📌 Core Information
🔹 Job Title: Coordinator, Communications
🔹 Company: Holt Renfrew
🔹 Location: 60 Bloor Street W, Toronto, ON, Canada
🔹 Job Type: Full-Time
🔹 Category: Retail, Communications
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creating compelling editorial content for internal and external audiences
- Amplifying the Holts’ brand through storytelling and connecting employees to company strategy
- Assisting in developing and implementing communications strategies
- Coordinating internal events and handling administrative tasks
ASSUMPTION: This role requires a strong communicator with a passion for fashion and luxury retailing, who can adapt to changing priorities and thrive in a fast-paced environment.
📋 Key Responsibilities
✅ Write, edit, and create content for various communications channels, including newsletters, digital screens, town halls, leadership key messaging, and more
✅ Create and distribute the weekly employee newsletter and boost readership
✅ Intake, prioritize, edit, and offer solutions for communication requests from internal teams
✅ Assist in developing and implementing communications strategies and tactics
✅ Monitor the company’s online presence and reputation
✅ Research opportunities to amplify the brand and stay up-to-date on industry trends
✅ Help coordinate internal events, including logistics, materials, and key messages
✅ Identify and recommend opportunities for process improvement
✅ Handle administrative tasks, such as invoice reconciliation, expense reports, and budget tracking
✅ Support and adhere to communication brand standards and guidelines
✅ Work with French translation to ensure timely publishing in both official languages
✅ Other duties and projects as assigned
ASSUMPTION: The role may require working on multiple projects simultaneously and meeting tight deadlines.
🎯 Required Qualifications
Education: Post-secondary degree in corporate communications, English, journalism, or equivalent work experience
Experience: 2-3 years of post-university work experience
Required Skills:
- Confident and effective written and verbal communication skills
- Demonstrated leadership and influencing skills
- Excellent interpersonal skills and team player
- Keen eyes and ears for people-first storytelling
- Adaptability and comfort with ambiguity and change
- Highly service-oriented with exceptional organizational and follow-up skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred Skills:
- Bilingual (French/English)
- Experience in luxury retail or a related field
ASSUMPTION: Candidates with relevant internship experience may also be considered.
💰 Compensation & Benefits
Salary Range: CAD 55,000 - 65,000 per year (Estimated based on industry standards for a Coordinator role in Toronto)
Benefits:
- Competitive total compensation
- Generous employee discount
- Pension
- Health & dental benefits
- Tuition assistance
- Continuous learning and development
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM, with flexibility as needed
ASSUMPTION: The salary range is an estimate and may vary based on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Retail, specifically luxury fashion and lifestyle
Company Size: 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and learning
Founded: 1837, making Holt Renfrew one of Canada’s oldest and most respected retailers
Company Description:
- Holt Renfrew is Canada’s hub for the world’s best fashion and beauty brands
- Committed to unparalleled retail experiences and personal service
- Dedicated to sustainability and diversity, equity, and inclusion
Company Specialties:
- Luxury Retail
- Lifestyle and Fashion
Company Website: http://www.holtrenfrew.com
ASSUMPTION: Holt Renfrew’s long history and established reputation in the luxury retail sector offer a stable and prestigious work environment.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the communications department and the broader organization
Reporting Structure: The Coordinator, Communications reports directly to the Director, Corporate Affairs and works closely with various internal teams, such as Human Resources, Marketing, IT, and Store Experience
Work Arrangement: On-site, with a focus on collaboration and face-to-face communication with internal stakeholders
Growth Opportunities:
- Progression to a Senior Coordinator or Manager role within the communications department
- Expansion into other areas of the business, such as marketing, public relations, or event planning
- Development of leadership and management skills through mentorship and training programs
ASSUMPTION: Holt Renfrew’s large size and diverse offerings provide numerous opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Upscale, modern retail environment with a focus on customer experience and employee engagement
Office Location(s): 60 Bloor Street W, Toronto, ON, Canada
Geographic Context:
- Located in the heart of Toronto’s upscale Yorkville neighborhood
- Close to public transportation, shopping, dining, and entertainment options
- Surrounded by other luxury retailers and high-end boutiques
Work Schedule: Full-time, with flexibility to work additional hours as needed to support events or projects
ASSUMPTION: The work environment is fast-paced, dynamic, and focused on delivering exceptional customer experiences.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the HR department
- In-person or virtual interview with the hiring manager and/or team members
- Final interview with the Director, Corporate Affairs
- Job offer and onboarding
Key Assessment Areas:
- Communication skills, both written and verbal
- Storytelling abilities and creativity
- Adaptability and problem-solving skills
- Cultural fit and alignment with Holt Renfrew’s values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Provide specific examples of your communication skills and storytelling abilities
- Demonstrate your passion for fashion and luxury retailing
- Showcase your adaptability and comfort with ambiguity and change
ATS Keywords: Editorial content creation, communications, storytelling, luxury retail, event coordination, administrative tasks, Microsoft Office Suite, team player, adaptability, service orientation
ASSUMPTION: The application process may take several weeks, depending on the volume of applicants and the hiring team’s availability.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Content management systems (CMS) for publishing and distributing communications
- Project management tools for tracking tasks and deadlines
- Design and graphics software for creating visually appealing content (e.g., Adobe Creative Suite)
ASSUMPTION: The specific tools and technologies used may vary depending on the department and the project.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Inclusive
- Innovative
- Sustainable
Work Style:
- Fast-paced and dynamic
- Focused on delivering exceptional customer experiences
- Collaborative and team-oriented
- Adaptable and flexible
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you passionate about fashion and luxury retailing?
- Do you possess strong communication skills and the ability to tell engaging stories?
- Are you adaptable and comfortable with ambiguity and change?
- Do you align with Holt Renfrew’s company values and culture?
ASSUMPTION: Candidates who demonstrate a strong cultural fit and a genuine passion for the role and the company will be most successful in this position.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working in a fast-paced, dynamic environment with changing priorities
- Adapting to a large, established organization with a rich history and strong brand
- Balancing the needs and expectations of various internal stakeholders
ASSUMPTION: These challenges can be overcome by strong communication, organization, and adaptability skills.
📈 Similar Roles Comparison
- Compared to other Coordinator roles, this position offers a unique opportunity to work in the luxury retail sector and contribute to a prestigious brand’s communications efforts
- Industry-specific context: The luxury retail sector is competitive and fast-paced, with a strong focus on customer experience and brand image
- Career path comparison: This role can serve as a stepping stone to more senior communications positions within the company or other luxury retail organizations
ASSUMPTION: Candidates should research other Coordinator roles and the luxury retail industry to better understand the unique aspects of this position.
📝 Sample Projects
- Creating and distributing a weekly employee newsletter with a high readership rate
- Developing and implementing a communications strategy for a major company initiative or event
- Writing and editing key messaging for leadership and other internal stakeholders
- Coordinating an internal event, such as a town hall or leadership meeting, including logistics, materials, and key messages
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the importance of strong communication and organizational skills in this role.
❓ Key Questions to Ask During Interview
- What are the most significant challenges facing the communications department currently, and how can this role help address them?
- How does this role fit into the broader communications strategy for the company?
- What opportunities are there for growth and development within the communications department and the broader organization?
- How does Holt Renfrew support work-life balance for its employees?
- What is the company’s approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and the company and helps you better understand the work environment and cultural fit.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your communication skills and storytelling abilities
- Demonstrate your passion for fashion and luxury retailing
- Follow up with the hiring manager or HR department one week after submitting your application to confirm receipt and express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
