T

Conversion Strategy Analyst

TaskUs
Full-time
On-site
Tagbilaran City, Bohol, Philippines
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Conversion Strategy Analyst

πŸ”Ή Company: TaskUs

πŸ”Ή Location: Tagbilaran City, Bohol, Philippines (Remote OK)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 9, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Managing lead flow and optimizing processes
  • Developing and maintaining Salesforce reports and dashboards
  • Collaborating with marketing and sales teams to launch targeted campaigns
  • Improving lead conversion rates using AI-driven tools and automation

ASSUMPTION: This role requires a strong analytical mindset and experience in marketing operations to succeed.

πŸ“‹ Key Responsibilities

βœ… Build, maintain, and optimize Salesforce reports and dashboards to track lead lifecycle performance, conversion rates, campaign impact, and sales pipeline health.

βœ… Partner with Marketing and Sales leaders to surface insights that inform go-to-market strategy.

βœ… Own and continuously improve lead flow processes from capture to handoff, ensuring timely follow-up and proper routing.

βœ… Identify and resolve any bottlenecks or inefficiencies in the lead funnel using data insights.

βœ… Develop lead segmentation strategies based on firmographics, behavior, engagement score, and lifecycle stage.

βœ… Create dynamic lists and audiences for personalized outreach and campaign execution.

βœ… Collaborate with marketing and sales to plan and launch campaigns aimed at moving leads through the funnel.

βœ… Optimize AI-driven tools (e.g., chatbots, automated email sequences, lead scoring models) to personalize nurture journeys.

βœ… Translate analytical insights into actionable recommendations for stakeholders.

ASSUMPTION: This role requires a data-driven approach and strong communication skills to effectively collaborate with various teams.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 3-5 years of experience in marketing operations with strong analysis and reporting responsibilities

Required Skills:

  • Advanced proficiency in Salesforce reporting and dashboards
  • Familiarity with lead lifecycle stages, lead scoring models, and marketing-to-sales handoff best practices
  • Solid understanding of campaign measurement and attribution models

Preferred Skills:

  • Experience with marketing automation platforms
  • Fluency in English

ASSUMPTION: Candidates with experience in a similar role and a strong understanding of lead management processes will be most successful in this position.

πŸ’° Compensation & Benefits

Salary Range: PHP 45,000 - 60,000 per month (Estimated based on market research and company size)

Benefits:

  • Competitive industry salaries
  • Comprehensive benefits packages
  • Wellness programs
  • Diversity initiatives

Working Hours: Full-time (40 hours/week) with flexible work arrangements

ASSUMPTION: The salary range is estimated based on market research and the company's size. Actual compensation may vary.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: TaskUs operates in the outsourcing and offshoring consulting industry, focusing on digital customer experience, trust and safety, and AI services.

Company Size: TaskUs has over 10,000 employees globally, providing a large and diverse work environment.

Founded: TaskUs was founded in 2008 and has since grown to serve clients in various fast-growing sectors.

Company Description:

  • TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
  • The company helps its clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.
  • TaskUs has a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

Company Specialties:

  • Omni-channel customer support
  • Customer acquisition
  • Back office
  • Customer retention
  • Offshoring
  • Technical support
  • Data services
  • Content moderation
  • Lead generation
  • Photo retouching

Company Website: https://www.taskus.com/

ASSUMPTION: TaskUs' extensive experience and global presence provide a stable and innovative work environment for employees.

πŸ“Š Role Analysis

Career Level: This role is suitable for an early to mid-career professional with 2-5 years of experience in marketing operations.

Reporting Structure: The Conversion Strategy Analyst will report directly to the Marketing Operations Manager and collaborate with various marketing and sales teams.

Work Arrangement: This role offers flexible work arrangements, including remote work.

Growth Opportunities:

  • Advancement to senior roles within marketing operations or related fields
  • Expansion of responsibilities based on performance and company growth
  • Cross-functional collaboration and learning opportunities within TaskUs' diverse service offerings

ASSUMPTION: TaskUs' large employee base and diverse service offerings provide ample opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: TaskUs has multiple office locations in the Philippines, with this role being based in Tagbilaran City, Bohol, with remote work options.

Office Location(s): Tagbilaran City, Bohol, Philippines

Geographic Context:

  • Tagbilaran City is the capital of Bohol province, located in the Central Visayas region of the Philippines.
  • The city offers a tropical climate, with temperatures ranging from 21Β°C to 32Β°C (70Β°F to 90Β°F) throughout the year.
  • Tagbilaran City is known for its historical sites, natural attractions, and friendly locals.

Work Schedule: Full-time (40 hours/week) with flexible work arrangements, including remote work options

ASSUMPTION: The remote work option allows for greater flexibility and work-life balance, while the office location provides a vibrant and culturally rich work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • Technical assessment or case study
  • Final interview with the hiring manager

Key Assessment Areas:

  • Data analysis and interpretation skills
  • Salesforce proficiency
  • Campaign strategy and execution
  • Lead management and segmentation

Application Tips:

  • Highlight relevant marketing operations experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and company
  • Prepare for behavioral and situational interview questions focusing on problem-solving, collaboration, and adaptability

ATS Keywords: Salesforce, marketing operations, lead management, campaign strategy, data analysis, conversion rates, AI-driven tools

ASSUMPTION: TaskUs' application process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Salesforce
  • Marketing automation platforms (e.g., Marketo, Pardot)
  • AI-driven tools (e.g., chatbots, automated email sequences)
  • Data visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • People First
  • Innovation
  • Integrity
  • Accountability
  • Collaboration

Work Style:

  • Data-driven and analytical
  • Collaborative and communicative
  • Adaptable and proactive
  • Results-oriented and detail-focused

Self-Assessment Questions:

  • Do you thrive in a fast-paced, data-driven environment?
  • Are you comfortable collaborating with various teams and stakeholders?
  • Do you possess strong problem-solving skills and a proactive approach to work?

ASSUMPTION: TaskUs values a strong cultural fit, with employees who embody their core values and work style.

⚠️ Potential Challenges

  • Managing a high volume of leads and ensuring timely follow-up
  • Identifying and addressing bottlenecks in the lead funnel
  • Keeping up with the latest marketing trends and technologies
  • Balancing multiple priorities and stakeholders' needs

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a data-driven approach.

πŸ“ˆ Similar Roles Comparison

  • This role focuses more on lead management and conversion strategy than traditional marketing roles
  • TaskUs' global presence and diverse service offerings provide unique opportunities for career growth and development
  • Compared to other marketing operations roles, this position places a stronger emphasis on AI-driven tools and automation

ASSUMPTION: Understanding the unique aspects of this role and TaskUs' offerings can help applicants determine if this position is the right fit for their career goals.

πŸ“ Sample Projects

  • Developing and implementing a lead scoring model to improve lead quality and conversion rates
  • Optimizing lead handoff processes between marketing and sales teams to reduce lead response time
  • Creating dynamic lead segments and targeted campaigns to improve engagement and conversion

ASSUMPTION: These sample projects demonstrate the data-driven and strategic nature of the Conversion Strategy Analyst role.

❓ Key Questions to Ask During Interview

  • How does TaskUs support the professional development of its employees in this role?
  • Can you describe the team structure and dynamics within the marketing operations department?
  • How does TaskUs measure the success of its lead conversion strategies, and what KPIs are most important?
  • What opportunities are there for career growth and advancement within TaskUs?
  • How does TaskUs foster a culture of innovation and continuous learning?

ASSUMPTION: Asking these questions can help applicants better understand the role, team dynamics, and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant marketing operations experience and skills
  • Prepare for the interview by researching TaskUs' offerings and industry trends
  • Follow up with the hiring manager within one week after the interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.