📌 Core Information
🔹 Job Title: Content Writer
🔹 Company: Avaya
🔹 Location: Los Angeles, California, United States
🔹 Job Type: Full-Time
🔹 Category: Software Development
🔹 Date Posted: June 26, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creating engaging content for various formats and audiences
- Collaborating with product marketers, designers, and subject matter experts
- Translating complex technical concepts into accessible language
- Ensuring brand consistency across all platforms
ASSUMPTION: This role requires strong writing skills and the ability to understand and simplify technical concepts for non-technical audiences.
📋 Key Responsibilities
✅ Write and edit content for blogs, product pages, newsletters, landing pages, emails, and social media
✅ Collaborate with marketing and product teams to create targeted, high-impact messaging
✅ Translate complex technical concepts into easy-to-understand language
✅ Conduct interviews and research to develop original thought leadership content
✅ Ensure consistency with brand voice, tone, and messaging across all platforms
✅ Optimize content for SEO and digital best practices
✅ Help maintain the editorial calendar and meet regular content deadlines
ASSUMPTION: This role requires a high level of organization and the ability to manage multiple projects and deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in English, Communications, Marketing, or a related field preferred
Experience: 2+ years of experience in content writing, preferably in tech, SaaS, or communications
Required Skills:
- Excellent writing, editing, and proofreading skills
- Strong understanding of B2B content strategy and customer journeys
- Familiarity with SEO, keyword research, and content analytics tools
- Ability to manage multiple projects and collaborate with cross-functional teams
Preferred Skills:
- Experience with CMS platforms like WordPress or Sitecore
ASSUMPTION: Candidates with experience in tech or SaaS content writing will have a strong understanding of the industry and its target audiences.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Content Writer with 2-5 years of experience in Los Angeles)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: 40 hours per week, Monday through Friday, with flexibility for occasional remote work
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Avaya operates in the Software Development industry, focusing on unified communications, contact centers, and cloud computing solutions.
Company Size: Avaya is a mid-sized company with 5,001-10,000 employees, providing ample opportunities for collaboration and growth.
Founded: Avaya was founded in 2000, making it an established player in the tech industry with a rich history.
Company Description:
- Avaya gives customers the freedom to take their business in the directions that benefit them most
- Provides paths for customers and employees to drive memorable experiences
- Offers innovation without disruption and solutions for future investment
Company Specialties:
- Unified Communications
- Contact Centers
- Small & Midsize Business
- Cloud Computing
- Enterprise
- UCaaS, CCaaS, and CPaaS
Company Website: Avaya Website
ASSUMPTION: Avaya's focus on customer experience and innovation makes it an attractive employer for content writers seeking to make an impact.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career content writers looking to gain experience in the tech industry.
Reporting Structure: The Content Writer will report directly to the Manager of Content Marketing.
Work Arrangement: This role is primarily on-site, with some flexibility for remote work.
Growth Opportunities:
- Potential to advance to a Senior Content Writer or Content Marketing Manager role
- Chance to work on diverse projects and gain experience in various content formats
- Opportunity to collaborate with cross-functional teams and learn from industry experts
ASSUMPTION: Avaya's size and industry focus provide ample opportunities for growth and development in the content writing field.
🌍 Location & Work Environment
Office Type: Avaya's Los Angeles office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 10921 Wilshire Blvd, Los Angeles, CA 90024
Geographic Context:
- Los Angeles is a vibrant, multicultural city with a thriving tech industry
- The office is located in the Westwood neighborhood, near UCLA and numerous amenities
- The area offers a mix of urban and suburban living, with plenty of opportunities for outdoor recreation
Work Schedule: The work schedule is Monday through Friday, with some flexibility for occasional remote work.
ASSUMPTION: Avaya's Los Angeles office provides a dynamic and engaging work environment for content writers.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- In-person or virtual interview with the content marketing team
- Final interview with the director of marketing
Key Assessment Areas:
- Writing samples and portfolio
- SEO and content strategy knowledge
- Understanding of Avaya's brand and products
- Cultural fit and team dynamics
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Include a portfolio of your best writing samples, showcasing your versatility and creativity
- Prepare for behavioral and scenario-based interview questions to demonstrate your problem-solving skills
ATS Keywords: Content Writing, Editing, Proofreading, SEO, B2B Content Strategy, Customer Journeys, Collaboration, Research, Technical Writing, CMS Platforms, Marketing, Digital Best Practices, Brand Voice, Messaging, Content Analytics, Project Management
ASSUMPTION: Avaya's hiring process is designed to assess candidates' skills and cultural fit, with a focus on writing samples and industry knowledge.
🛠️ Tools & Technologies
- Content Management Systems (CMS) such as WordPress or Sitecore
- SEO tools like Google Search Console, SEMrush, or Ahrefs
- Project management tools like Asana, Trello, or Jira
- Collaboration tools such as Microsoft Office Suite or Google Workspace
ASSUMPTION: Avaya's content marketing team uses industry-standard tools to streamline workflows and optimize content performance.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Passionate
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on continuous learning and improvement
- Results-driven and accountable
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you passionate about creating engaging content that resonates with audiences?
- Do you have a strong understanding of B2B content strategy and customer journeys?
ASSUMPTION: Avaya's company culture values innovation, collaboration, and accountability, making it an ideal fit for driven and passionate content writers.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Balancing the need for creativity with adherence to brand guidelines and SEO best practices
- Keeping up with the latest trends and best practices in content marketing
- Adapting to the unique requirements and voices of various content formats and audiences
ASSUMPTION: Avaya's content marketing team faces the typical challenges of the industry, requiring strong organizational skills, adaptability, and a commitment to continuous learning.
📈 Similar Roles Comparison
- Unlike some content writing roles, this position requires a strong understanding of B2B content strategy and customer journeys
- Avaya's focus on unified communications and contact centers sets it apart from other tech companies
- This role offers the opportunity to work on a wide range of content formats and gain experience in various aspects of content marketing
ASSUMPTION: Avaya's content marketing team offers unique opportunities for growth and development in the content writing field.
📝 Sample Projects
- Creating a series of blog posts on the latest trends in unified communications
- Developing a whitepaper on the benefits of cloud-based contact centers for small and midsize businesses
- Writing and designing social media graphics to promote a new product launch
ASSUMPTION: Avaya's content marketing team works on a diverse range of projects, allowing content writers to gain experience in various content formats and industries.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the content marketing team currently?
- How does the content marketing team collaborate with other departments, such as product marketing and design?
- What opportunities are there for professional development and growth within the content marketing team?
- How does Avaya support work-life balance for its employees?
- What is the team's approach to maintaining brand consistency across various content formats and platforms?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare a portfolio of your best writing samples, showcasing your versatility and creativity
- Follow up with the hiring manager one week after submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
