📌 Core Information
🔹 Job Title: Content & Tooling Manager
🔹 Company: Lloyds Banking Group
🔹 Location: Leeds, Bristol, Edinburgh & Halifax
🔹 Job Type: Full-time, Hybrid
🔹 Category: Financial Services
🔹 Date Posted: May 20, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Driving culture and leadership strategy through innovative technologies and engaging content
- Collaborating with internal teams and external partners to build propositions supporting people's success
- Harnessing storytelling and data to reimagine culture and leadership propositions
- Designing, developing, curating, and deploying engaging content across the Group Culture & Leadership team
ASSUMPTION: This role requires a balance of strategic thinking, creativity, and technical proficiency to deliver innovative solutions that engage colleagues and support the organization's culture and leadership goals.
📋 Key Responsibilities
✅ Working with internal and external partners to scope, craft, and deliver technology requirements across Group Culture & Leadership
✅ Harnessing the power of storytelling and data to reimagine culture and leadership propositions using engaging technology solutions
✅ Using design thinking to understand business outcomes, then working across teams to design, develop, curate, and deploy engaging content
ASSUMPTION: The role involves a mix of strategic planning, creative content development, and cross-functional collaboration to deliver impactful culture and leadership initiatives.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline)
Experience: Proven experience (5-10 years) in a similar role, with a strong track record in content creation, digital transformation, or a related field
Required Skills:
- Thought leadership in culture, leadership, listening technology, and digital content creation
- Design thinking and user-centered approach
- Workshop facilitation skills
- Relationship-building and networking abilities
- Content creation across various formats (video, podcasts, web, graphic design, copywriting)
- Tech and AI proficiency, with a focus on emerging technologies
- Strategic storytelling and data-led, impact-obsessed mindset
Preferred Skills:
- Experience in the financial services industry
- Familiarity with agile methodologies
- Knowledge of project management tools
ASSUMPTION: Given the role's focus on content creation, technology, and cross-functional collaboration, a strong background in a related field, along with relevant skills and experience, is essential for success.
💰 Compensation & Benefits
Salary Range: £59,850 - £66,500 (Based on the provided information)
Benefits:
- Generous pension contribution (up to 15%)
- Annual performance-related bonus
- Share schemes, including free shares
- Discounted shopping
- 30 days’ holiday, with bank holidays on top
- Wellbeing initiatives and generous parental leave policies
Working Hours: Full-time (37.5 hours per week), with a hybrid working pattern (at least two days per week in the office)
ASSUMPTION: The salary range provided is based on the job listing. However, it's essential to verify this information directly with the employer, as actual compensation may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Lloyds Banking Group is one of the largest banks in the UK, offering a wide range of financial products and services to both consumers and businesses.
Company Size: 10,001+ employees. As a large organization, Lloyds Banking Group offers numerous opportunities for career growth and development.
Founded: The Lloyds Banking Group was formed in 2009 through the acquisition of HBOS by Lloyds TSB. However, the origins of the Lloyds brand date back to 1765.
Company Description:
- Lloyds Banking Group is committed to helping Britain prosper by creating a sustainable and inclusive future for people and businesses
- The group is shaping finance as a force for good, supporting customers' changing needs, and fostering an inclusive workplace
- Lloyds Banking Group offers a broad range of opportunities for learning, growth, and development
Company Specialties:
- Retail banking
- Commercial banking
- Life insurance and pensions
- Investment banking
Company Website: https://www.lloydsbankinggroup.com/
ASSUMPTION: Lloyds Banking Group is a well-established financial institution with a strong commitment to responsible banking and customer support.
📊 Role Analysis
Career Level: Mid-level to senior. This role requires a balance of strategic thinking, creativity, and technical proficiency, suggesting a mid-level to senior career stage.
Reporting Structure: The role reports to the Group Culture & Leadership team, working closely with internal teams and external partners to deliver technology requirements and engaging content.
Work Arrangement: Hybrid. The role involves working on-site for at least two days per week, with the remaining days worked remotely.
Growth Opportunities:
- Potential to influence and shape the organization's culture and leadership strategy
- Opportunities to collaborate with diverse teams and external partners
- Chance to develop skills in emerging technologies and digital content creation
ASSUMPTION: This role offers opportunities for professional growth and development, particularly in the areas of content creation, technology, and cross-functional collaboration.
🌍 Location & Work Environment
Office Type: Hybrid. The role involves working on-site for at least two days per week, with the remaining days worked remotely.
Office Location(s): Leeds, Bristol, Edinburgh, and Halifax
Geographic Context:
- Leeds: A vibrant city in the North of England, known for its cultural attractions, shopping, and sports facilities
- Bristol: A city in South West England, famous for its street art, music, and cultural scene
- Edinburgh: The capital city of Scotland, known for its historic architecture, cultural attractions, and festivals
- Halifax: A town in West Yorkshire, England, with a rich industrial history and a growing cultural scene
Work Schedule: Full-time (37.5 hours per week), with a hybrid working pattern (at least two days per week in the office)
ASSUMPTION: The hybrid work arrangement offers flexibility, allowing employees to balance their work and personal lives more effectively.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager and/or team members
- Final round interview or assessment
Key Assessment Areas:
- Content creation and storytelling skills
- Technical proficiency in emerging technologies and digital content platforms
- Collaboration and cross-functional teamwork
- Strategic thinking and problem-solving abilities
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of Lloyds Banking Group's culture and values
- Prepare examples of your content creation work and be ready to discuss your approach to storytelling and data-driven decision-making
ATS Keywords: Content creation, digital transformation, storytelling, data-driven, hybrid working, cross-functional collaboration, emerging technologies
ASSUMPTION: Applicants should tailor their application materials to emphasize their relevant skills and experiences, demonstrating their fit for the role and the organization's culture.
🛠️ Tools & Technologies
- Content creation tools (e.g., Adobe Creative Suite, Canva, etc.)
- Project management tools (e.g., Asana, Trello, Jira, etc.)
- Collaboration platforms (e.g., Microsoft Teams, Google Workspace, etc.)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the organization's tech stack and the candidate's expertise.
👔 Cultural Fit Considerations
Company Values:
- Helping Britain Prosper
- Doing the right thing
- Lloyds Banking Group is committed to creating a more sustainable and inclusive future for people and businesses
Work Style:
- Collaborative and cross-functional teamwork
- Agile and innovative approach to problem-solving
- Focus on delivering impactful results
Self-Assessment Questions:
- How do you align with Lloyds Banking Group's commitment to helping Britain prosper?
- How comfortable are you working in a hybrid environment, collaborating with diverse teams and external partners?
- How does your personal work style fit with the organization's focus on collaboration, agility, and impactful results?
ASSUMPTION: Applicants should assess their fit with the organization's values and work style, ensuring they can thrive in the role and contribute to the group's success.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Balancing strategic thinking with hands-on content creation
- Collaborating effectively with diverse teams and external partners
- Keeping up with emerging technologies and digital content trends
ASSUMPTION: These challenges require strong project management, communication, and adaptability skills to succeed in the role.
📈 Similar Roles Comparison
- Content Manager vs. Content & Tooling Manager: The latter role places a greater emphasis on technology and digital transformation
- Industry-specific context: Financial services organizations may have unique content and technology requirements compared to other industries
- Career path comparison: This role can serve as a stepping stone to more senior positions in content strategy, digital transformation, or leadership
ASSUMPTION: Applicants should consider the unique aspects of this role and how it aligns with their career goals and industry-specific context.
📝 Sample Projects
- Developing a comprehensive content strategy for a new leadership development program
- Creating engaging multimedia content for an internal communications campaign
- Designing and implementing a digital platform for colleague feedback and engagement
ASSUMPTION: These sample projects demonstrate the role's focus on content creation, technology, and cross-functional collaboration.
❓ Key Questions to Ask During Interview
- How does this role support the organization's broader culture and leadership strategy?
- What are the key priorities for this role in the first 90 days?
- How does the organization foster a culture of innovation and continuous learning?
- What opportunities are there for growth and development in this role?
- How does the hybrid work arrangement support work-life balance and collaboration?
ASSUMPTION: These questions help applicants better understand the role, the team, and the organization's culture, enabling them to make informed decisions about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your content creation work and be ready to discuss your approach to storytelling and data-driven decision-making
- Prepare for interviews by researching Lloyds Banking Group's culture, values, and recent news
- Follow up with the hiring manager or HR representative within one week of submitting your application, if you haven't heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
