📌 Core Information
🔹 Job Title: Content Writer & Editor (AEO)
🔹 Company: Telnyx
🔹 Location: Castle Rock, Colorado, United States
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Software Development
🔹 Date Posted: 2025-07-07
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 office days per week)
🚀 Job Overview
Key aspects of this role include:
- Final editorial checkpoint for all content before publication
- Marketing-focused copy and AI-assisted workflows
- Ensuring content quality, brand voice, and SEO compliance
- Collaborating with various teams to refine content
- Managing editorial workflow and quality metrics
ASSUMPTION: This role requires a strong command of written English, proficiency in using AI writing and QA tools, and the ability to manage multiple deadlines in a fast-paced environment.
📋 Key Responsibilities
✅ Editing & Approval: Line-edit and sign off on every blog, landing page, and campaign asset before it ships.
✅ AI-Assisted Content Creation: Generate, refine, and QA drafts with n8n automations, ChatGPT/Claude, and Grammarly to accelerate high-quality output.
✅ Prompt Engineering: Craft AI prompts to generate stronger first drafts and headline variants.
✅ Marketing Alignment: Apply PAS, AIDA, and similar frameworks to sharpen hooks and CTAs.
✅ SEO / AEO Polish: Verify keywords, metadata, and schema so content ranks in search and answer engines.
✅ Style & Consistency: Enforce brand voice, style guide, and compliance rules across all copy.
✅ Cross-Team Collaboration: Coach writers in Product, PMM, and SEO; give clear feedback and track revisions.
✅ Fact-Checking: Validate stats, quotes, and technical claims with SMEs to protect brand credibility.
✅ Workflow Management: Own the editorial queue, set deadlines, and keep content moving to publish on time.
✅ Quality Metrics & Reporting: Monitor error rates, turnaround times, and engagement lift from edits; share insights monthly.
✅ Knowledge-Base Upkeep: Maintain and update the content style guide, AI usage guidelines, and best-practice documents.
✅ Continuous Improvement: Pilot new AI tools, analyze results, and refine processes for greater speed and quality.
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in English, Journalism, Communications, or a related field (or equivalent experience).
Experience: 3-5 years of editing or copywriting experience in B2B tech or SaaS.
Required Skills:
- Mastery of written English; ruthless eye for grammar, flow, and clarity
- Proven use of AI writing/QA tools in daily workflow
- Solid grasp of SEO basics and on-page best practices
- Comfortable juggling multiple deadlines and stakeholders in a fast-moving, startup setting
Preferred Skills:
- Experience editing telecom, CPaaS, or API content
- Familiarity with GA4, SurferSEO, or similar optimization tools
- Portfolio showing before-and-after edits that boosted engagement or conversions
ASSUMPTION: Candidates with experience in similar roles or industries may be considered, but the required skills and experience level remain the same.
💰 Compensation & Benefits
Salary Range: $75,000 - $90,000 USD per year (for Colorado residents)
Benefits:
- Share Options
- 401(k): Human Interest Plan w/ 4% Company Match (Eligible After 3 Months)
- Healthcare & Dental: Company Covers 50%
- Flexible Paid Time Off (Flex PTO)
- And More
Working Hours: Full-time, standard working hours align with the Mountain Time Zone (40 hours per week).
ASSUMPTION: The salary range provided is based on market research and the company's compensation structure. The benefits listed are subject to change and may vary based on the employee's location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: Telnyx operates in the Software Development industry, focusing on real-time conversational AI, voice APIs, and eSIMs.
Company Size: Telnyx has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Telnyx was founded in 2009, giving it over a decade of experience in the industry.
Company Description:
- Telnyx is the full-stack platform for real-time conversational AI, designed for teams that want to build with power, flexibility, and speed.
- The company combines global telephony, dedicated AI infrastructure, and full customizability under one roof to design and deploy AI-powered agents that feel like part of the team.
- Telnyx gives users everything they need to build real-time, intelligent voice experiences, from low-latency voice streaming to scalable, multi-language support.
Company Specialties:
- CPaaS
- Cloud Connectivity
- Inference
- Real-time Communications
- IoT
- Voice API
- Conversational AI
- eSIM
- Programmable Voice
- Voice AI
- Voice API
- Inference
- Storage
- Telephony Services
- Carrier-grade Voice Services
- CPaaS
- SMS API
- 10DLC
- Cloud Connectivity
- VoIP
- Global Numbers
- and Private Global Network
Company Website: http://www.telnyx.com/products
ASSUMPTION: Telnyx's focus on real-time conversational AI and its comprehensive platform make it an attractive employer for professionals seeking to work in a cutting-edge, innovative environment.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring 3-5 years of relevant experience.
Reporting Structure: The Content Writer & Editor reports directly to the Head of Content or a similar role within the organization.
Work Arrangement: This position is hybrid, with 3 office days per week (Monday, Wednesday, and Friday) and 2 remote workdays (Tuesday and Thursday).
Growth Opportunities:
- As Telnyx continues to grow, there may be opportunities for the Content Writer & Editor to take on more responsibilities or advance to a senior role within the content team.
- The company's focus on innovation and continuous improvement may also present opportunities for the incumbent to expand their skillset and contribute to the development of new processes and tools.
ASSUMPTION: The growth opportunities for this role are tied to the company's overall success and expansion, as well as the individual's performance and initiative.
🌍 Location & Work Environment
Office Type: Telnyx's Castle Rock office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 1600 Wynkoop St, 5A-B, Denver, Colorado 80202, US
Geographic Context:
- Castle Rock is a suburb of Denver, Colorado, with a population of approximately 65,000 people.
- The area offers a mix of urban and rural living, with easy access to outdoor recreation, cultural attractions, and a growing tech industry.
- The cost of living in Castle Rock is generally lower than in Denver, providing an affordable option for residents.
Work Schedule: Standard working hours align with the Mountain Time Zone (40 hours per week), with flexibility for deep focus work on remote workdays.
ASSUMPTION: The work environment at Telnyx's Castle Rock office is designed to be collaborative, innovative, and supportive of employees' professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- In-person or virtual interview with the content team
- Final interview with the Head of Content or a similar role
- Background check and offer extension
Key Assessment Areas:
- Writing and editing skills
- Familiarity with AI writing and QA tools
- Understanding of SEO best practices
- Ability to manage multiple deadlines and stakeholders
- Cultural fit and alignment with Telnyx's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Include specific examples of your editing and writing work, demonstrating your ability to improve content quality and engagement.
- Prepare for interview questions that assess your technical skills, problem-solving abilities, and cultural fit with Telnyx.
ATS Keywords: Content Writer, Editor, AEO, B2B Tech, SaaS, AI Tools, SEO, Marketing, Collaboration, Fact-Checking, Workflow Management, Continuous Improvement, Prompt Engineering, Quality Assurance
ASSUMPTION: Telnyx's hiring process is designed to assess candidates' technical skills, cultural fit, and ability to contribute to the company's mission and values.
🛠️ Tools & Technologies
- n8n automations
- ChatGPT/Claude
- Grammarly
- GA4
- SurferSEO
- AI writing and QA tools (e.g., Frase, Copy.ai, etc.)
ASSUMPTION: The specific tools and technologies used by the Content Writer & Editor may evolve over time as the company adopts new technologies and best practices.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Customer-centricity
- Continuous learning
- Integrity
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on continuous improvement
- Data-driven and results-oriented
- Adaptable and resilient
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable using AI writing and QA tools in your daily workflow?
- Do you have a strong attention to detail and a ruthless eye for grammar, flow, and clarity?
- Are you able to manage multiple deadlines and stakeholders effectively?
- Do you align with Telnyx's company values and work style?
ASSUMPTION: Successful candidates for the Content Writer & Editor role will demonstrate a strong cultural fit with Telnyx, with a focus on innovation, collaboration, and continuous learning.
⚠️ Potential Challenges
- The fast-paced nature of the role may require candidates to adapt quickly to new tools, processes, and priorities.
- The hybrid work arrangement may present challenges for candidates who prefer a fully remote or fully on-site work environment.
- The role may require candidates to work with a diverse range of stakeholders, including technical teams, marketing teams, and subject matter experts.
- The Castle Rock location may present challenges for candidates who prefer to live and work in more urban areas.
ASSUMPTION: Successful candidates for the Content Writer & Editor role will be adaptable, resilient, and comfortable working in a dynamic, collaborative environment.
📈 Similar Roles Comparison
- Compared to other content writer and editor roles, this position places a greater emphasis on AI-assisted workflows and marketing-focused copy.
- Telnyx's focus on real-time conversational AI and its comprehensive platform sets it apart from other companies in the industry.
- Candidates with experience in similar roles or industries may find the skills and responsibilities of this role to be similar, but the unique focus on AI-assisted workflows and real-time conversational AI may present new challenges and opportunities.
ASSUMPTION: Candidates with experience in similar roles or industries may find the transition to this role to be relatively smooth, but the unique focus on AI-assisted workflows and real-time conversational AI may require additional learning and adaptation.
📝 Sample Projects
- Editing and optimizing a blog post on the benefits of using AI-assisted workflows for content creation
- Crafting AI prompts to generate stronger first drafts and headline variants for a marketing campaign
- Fact-checking and refining a whitepaper on the state of the conversational AI industry, ensuring accuracy and brand credibility
ASSUMPTION: The specific projects and tasks assigned to the Content Writer & Editor may vary based on the company's priorities, the team's needs, and the individual's skills and experience.
❓ Key Questions to Ask During Interview
- Can you describe the typical content creation and editing workflow at Telnyx, and how AI tools are integrated into this process?
- How does the content team collaborate with other departments, such as Product, Marketing, and Sales, to ensure consistency and alignment across all content?
- What are the key priorities for the content team in the next 6-12 months, and how does this role contribute to these goals?
- How does Telnyx support the professional growth and development of its employees, particularly in roles that involve working with cutting-edge technologies?
- What is the company's approach to work-life balance, and how does the hybrid work arrangement support this?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on your editing and writing work, as well as any experience with AI tools and SEO best practices.
- Prepare for interview questions that assess your technical skills, problem-solving abilities, and cultural fit with Telnyx.
- If requested, be prepared to provide writing samples or complete a writing test as part of the interview process.
- Follow up with the hiring manager one week after your final interview to express your continued interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
