📌 Core Information
🔹 Job Title: Content Writer
🔹 Company: Avaya
🔹 Location: New York, NY
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: June 23, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Telecommuting allowed)
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, engaging, and persuasive content for various audiences and formats
- Collaborating with cross-functional teams to create targeted, high-impact messaging
- Translating complex technical concepts into easy-to-understand language
- Optimizing content for SEO and digital best practices
ASSUMPTION: This role requires a strong understanding of B2B content strategy and customer journeys, as well as excellent writing, editing, and proofreading skills.
📋 Key Responsibilities
✅ Write and edit content for blogs, product pages, newsletters, landing pages, emails, and social media
✅ Collaborate with marketing and product teams to create targeted, high-impact messaging
✅ Translate complex technical concepts into easy-to-understand language
✅ Conduct interviews and research to develop original thought leadership content
✅ Ensure consistency with brand voice, tone, and messaging across all platforms
✅ Optimize content for SEO and digital best practices
✅ Help maintain the editorial calendar and meet regular content deadlines
ASSUMPTION: The role may require occasional work outside of regular business hours to meet content deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in English, Communications, Marketing, or a related field
Experience: 2+ years of experience in content writing, preferably in tech, SaaS, or communications
Required Skills:
- Excellent writing, editing, and proofreading skills
- Familiarity with SEO, keyword research, and content analytics tools
- Ability to manage multiple projects and collaborate with cross-functional teams
- Experience with CMS platforms like WordPress or Sitecore is a plus
Preferred Skills:
- Fluency in additional languages
- Experience with marketing automation tools
ASSUMPTION: Candidates with experience in the tech or SaaS industries may have an advantage in understanding the target audience and subject matter.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Content Writer with 2-5 years of experience in New York, NY)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Professional development opportunities
Working Hours: Full-time (37.5 hours/week), with flexible hours and occasional remote work available
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Avaya operates in the Software Development industry, focusing on unified communications, contact centers, and cloud computing solutions.
Company Size: Avaya is a mid-sized company with 5,001-10,000 employees, offering a diverse and collaborative work environment.
Founded: Avaya was founded in 2000, with a rich history in the communications technology industry.
Company Description:
- Avaya gives customers the freedom to take their business in the directions that benefit them most
- The company provides paths for both customers and their employees, enabling memorable experiences
- Avaya offers innovation without disruption, with solutions that customers can invest in for the future
Company Specialties:
- Unified Communications
- Contact Centers
- Small & Midsize Business
- Cloud Computing
- Enterprise
- UCaaS, CCaaS, and CPaaS
Company Website: Avaya.com
ASSUMPTION: Avaya's focus on customer-centric innovation and collaboration makes it an attractive employer for content writers seeking to make an impact in the tech industry.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career content writers seeking to grow their skills and advance in their field.
Reporting Structure: The Content Writer will report directly to the Manager of Content Strategy and work closely with various marketing and product teams.
Work Arrangement: This role is primarily on-site, with occasional remote work available for a flexible work-life balance.
Growth Opportunities:
- Potential career progression into senior content roles or management positions
- Chance to work on diverse projects and expand skills in various content formats
- Opportunities for professional development and training
ASSUMPTION: Avaya's size and diverse product offerings provide ample opportunities for content writers to grow and develop their careers.
🌍 Location & Work Environment
Office Type: Avaya's New York office is a modern, collaborative workspace with state-of-the-art facilities.
Office Location(s): 5th Ave, New York, NY 10022
Geographic Context:
- New York City offers a vibrant and dynamic work environment, with numerous cultural attractions and networking opportunities
- The office is conveniently located in Midtown Manhattan, with easy access to public transportation
- The city's diverse population and industries provide ample inspiration for content creation
Work Schedule: The work schedule is primarily Monday-Friday, with some flexibility for remote work and occasional evening or weekend hours to meet content deadlines.
ASSUMPTION: Working in New York City offers unique advantages for content writers, including exposure to diverse perspectives and access to industry events.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- In-person or virtual interview with the marketing team
- Final interview with the director of marketing
Key Assessment Areas:
- Writing samples and portfolio
- SEO and content strategy knowledge
- Collaboration and communication skills
- Cultural fit and alignment with Avaya's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Include a portfolio of writing samples that demonstrate your versatility and ability to create engaging content
- Prepare for interview questions that assess your understanding of SEO, content strategy, and Avaya's products and services
ATS Keywords: Content Writing, Editing, Proofreading, SEO, B2B Content Strategy, Customer Journeys, Collaboration, Research, Technical Writing, CMS Platforms, Marketing, Digital Best Practices, Brand Voice, Messaging, Content Analytics, Project Management
ASSUMPTION: Avaya's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for both the company and the applicant.
🛠️ Tools & Technologies
- Content Management Systems (CMS) like WordPress or Sitecore
- SEO and content analytics tools (e.g., Google Analytics, SEMrush, Ahrefs)
- Marketing automation tools (e.g., HubSpot, Marketo)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for candidates seeking to excel in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Passionate
Work Style:
- Creative and strategic thinkers
- Strong communicators and collaborators
- Results-driven and detail-oriented
- Adaptable and open to feedback
Self-Assessment Questions:
- Do you thrive in a collaborative, customer-centric environment?
- Are you passionate about creating engaging and persuasive content?
- Can you adapt your writing style to suit different audiences and formats?
ASSUMPTION: Candidates who align with Avaya's values and work style are more likely to succeed and enjoy their role within the company.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Adapting to Avaya's unique brand voice and messaging guidelines
- Occasional work outside of regular business hours to meet content deadlines
- Keeping up with the fast-paced and ever-evolving tech industry
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning.
📈 Similar Roles Comparison
- Compared to other content writer roles, this position offers a unique opportunity to work in the tech industry and collaborate with diverse teams
- Avaya's focus on customer-centric innovation sets it apart from other companies in the software development industry
- This role provides ample opportunities for career growth and professional development
ASSUMPTION: Candidates should consider their long-term career goals and interests when comparing this role to similar positions in the industry.
📝 Sample Projects
- Creating a series of blog posts on the latest trends in unified communications
- Developing a whitepaper on the benefits of cloud-based contact centers for small and midsize businesses
- Writing product descriptions and case studies for Avaya's enterprise solutions
ASSUMPTION: These sample projects are intended to illustrate the types of content creation tasks the Content Writer may be responsible for in this role.
❓ Key Questions to Ask During Interview
- How does Avaya support the professional development of its content writers?
- Can you describe the typical content calendar and how it is managed?
- How does Avaya ensure consistency in brand voice and messaging across various content formats?
- What are the most challenging aspects of working as a content writer at Avaya, and how can they be addressed?
- How does Avaya foster collaboration and communication among its marketing and product teams?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates a candidate's interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a portfolio of writing samples that demonstrate your versatility and ability to create engaging content
- Follow up with the hiring manager one week after submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
