Content Writer with English

📌 Core Information

🔹 Job Title: Content Writer with English

🔹 Company: Ingram Micro

🔹 Location: Sofia, Sofia-Grad, Bulgaria

🔹 Job Type: Full-Time

🔹 Category: IT Services and IT Consulting

🔹 Date Posted: April 8, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site/Hybrid

🚀 Job Overview

Key aspects of this role include:

• Creating high-quality knowledge base articles and training materials
• Collaborating with cross-functional teams on joint projects
• Updating and maintaining existing content based on release notes
• Ensuring content accuracy, engagement, and relevance

ASSUMPTION: This role requires strong written communication skills and the ability to work effectively with various teams.

📋 Key Responsibilities

✅ Create knowledge base articles, training materials, and updates across all Xvantage™ pillars while maintaining consistency and high quality

✅ Develop content ideas and topics for help articles aligned with the main topic tree

✅ Ensure all content is accurate, engaging, and relevant

✅ Maintain and update existing articles with necessary revisions

✅ Regularly update content based on release notes

✅ Collaborate with other creators and teams on joint projects

✅ Publish and manage content across designated platforms and tools

ASSUMPTION: This role involves a mix of creative and administrative tasks, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: University degree in Marketing or a related field (an advantage)

Experience: 1-3 years of functional experience on a content writer, content creation, or similar role

Required Skills:

• Fluency in English (B2-C1)
• Experience with content creating tools (Zendesk and Kentico are a plus) as well as MS Office
• Ability to perform duties with accuracy and a strong degree of urgency
• Ability to multi-task and respond to rapid change

Preferred Skills:

• Experience with additional content creating tools
• Knowledge of the IT industry or related fields

ASSUMPTION: While a degree in Marketing is preferred, relevant experience and strong writing skills are more important for this role.

💰 Compensation & Benefits

Salary Range: The average salary for a Content Writer in Sofia, Bulgaria, is around BGN 2,500-3,500 per month (€1,350-1,900). This role may fall within this range based on experience and performance.

Benefits:

• Competitive salary & Bonus system
• Additional health insurance & life insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Company discounts, that are actually usable
• Language courses
• Free access to LinkedIn Learning Platform
• Many trainings and academies, including opportunity for ACCA certification
• Great career growth and development opportunities
• Recognition awards

Working Hours: Full-time (40 hours per week) with a hybrid work arrangement (2-3 days on-site per week)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Ingram Micro is a leading technology company for the global information technology ecosystem, focusing on IT services and IT consulting.

Company Size: Ingram Micro has over 10,000 employees worldwide, providing a large and diverse work environment.

Founded: Ingram Micro was founded in 1979 and has since grown into a global leader in technology distribution and supply chain services.

Company Description:

• Ingram Micro plays a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.
• The company offers a comprehensive business-to-consumer-like experience through its AI-powered digital platform, Ingram Micro Xvantage™.
• Ingram Micro provides a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support.

Company Specialties:

• Technology Solutions
• Supply-Chain Services
• Advance Logistics
• Mobility
• eCommerce
• Fulfillment
• Cloud Solutions
• Reverse Logistics
• Asset Disposition
• Physical Security
• Point-of-Sales Data Capture
• and Marketing

Company Website: http://www.ingrammicro.com

ASSUMPTION: Ingram Micro's extensive global presence and diverse service offerings provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is suitable for early-career content writers or those looking to gain experience in the IT industry.

Reporting Structure: The Content Writer will report to the Content Manager or a similar role within the organization.

Work Arrangement: This role follows a hybrid work arrangement, with 2-3 days on-site per week.

Growth Opportunities:

• Progression to Senior Content Writer or similar roles within the content team
• Expansion into related fields, such as technical writing or content strategy
• Opportunities to work on high-impact projects and collaborate with cross-functional teams

ASSUMPTION: The hybrid work arrangement offers a balance between collaboration and remote work, fostering a flexible and productive work environment.

🌍 Location & Work Environment

Office Type: Ingram Micro's Sofia office is a modern, collaborative workspace designed to foster innovation and productivity.

Office Location(s): 3351 Michelson Drive, Suite 100, Irvine, CA 92612, US (Global Headquarters); Heisenbergbogen 3, Dornach, Bayern 85609, DE (European Headquarters); and other locations worldwide

Geographic Context:

• Sofia, Bulgaria, offers a low cost of living, a vibrant culture, and a growing tech industry.
• The city is home to numerous multinational corporations and startups, providing ample networking opportunities.
• Sofia's central location in Europe makes it an ideal hub for international travel and collaboration.

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 5:00 PM, with a one-hour lunch break. The hybrid work arrangement allows for some flexibility in working hours.

ASSUMPTION: The modern office space and flexible work arrangement contribute to a positive and productive work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical assessment or writing test
• In-person or video interview with the hiring manager and/or team members
• Final decision and job offer

Key Assessment Areas:

• Writing skills and ability to create engaging content
• Fluency in English and understanding of the IT industry
• Cultural fit and alignment with Ingram Micro's values
• Problem-solving skills and ability to work effectively with cross-functional teams

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Include specific examples of your writing skills and any relevant projects or achievements
• Prepare for the technical assessment or writing test by reviewing the job description and researching Ingram Micro's products and services
• Demonstrate your enthusiasm for the role and the company during the interview

ATS Keywords: Content Writer, English, Knowledge Base Articles, Training Materials, Content Creation, Collaboration, MS Office, Content Creating Tools

ASSUMPTION: The interview process is designed to assess the candidate's skills, cultural fit, and potential for growth within the organization.

🛠️ Tools & Technologies

• Zendesk
• Kentico
• MS Office (Word, Excel, PowerPoint)
• Additional content creating tools (as needed)

ASSUMPTION: The required tools and technologies are industry-standard and easily accessible for most candidates.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Integrity
• Teamwork
• Accountability
• Innovation

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and focused on continuous improvement

Self-Assessment Questions:

• Do you thrive in a collaborative, team-based environment?
• Are you comfortable working with diverse teams and stakeholders?
• Do you have a strong sense of accountability and a commitment to delivering high-quality work?

ASSUMPTION: Ingram Micro values a strong work ethic, collaboration, and a customer-focused mindset.

⚠️ Potential Challenges

• Meeting tight deadlines and maintaining high-quality standards in a fast-paced environment
• Adapting to changes in content priorities and release notes
• Collaborating effectively with cross-functional teams and stakeholders
• Navigating a large, global organization with a diverse range of products and services

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Compared to other content writer roles, this position offers a unique opportunity to work in the IT industry and gain exposure to a wide range of products and services
• Ingram Micro's global presence and diverse service offerings provide ample opportunities for career growth and development
• This role may require more frequent collaboration with cross-functional teams than other content writer positions

ASSUMPTION: This role offers a unique blend of creative and administrative tasks, as well as the opportunity to work in a dynamic and growing industry.

📝 Sample Projects

• Creating a series of knowledge base articles on a new product launch
• Developing training materials for a major software update
• Updating existing content based on changes in product features or release notes

ASSUMPTION: These sample projects demonstrate the range of tasks and responsibilities associated with this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical content creation process and workflow for this role?
• How does this role collaborate with other teams and departments within the organization?
• What opportunities are available for professional development and growth within the content team and the company as a whole?
• How does Ingram Micro support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: These interview questions are designed to provide insight into the day-to-day responsibilities, work environment, and growth opportunities associated with this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for the technical assessment or writing test by reviewing the job description and researching Ingram Micro's products and services
• Demonstrate your enthusiasm for the role and the company during the interview
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.