📌 Core Information
🔹 Job Title: Conversion Analyst
🔹 Company: Fiserv
🔹 Location: Lincoln, Nebraska
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: May 22, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing multiple projects and deadlines within agreed parameters and timelines.
- Providing analysis, consultation, and initial support to clients during new installations.
- Creating and utilizing documented procedures and tools for installations and upgrades.
- Collaborating with a dynamic team to expand knowledge and manage various projects across multiple departments.
ASSUMPTION: This role requires strong organizational skills, adaptability, and excellent communication to manage multiple projects and client interactions effectively.
📋 Key Responsibilities
✅ Install and train clients on core deposit or loan application modules, products, and services.
✅ Develop consistent project plans and executions in collaboration with your manager and team.
✅ Lead and/or participate in client status meetings, coordinating all phases of implementations.
✅ Monitor project progress, manage escalations, and create action plans to finalize within agreed project dates, maintaining regular communication with your manager.
✅ Create and utilize documented procedures and tools for installations and upgrades to ensure efficiency and effectiveness.
ASSUMPTION: The role involves frequent client interaction, requiring strong communication and interpersonal skills to manage client expectations and ensure project success.
🎯 Required Qualifications
Education: Bachelor's degree in accounting, finance, or a related technical field, and/or equivalent military experience.
Experience: 2+ years of experience in client-facing roles with organizational leaders and 2+ years of experience in project management and execution.
Required Skills:
- Proven organizational and time management skills.
- Proficiency in written and verbal communication.
- Strategic and tactical thinking abilities.
- Experience with Excel, PowerPoint, and a technical aptitude for learning new applications quickly.
Preferred Skills:
- 2+ years of experience with Premier System or other Fiserv core knowledge.
- 2+ years of experience in conversions or implementations within the loans or deposits sector.
- Working knowledge of programming and coding.
ASSUMPTION: While not explicitly stated, familiarity with Fiserv's core products and services would be beneficial for this role but is not strictly required.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for similar roles in Nebraska)
Benefits:
- Paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates.
- Free counseling through the Employee Assistance Program (EAP).
- Competitive salaries, the Fiserv 401(k) Savings Plan, and the Employee Stock Purchase Plan.
- Medical, dental, vision, life, and disability insurance options.
- Training, development, certification, and internal mobility opportunities.
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the location. Actual compensation may vary based on experience and other factors.
📌 Applicant Insights
🔍 Company Context
Industry: Fiserv operates in the IT Services and IT Consulting industry, focusing on financial services, payments, risk and compliance, and other related areas.
Company Size: Fiserv is a large organization with over 10,000 employees globally, providing ample opportunities for collaboration and growth.
Founded: Fiserv was founded in 1984 and has since grown to become a global leader in financial technology.
Company Description:
- Fiserv is a global technology leader committed to delivering innovative and transformative financial services experiences for clients in more than 100 countries.
- The company offers a wide range of financial services, including payments, risk and compliance, mobile banking, online banking, core banking, and lending solutions.
- Fiserv is known for its commitment to innovation, collaboration, and employee development.
Company Specialties:
- Financial Services
- Payments
- Risk and Compliance
- Mobile Banking
- Online Banking
- Core Banking
- Customer & Channel Management
- Business Insights & Optimization
- Processing Services
- Lending Solutions
Company Website: http://www.fiserv.com
ASSUMPTION: Fiserv's extensive experience and global presence provide a stable and supportive environment for employees to grow and develop their careers.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals seeking to gain experience in project management, client relations, and financial services.
Reporting Structure: The Conversion Analyst reports directly to their manager within the relevant department, with potential exposure to cross-functional teams and senior leadership.
Work Arrangement: This role is on-site, with the possibility of occasional remote work for specific projects or tasks.
Growth Opportunities:
- Expanding knowledge of Fiserv's core products and services.
- Developing project management and client relations skills.
- Potential internal mobility opportunities within Fiserv's extensive range of services and departments.
ASSUMPTION: The role offers ample opportunities for professional growth and development within Fiserv's diverse and expansive organization.
🌍 Location & Work Environment
Office Type: Fiserv's Lincoln, Nebraska office is a professional and collaborative environment, with opportunities for both individual and team work.
Office Location(s): 600 N Vel R Phillips Ave, Milwaukee, Wisconsin 53203, US (headquarters); L Block Road, Gurgaon, Haryana 122008, IN; Inorbit Mall Road, Hyderabad, TS 500081, IN; 14090 Southwest Fwy, Sugar Land, TX 77478, US; 13100 N Promenade Blvd, Stafford, TX 77477, US; Anna Salai, Chennai, Tamil Nadu 600018, IN
Geographic Context:
- Lincoln, Nebraska, is a mid-sized city with a cost of living lower than the national average, offering a high quality of life with affordable housing and a strong sense of community.
- The city is home to several universities and colleges, providing ample opportunities for professional development and networking.
- Lincoln has a diverse range of cultural attractions, including museums, theaters, and music venues, as well as numerous parks and recreational facilities.
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The Lincoln, Nebraska office provides a supportive and collaborative work environment, with ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening.
- Phone or video screening to assess communication skills and cultural fit.
- In-person or virtual interview with the hiring manager and/or team members to discuss the role, responsibilities, and qualifications.
- Background check and reference verification for selected candidates.
Key Assessment Areas:
- Project management skills and experience.
- Client relations and communication skills.
- Problem-solving abilities and adaptability.
- Technical aptitude and willingness to learn new applications.
Application Tips:
- Highlight relevant project management and client relations experience in your resume.
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role and company.
- Prepare for behavioral interview questions that focus on problem-solving, communication, and teamwork.
ATS Keywords: Conversion, Analyst, Project Management, Client Relations, Financial Services, Fiserv, Premier System, Loans, Deposits, Installations, Upgrades, Documentation
ASSUMPTION: Fiserv's application process is designed to assess candidates' skills, experiences, and cultural fit, with a focus on project management, client relations, and technical aptitude.
🛠️ Tools & Technologies
- Excel
- PowerPoint
- Fiserv's core products and services (Premier System, etc.)
- Project management tools (specific tools not mentioned in the job description)
ASSUMPTION: While not explicitly stated, familiarity with project management tools and Fiserv's core products and services would be beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Integrity
- Responsibility
- Excellence
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to changing project needs
- Results-driven and focused on client success
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented environment?
- Are you adaptable and responsive to changing project needs and priorities?
- Are you results-driven and focused on client success?
ASSUMPTION: Fiserv values candidates who are innovative, collaborative, and committed to delivering excellence in their roles.
⚠️ Potential Challenges
- Managing multiple projects and deadlines effectively may require strong organizational and time management skills.
- Frequent client interaction may necessitate excellent communication and interpersonal skills.
- Occasional remote work may require self-motivation and discipline to maintain productivity outside of the office environment.
- Familiarizing oneself with Fiserv's extensive range of products and services may present a learning curve for new employees.
ASSUMPTION: These challenges can be overcome with strong organizational skills, excellent communication, and a commitment to learning and development.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on managing multiple projects and client relations within the financial services industry.
- Industry-specific context: The role requires knowledge of Fiserv's core products and services, as well as an understanding of the financial services industry.
- Career path comparison: This role offers opportunities for professional growth and development within Fiserv's extensive range of services and departments.
ASSUMPTION: This role provides a unique blend of project management, client relations, and financial services experience, setting it apart from related positions.
📝 Sample Projects
- Managing the installation and training of a new core deposit product for a major financial institution.
- Leading a team to upgrade an existing loan application module for a regional bank, ensuring minimal disruption to operations.
- Collaborating with cross-functional teams to develop and implement a new client onboarding process for a credit union.
ASSUMPTION: These sample projects illustrate the diverse and collaborative nature of the Conversion Analyst role at Fiserv.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of managing multiple projects and client relations in this role?
- How does Fiserv support the professional development and growth of its employees?
- What is the typical career path for a Conversion Analyst at Fiserv?
- How does Fiserv ensure the security and integrity of its clients' data and systems?
- What is the company's approach to work-life balance, and how is it supported in this role?
ASSUMPTION: These interview questions help candidates better understand the role, the company, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role and company.
- Prepare for behavioral interview questions that focus on problem-solving, communication, and teamwork.
- If selected, be prepared to provide references and complete a background check.
- Follow up with the hiring manager one week after submitting your application to confirm receipt and inquire about next steps.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
