of the organization?
- How does Udemy foster a culture of innovation and continuous learning within its assessment content strategy team?
- Can you describe the assessment content strategy team's approach to collaboration and communication with other departments, such as Product, Learning Design, and Engineering?
ASSUMPTION: Asking these questions demonstrates your interest in Udemy's assessment content strategy team's goals, culture, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your assessment development experience, project management skills, and relevant industry achievements
- Prepare for behavioral interview questions that focus on your problem-solving skills, adaptability, and ability to work effectively in a dynamic, global environment
- Research Udemy's mission, values, and company culture to demonstrate your enthusiasm for the role and alignment with the organization's goals
- Follow up with the hiring team one week after submitting your application to inquire about your application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
