📌 Core Information
🔹 Job Title: Contract Manager Major Account
🔹 Company: Securitas
🔹 Location: Ghlin, Hainaut, Belgium
🔹 Job Type: Full-Time
🔹 Category: Security and Investigations
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing operational, administrative, commercial, HR, and financial processes for a major account
- Supervising a budget of €7.5 to €15 million and optimizing financial performance
- Ensuring quality client relationships and managing contract renewals and pricing adjustments
- Leading a team of 150 agents with plans to upscale to additional sites
- Collaborating with partners and maintaining strong relationships with clients and stakeholders
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to manage multiple aspects of a large account simultaneously.
📋 Key Responsibilities
✅ Coordinate and control operational, administrative, commercial, HR, and financial processes within the department
✅ Supervise a budget of €7.5 to €15 million and optimize financial performance
✅ Manage the P&L and ensure the achievement of financial objectives
✅ Maintain quality client relationships, manage contract renewals, and adjust pricing
✅ Ensure compliance with regulatory obligations, plan operations, and optimize costs
✅ Supervise staff planning, anticipate recruitment needs, and foster talent development and retention
✅ Maintain strong relationships with partners and stakeholders, including social partners and union representatives
✅ Ensure the quality of services and supervise invoicing and service follow-up
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills to manage multiple responsibilities effectively.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Management, or a related discipline)
Experience: 2 to 3 years of experience in managing large teams, with experience in the security sector being an asset
Required Skills:
- Leadership and team management
- Client orientation and strong interpersonal skills
- Financial and operational analysis
- Autonomy and initiative
- Organization and priority management
- Fluency in English
Preferred Skills:
- Experience in the security sector
- Bilingual or multilingual skills
ASSUMPTION: Candidates with experience in the security sector and additional language skills may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: €45,000 to €60,000 per year, depending on experience and qualifications
Benefits:
- Company car with fuel card
- Cafeteria plan for personalized benefits
- Performance-based bonus system
- Meal vouchers and hospitalization insurance
Working Hours: Full-time position with standard office hours (Monday to Friday, 9:00 AM to 5:00 PM)
ASSUMPTION: The salary range is estimated based on market data for similar roles in the security industry in Belgium.
📌 Applicant Insights
🔍 Company Context
Industry: Securitas is a world-leading safety and security solutions partner, operating in the security and investigations industry.
Company Size: Securitas is a large organization with over 10,000 employees worldwide, providing a structured and established work environment.
Founded: Securitas was founded in 1934 and has since grown into a global leader in its industry.
Company Description:
- Securitas offers a wide range of security services, including guarding, monitoring, and technology solutions
- The company prioritizes integrity, customer focus, and vigilance as its core values
- Securitas is committed to diversity and encourages applicants from all backgrounds to apply
Company Specialties:
- Guard services
- Monitoring and alarm services
- Electronic security and fire safety
- Security consulting and risk management
Company Website: www.securitas.com
ASSUMPTION: Securitas' extensive experience and global presence provide a stable and secure work environment for employees.
📊 Role Analysis
Career Level: This role is a mid-level management position, offering opportunities for growth and development within the organization.
Reporting Structure: The Contract Manager Major Account reports directly to the Regional Director or a similar role.
Work Arrangement: This is an on-site position, with the possibility of occasional remote work for specific tasks or meetings.
Growth Opportunities:
- Progression to senior management roles within the company
- Expanding responsibilities as the company grows and takes on new clients
- Developing expertise in specific areas of the security industry
ASSUMPTION: Securitas' large client base and diverse service offerings provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: The office is a modern, professional environment with a collaborative and team-oriented culture.
Office Location(s): Ghlin, Hainaut, Belgium
Geographic Context:
- The office is located in the Ghlin region of Hainaut, Belgium, offering a mix of urban and rural surroundings
- The area is easily accessible by car and public transportation
- Ghlin is a bilingual region, with both French and Dutch spoken
Work Schedule: Standard office hours, Monday to Friday, with occasional flexibility for specific tasks or meetings
ASSUMPTION: The office location in Ghlin offers a convenient and accessible work environment for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager and/or team members
- Background check and reference verification
Key Assessment Areas:
- Leadership and team management skills
- Client relationship management
- Financial and operational analysis
- Problem-solving and decision-making abilities
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the security industry and Securitas' services
- Prepare examples of your leadership and management experiences to discuss during the interview
ATS Keywords: Contract Management, Major Account, Security Industry, Leadership, Team Management, Client Relationship, Financial Analysis, Operational Planning
ASSUMPTION: Securitas uses an Applicant Tracking System (ATS) to filter and manage job applications, so including relevant keywords in your resume can improve your chances of being selected for an interview.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software
- Enterprise Resource Planning (ERP) software
- Project management tools (e.g., Asana, Trello, or Microsoft Project)
ASSUMPTION: The specific tools and technologies used may vary depending on the department and the company's ongoing digital transformation initiatives.
👔 Cultural Fit Considerations
Company Values:
- Integrity: Upholding ethical standards and acting with honesty and transparency
- Customer focus: Prioritizing client needs and delivering exceptional service
- Vigilance: Maintaining a strong sense of awareness and responsibility for the safety and security of clients and their assets
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving objectives
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you share Securitas' core values, and how have you demonstrated them in your previous roles?
- How do you approach building and maintaining strong client relationships in a dynamic and competitive environment?
- Can you provide an example of a time when you had to adapt to significant changes in your work environment, and how did you succeed?
ASSUMPTION: Securitas places a strong emphasis on cultural fit and seeks candidates who align with its core values and work style.
⚠️ Potential Challenges
- Managing a large team and ensuring consistent performance across multiple sites
- Navigating the complexities of the security industry and adapting to regulatory changes
- Balancing the demands of client relationships, operational management, and financial performance
- Working in a bilingual region and communicating effectively with a diverse team and client base
ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a strategic approach to management.
📈 Similar Roles Comparison
- This role differs from other contract management positions in its focus on major accounts and the breadth of responsibilities, including operational, commercial, HR, and financial management
- Securitas' global presence and extensive service offerings provide unique opportunities for career growth and development
- Career paths within Securitas may include progression to senior management roles, specializing in specific areas of the security industry, or taking on additional responsibilities as the company grows
ASSUMPTION: Candidates should consider their long-term career goals and how this role can contribute to their professional development when comparing it to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a strategic plan to optimize financial performance for a major account
- Negotiating contract renewals and pricing adjustments with key clients to ensure long-term relationships and profitability
- Leading a team through a significant operational change, such as the expansion to new sites or the implementation of new technologies
ASSUMPTION: These sample projects illustrate the strategic and operational aspects of the role and the impact that successful management can have on the company's success.
❓ Key Questions to Ask During Interview
- How does Securitas support the professional development and growth of its employees in this role?
- What are the key priorities for this role in the first 90 days, and how can I contribute to achieving them?
- How does Securitas foster a culture of collaboration and teamwork, and what opportunities are there for cross-functional collaboration in this role?
- What are the most significant challenges facing the security industry today, and how can this role contribute to addressing them?
- How does Securitas measure the success of this role, and what key performance indicators (KPIs) will I be expected to track and report on?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and your commitment to contributing to Securitas' success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your leadership and management experiences to discuss during the interview
- If selected for an interview, be prepared to discuss your approach to contract management, client relationship building, and operational planning
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
