📌 Core Information
🔹 Job Title: Content Writer Co-op
🔹 Company: PC Financial
🔹 Location: 500 Lake Shore Blvd W, Toronto, ON
🔹 Job Type: Full-time
🔹 Category: Content Writing
🔹 Date Posted: May 23, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Collaborating with senior content designers to create and refine in-product and marketing content
- Writing clear, thoughtful content that informs and engages users
- Contributing to both in-product content (like FAQs, error messages, and tooltips) and marketing content (such as web pages and SEO copy)
- Ensuring content meets accessibility standards and is discoverable through search engines
ASSUMPTION: This role is ideal for students enrolled in relevant programs, seeking to gain practical experience in content writing and UX writing.
📋 Key Responsibilities
✅ Collaborate with senior content designers to write and refine in-product content, including tooltips, error messages, and onboarding flows
✅ Conduct content audits, identify gaps, and report findings to inform content strategy
✅ Support marketing content creation, such as website copy, campaign pages, and SEO content, while maintaining a consistent tone of voice
✅ Participate in content reviews with stakeholders and apply revisions for improvement
✅ Join weekly design critiques to review work, provide feedback, and present content for team input
✅ Help inform content strategy by participating in user testing and analyzing user interactions with content
✅ Ensure all content meets AODA Level A/AA accessibility standards
✅ Consult with internal SEO experts to apply best practices, making sure content is discoverable through search engines
ASSUMPTION: The role requires strong writing skills, attention to detail, and a collaborative mindset.
🎯 Required Qualifications
Education: Currently enrolled in a college or university program related to content writing, UX writing, communications, marketing, or digital media.
Experience: No professional experience required, but relevant coursework or certifications would be an asset.
Required Skills:
- Strong writing ability, with examples of marketing and UX content in a portfolio
- Collaborative mindset and openness to learning, incorporating feedback, and iterating on work
- Experience with content management systems (CMS) and knowledge in design tools like FIGMA and MIRO
- Genuine curiosity about how users interact with language in digital products
- Strong sense of structure and attention to detail
Preferred Skills:
- Coursework or certifications in UX, Product content design, or SEO
- Exposure to design thinking, accessibility standards (AODA), or usability testing
- Fluency in French
- Knowledge of AI tools related to content creation
ASSUMPTION: While not required, previous experience in content writing or UX writing would be beneficial but not essential for this role.
💰 Compensation & Benefits
Salary Range: As this is a co-op position, the salary is not specified. However, co-op students at PC Financial typically earn CAD 16-18 per hour.
Benefits:
- Gain practical experience in content writing and UX writing
- Work alongside senior content designers to learn and grow
- Contribute to content that impacts millions of users
- Flexible work hours (40 hours per week, with some flexibility)
Working Hours: Full-time (40 hours per week), with some flexibility for co-op students.
ASSUMPTION: The salary range provided is an estimate based on typical co-op student wages in Canada. Actual compensation may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. PC Financial offers payment products and services that reward customers every day.
Company Size: Medium (1,001-5,000 employees). This size allows for a diverse range of opportunities and a collaborative work environment.
Founded: As a subsidiary of Loblaws Company Inc., PC Financial shares its founding date of 1919.
Company Description:
- PC Financial offers unprecedented value to Canadians through payment products
- Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward customers every day
- As a subsidiary of Loblaws Company Inc., PC Financial shares the CORE values of Care, Ownership, Respect, and Excellence
Company Specialties:
- Everyday Banking Solutions
- Credit Card Solutions
- Mobile Banking
- Insurance
Company Website: http://www.pcfinancial.ca/
ASSUMPTION: PC Financial is committed to reflecting Canada's diversity in its products, hiring, and culture.
📊 Role Analysis
Career Level: Entry-level (Co-op Student)
Reporting Structure: This role reports directly to the Content Team Lead or Manager.
Work Arrangement: On-site, with some flexibility for co-op students.
Growth Opportunities:
- Gain practical experience in content writing and UX writing
- Learn from and collaborate with senior content designers
- Contribute to content that impacts millions of users
- Potential full-time opportunities upon graduation, depending on performance and business needs
ASSUMPTION: This co-op position offers valuable experience and the opportunity to grow both personally and professionally.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with an open-concept design.
Office Location(s): 500 Lake Shore Blvd W, Toronto, ON
Geographic Context:
- Toronto is a multicultural city with a vibrant arts and entertainment scene
- Easy access to public transportation, with numerous attractions nearby
- Close proximity to Lake Ontario, offering beautiful views and recreational opportunities
Work Schedule: Full-time (40 hours per week), with some flexibility for co-op students.
ASSUMPTION: The work environment at PC Financial is collaborative and supportive, with a focus on helping co-op students grow and succeed.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition team
- In-person or video interview with the Content Team
- Final interview with the Content Team Lead or Manager
Key Assessment Areas:
- Writing samples and portfolio
- Collaboration and communication skills
- Understanding of UX writing and content strategy
- Cultural fit and alignment with PC Financial's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Include a portfolio showcasing your best marketing and UX content writing samples
- Prepare for behavioral and situational interview questions that focus on your writing process, collaboration skills, and problem-solving abilities
- Research PC Financial's products, services, and values to demonstrate your interest and fit
ATS Keywords: Content Writing, UX Writing, Marketing, Digital Media, SEO, Collaboration, Accessibility Standards, Design Thinking, Content Management Systems, Figma, Miro, Curiosity, Feedback Incorporation
ASSUMPTION: The application process at PC Financial is designed to assess your writing skills, collaboration abilities, and cultural fit.
🛠️ Tools & Technologies
- Content Management Systems (CMS)
- Figma
- Miro
- SEO tools (e.g., Google Search Console, SEMrush, Ahrefs)
ASSUMPTION: Familiarity with these tools is not required but would be an asset. Training will be provided as needed.
👔 Cultural Fit Considerations
Company Values:
- Care: PC Financial prioritizes the well-being and success of its employees and customers
- Ownership: Employees are empowered to take ownership of their roles and contribute to the company's success
- Respect: PC Financial values diversity, inclusion, and collaboration
- Excellence: PC Financial strives for excellence in all aspects of its business
Work Style:
- Collaborative: PC Financial encourages teamwork and open communication
- Adaptable: Employees are expected to be flexible and adaptable in a dynamic work environment
- Customer-focused: PC Financial prioritizes the needs and preferences of its customers
Self-Assessment Questions:
- Do you align with PC Financial's values of Care, Ownership, Respect, and Excellence?
- Are you comfortable working in a collaborative, open-concept office environment?
- Do you have a customer-focused mindset and a strong sense of structure and attention to detail?
ASSUMPTION: PC Financial seeks candidates who are a strong cultural fit and align with its values and work style.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Adapting to feedback and revisions from stakeholders
- Balancing co-op responsibilities with academic coursework
- Navigating a large organization with diverse teams and departments
ASSUMPTION: These challenges can be overcome with strong time management, communication, and collaboration skills.
📈 Similar Roles Comparison
- Unlike traditional content writing roles, this co-op position focuses on both in-product and marketing content
- PC Financial offers a unique opportunity to work in the financial services industry, with a focus on customer rewards and engagement
- This role provides valuable experience and growth opportunities for entry-level content writers and UX writers
ASSUMPTION: This role offers a unique blend of content writing and UX writing experience, with a focus on customer engagement and rewards.
📝 Sample Projects
- Revising and expanding in-product content for a new mobile banking feature
- Creating SEO-optimized marketing copy for a campaign promoting PC Financial's credit card rewards
- Developing user onboarding flows and tooltips for a new insurance product
ASSUMPTION: These sample projects demonstrate the range of content writing and UX writing tasks in this role.
❓ Key Questions to Ask During Interview
- How does this co-op position fit into the overall content strategy at PC Financial?
- What opportunities are there for growth and learning throughout this co-op term?
- How does PC Financial support work-life balance for co-op students?
- What are the most rewarding aspects of working on the content team at PC Financial?
- How does PC Financial measure the success of its content and ensure it meets user needs?
ASSUMPTION: These interview questions will help you better understand the role, the team, and the company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://myview.wd3.myworkdayjobs.com/pc_financial/job/500-Lake-Shore-Blvd-W-Toronto-ON/Content-Writer-Co-op_R2000565577
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Include a portfolio showcasing your best marketing and UX content writing samples
- Prepare for behavioral and situational interview questions that focus on your writing process, collaboration skills, and problem-solving abilities
- Follow up with the Talent Acquisition team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
