A

Conversion Specialist & Support

AlphaSense
Full-time
Remote
Worldwide
πŸ§ͺ Conversion Rate Optimization (CRO)

πŸ“Œ Core Information

πŸ”Ή Job Title: Conversion Specialist & Support

πŸ”Ή Company: AlphaSense

πŸ”Ή Location: Remote - United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: May 5, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Onboarding and ramping new hires for the Product Specialist team globally
  • Designing and delivering onboarding programs to accelerate ramp time and improve sales performance
  • Collaborating with stakeholders to identify knowledge gaps and optimize enablement strategies
  • Providing personalized coaching to new hires during their ramp period
  • Continuously refining and enhancing training materials and programs

ASSUMPTION: This role requires strong communication skills, a collaborative mindset, and a data-driven approach to enablement. It is ideal for someone who is passionate about helping others succeed and thrives in a dynamic, cross-functional environment.

πŸ“‹ Key Responsibilities

βœ… Lead the onboarding process for new hires, ensuring they are set up for success and equipped to meet their sales targets

βœ… Own the creation, maintenance, and execution of onboarding programs and training curricula for new hires

βœ… Partner with key stakeholders to conduct a thorough needs analysis, identifying the best onboarding and training solutions for new hires

βœ… Collaborate with Revenue Operations to analyze productivity data, adjusting future enablement strategies to improve ramp time and performance

βœ… Provide personalized coaching to new hires during their ramp period, offering support and guidance that accelerates their path to full productivity

βœ… Develop actionable, hands-on training programs that simplify complex business concepts and enhance overall sales effectiveness

βœ… Continuously refine enablement materials and strategies, focusing on increasing adoption and product knowledge across the team

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and data analysis. It requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)

Experience: 2-5 years of experience in sales enablement, sales training, or a related role

Required Skills:

  • Excellent communication and presentation skills
  • Proven ability to design and deliver effective training programs
  • Strong data analysis skills and experience with productivity metrics
  • Familiarity with sales enablement tools and platforms
  • Ability to build and maintain strong relationships with stakeholders
  • Proven ability to work independently and manage multiple priorities

Preferred Skills:

  • Experience with AlphaSense's products or similar market intelligence platforms
  • Fluency in additional languages
  • Experience in a high-growth, fast-paced environment

ASSUMPTION: Candidates with experience in sales, customer success, or a related field may also be well-suited for this role. Familiarity with the market intelligence industry is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: $90,000 - $110,000 USD (Estimated, based on industry standards for similar roles and experience levels)

Benefits:

  • Performance-Based Bonus
  • Equity
  • Generous Benefits Program

Working Hours: Full-time, with flexible hours and a remote-friendly work environment

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills. Final offer amounts are determined by multiple factors and may differ from the estimated range.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: AlphaSense operates in the market intelligence and software development industries, serving sophisticated clients worldwide.

Company Size: AlphaSense has 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and collaboration.

Founded: AlphaSense was founded in 2011 and has since grown to become a leading provider of AI-driven market intelligence solutions.

Company Description:

  • AlphaSense is a global leader in AI-driven market intelligence, empowering professionals to make smarter decisions through trusted insights.
  • The company offers a comprehensive universe of public and private content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
  • AlphaSense is trusted by over 4,000 enterprise customers, including a majority of the S&P 500, and has offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

Company Specialties:

  • Semantic search
  • Investment research
  • Company research
  • Competitive intelligence
  • Market intelligence
  • Sentiment analysis
  • Equity research
  • Market research
  • Corporate strategy

Company Website: www.alpha-sense.com

ASSUMPTION: AlphaSense's large customer base and global presence indicate a stable, well-established company with significant growth potential.

πŸ“Š Role Analysis

Career Level: This role is at the senior associate level, providing opportunities for growth and advancement within the sales enablement function.

Reporting Structure: The Conversion Specialist & Support role reports directly to the Sales Enablement team and works cross-functionally with various stakeholders within the Revenue organization.

Work Arrangement: This role is remote-friendly, with flexible hours and the opportunity to work from home or in one of AlphaSense's global offices.

Growth Opportunities:

  • Progression to a manager or director role within the sales enablement function
  • Expansion into other areas of the Revenue organization, such as sales or customer success
  • Potential to work on strategic projects and initiatives that drive company-wide impact

ASSUMPTION: This role offers a clear path for career progression and provides opportunities to work on high-impact projects that drive business results.

🌍 Location & Work Environment

Office Type: AlphaSense has a hybrid work environment, with both remote and on-site options available for employees.

Office Location(s): AlphaSense has offices in the United States, United Kingdom, Finland, India, Singapore, Canada, and Ireland.

Geographic Context:

  • The United States is AlphaSense's primary market, with a significant customer base and a large employee population.
  • AlphaSense's global presence provides opportunities for international collaboration and exposure to diverse perspectives.
  • The company's remote-friendly work environment allows for greater flexibility and work-life balance.

Work Schedule: Full-time, with flexible hours and the opportunity to work remotely or in one of AlphaSense's global offices.

ASSUMPTION: AlphaSense's global presence and remote-friendly work environment provide unique opportunities for professional growth and personal development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth behavioral and skills-based interview with the sales enablement team
  • Final interview with the sales enablement director or another senior leader
  • Background check and offer extension

Key Assessment Areas:

  • Communication and presentation skills
  • Training program design and delivery
  • Data analysis and productivity metrics
  • Stakeholder management and collaboration
  • Problem-solving and adaptability

Application Tips:

  • Highlight relevant experience and achievements in sales enablement, sales training, or a related field
  • Include examples of successful training programs or initiatives you've led in the past
  • Demonstrate your ability to analyze data and use insights to inform enablement strategies
  • Showcase your ability to work effectively with stakeholders and manage multiple priorities

ATS Keywords: Onboarding, training, coaching, data analysis, public speaking, collaboration, problem-solving, communication, sales performance, product knowledge, employee growth, enablement strategies, curriculum development, needs analysis, motivation, innovation

ASSUMPTION: AlphaSense's interview process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for both the candidate and the organization.

πŸ› οΈ Tools & Technologies

  • Sales enablement tools and platforms (e.g., Showpad, Seismic, Highspot)
  • Data analysis tools (e.g., Excel, Google Analytics)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Video conferencing tools (e.g., Zoom, Google Meet)
  • AlphaSense's proprietary market intelligence platform

ASSUMPTION: Familiarity with sales enablement tools and platforms, as well as data analysis tools, is essential for success in this role. Experience with AlphaSense's proprietary platform is a plus but not required.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Integrity
  • Innovation
  • Collaboration
  • Accountability

Work Style:

  • Dynamic and fast-paced
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and resilient
  • Results-focused and action-oriented

Self-Assessment Questions:

  • How do you ensure that your training programs are tailored to the unique needs and learning styles of your audience?
  • Can you provide an example of a time when you had to adapt your training approach to better meet the needs of your learners?
  • How do you prioritize and manage multiple projects and priorities in a dynamic, fast-paced environment?

ASSUMPTION: AlphaSense values candidates who are passionate about their work, committed to continuous learning, and dedicated to driving results through a customer-centric, data-driven approach.

⚠️ Potential Challenges

  • Managing multiple priorities and stakeholders in a fast-paced, dynamic environment
  • Keeping up with the latest market intelligence trends and tools
  • Adapting to a remote or hybrid work environment, with potential distractions or challenges
  • Balancing the need for standardization with the need for personalized, tailored training experiences

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a customer-centric mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Sales Enablement Manager or Sales Training Specialist, with a focus on onboarding and ramping new hires
  • Unlike other sales enablement roles, this position has a strong emphasis on data analysis and productivity metrics
  • Career progression in this role may lead to a Sales Enablement Manager or Director position, or a transition into sales or customer success

ASSUMPTION: This role offers unique opportunities for growth and development within the sales enablement function and the broader Revenue organization.

πŸ“ Sample Projects

  • Designing and delivering a comprehensive onboarding program for new hires, including both live and self-paced training components
  • Analyzing productivity data to identify trends and opportunities for improvement, and adjusting enablement strategies accordingly
  • Developing a customized coaching plan for new hires, tailored to their unique needs and learning styles

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the typical ramp time for new hires in this role, and what factors contribute to a successful transition?
  • How does the sales enablement team collaborate with other functions within the Revenue organization, such as sales and customer success?
  • What opportunities are there for growth and development within the sales enablement function and the broader Revenue organization?
  • How does AlphaSense support work-life balance for employees, particularly those working remotely?
  • Can you provide an example of a time when the sales enablement team had to adapt its approach to meet the evolving needs of the business?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and provides valuable information about the company and its culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through AlphaSense's careers page
  • Tailor your resume and cover letter to highlight your relevant experience and skills in sales enablement, sales training, or a related field
  • Prepare examples of successful training programs or initiatives you've led in the past, and be ready to discuss them during the interview
  • Familiarize yourself with AlphaSense's products and market intelligence solutions, and be prepared to discuss how your skills and experience align with the company's needs
  • Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.