📌 Core Information
🔹 Job Title: Content & Support Manager, webdesigner H/F
🔹 Company: ACRELEC
🔹 Location: Saint-Thibault-des-Vignes, Île-de-France, France
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: 2025-04-22
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 days in-office)
🚀 Job Overview
Key aspects of this role include:
- Updating user interfaces on kiosks installed at international client locations
- Providing technical support and client training
- Collaborating with project managers and development teams
- Ensuring successful implementation and client satisfaction
ASSUMPTION: This role requires a balance of technical and interpersonal skills, with a focus on client satisfaction and project success.
📋 Key Responsibilities
✅ Define and validate client plans for creation or update of user interfaces in coordination with internal project managers and clients
✅ Collaborate with development teams to adapt or resolve technical constraints
✅ Realize, test, and validate client plans for updates via Acrelec's proprietary application
✅ Provide technical assistance and training to clients through on-site visits, webinars, and e-learning modules
ASSUMPTION: The role involves frequent client interaction and may require occasional travel to client locations.
🎯 Required Qualifications
Education: Not specified (assumed relevant degree or equivalent experience)
Experience: Minimum 3 years of similar experience
Required Skills:
- Knowledge of database management, web interface management, and associated technologies (HTML, CSS, JavaScript)
- Proficiency in English (written and spoken, B2 level or professional)
- Project management skills
Preferred Skills:
- Graphic skills and aesthetic sense
ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience in IT, computer science, or a related field is likely required.
💰 Compensation & Benefits
Salary Range: €35,000 - €45,000 per year (estimated based on industry standards for similar roles in France)
Benefits:
- Remote work (2 days/week)
- Training and development programs
- Company events and newsletters
- Health and safety training
Working Hours: Full-time (40 hours/week), with flexible hours and work-life balance
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in France, with consideration for the company's size and the candidate's experience level.
📌 Applicant Insights
🔍 Company Context
Industry: ACRELEC operates in the IT Services and IT Consulting industry, focusing on digital transformation for restaurant and retail brands.
Company Size: ACRELEC has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: 2004, with over two decades of experience in reinventing customer experiences for various industries.
Company Description:
- Global technology company focused on digital customer experiences
- Offers digital self-service kiosks, displays, and other digital solutions for restaurants and retail brands
- Provides bespoke kiosk design and manufacturing, drive-thru technology, and digital transformation planning
Company Specialties:
- Digital Self-service Kiosks
- Digital Displays
- Indoor and Outdoor Digital Solutions
- Digital Restaurant Solutions
- Digital Retail Solutions
- Bespoke Kiosk Design & Manufacturing
- Drive-thru Technology
- Digital Transformation Planning
- Order Confirmation Systems
- Retail and Digital Merchandising
Company Website: acrelec.com/fr
ASSUMPTION: ACRELEC's focus on digital customer experiences and commitment to innovation make it an attractive employer for tech professionals seeking to make an impact in the industry.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: The role reports directly to the project managers and works collaboratively with development teams and clients
Work Arrangement: Hybrid, with 3 days in the office and 2 days working remotely
Growth Opportunities:
- Potential career progression within the IT department or related fields
- Opportunities to work on diverse projects and gain experience with international clients
- Training and development programs to enhance skills and knowledge
ASSUMPTION: The hybrid work arrangement offers a balance between collaboration and flexibility, allowing employees to maintain a healthy work-life balance.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with amenities and comfortable work environment
Office Location(s): Saint-Thibault-des-Vignes, France (with potential for occasional travel to client locations)
Geographic Context:
- Located in the Île-de-France region, offering easy access to Paris and other major cities
- Surrounded by natural beauty and cultural attractions
- Convenient public transportation options
Work Schedule: Full-time (40 hours/week), with flexible hours and work-life balance
ASSUMPTION: The location offers a mix of urban and rural environments, providing employees with access to both city life and natural surroundings.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with hiring manager and/or team members
- Background check and onboarding
Key Assessment Areas:
- Technical skills and knowledge (HTML, CSS, JavaScript, database management)
- Project management skills and experience
- Language proficiency (English)
- Client-facing skills and communication
Application Tips:
- Highlight relevant experience and skills in your resume, with a focus on technical proficiencies and project management
- Tailor your cover letter to demonstrate your understanding of the role and enthusiasm for the company's mission
- Prepare examples of your work or projects that showcase your skills and accomplishments
ATS Keywords: HTML, CSS, JavaScript, database management, project management, client training, technical support, user interface, international clients, collaboration, innovation
ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager and the company's current hiring practices.
🛠️ Tools & Technologies
- HTML, CSS, JavaScript
- Database management software (specific tools not mentioned)
- Acrelec's proprietary application for client plan validation
ASSUMPTION: The required tools and technologies may evolve as the company's offerings and client needs change.
👔 Cultural Fit Considerations
Company Values:
- Passion for customer experience
- Initiative and collaboration
- Empathy and team spirit
Work Style:
- Autonomous and organized
- Engaged and committed to client satisfaction
- Creative and aesthetically-minded
Self-Assessment Questions:
- Do you have a passion for reinventing customer experiences and driving innovation in the restaurant and retail industries?
- Are you comfortable working autonomously and collaborating with diverse teams to achieve common goals?
- Do you possess strong communication skills and the ability to build and maintain client relationships?
ASSUMPTION: ACRELEC values employees who are passionate about their work, committed to client satisfaction, and able to thrive in a dynamic, collaborative environment.
⚠️ Potential Challenges
- Occasional travel to client locations may be required
- Balancing technical responsibilities with client-facing duties
- Keeping up with evolving technologies and industry trends
- Managing multiple projects and deadlines in a fast-paced environment
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Unlike other IT roles, this position focuses on both technical implementation and client-facing responsibilities
- ACRELEC's focus on digital customer experiences sets it apart from other IT services and consulting firms
- Career progression opportunities may vary depending on the specific needs of the company and the individual's skills and interests
ASSUMPTION: This role offers a unique blend of technical and interpersonal responsibilities, making it an attractive option for candidates seeking a diverse and challenging career path.
📝 Sample Projects
- Updating user interfaces for international clients, ensuring consistency and brand adherence across multiple platforms
- Developing and implementing training modules for clients, with a focus on user-friendly and engaging content
- Collaborating with development teams to resolve technical constraints and optimize user experiences
ASSUMPTION: These sample projects demonstrate the role's focus on client satisfaction, technical proficiency, and collaborative problem-solving.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of this role and how they may evolve over time?
- How does this role contribute to ACRELEC's mission and values, and how can I make an impact in this position?
- What opportunities are there for professional growth and development within the company?
- How does ACRELEC support work-life balance and employee well-being?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in this environment?
ASSUMPTION: These interview questions can help candidates better understand the role's responsibilities, company culture, and opportunities for growth and success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, with a focus on technical proficiencies and project management
- Write a cover letter that demonstrates your understanding of the role and enthusiasm for ACRELEC's mission
- Prepare examples of your work or projects that showcase your skills and accomplishments
- Follow up with the hiring manager one week after submission to confirm receipt of your application and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
