π Core Information
πΉ Job Title: Coordinator Marketing Encore
πΉ Company: Marriott Vacations Worldwide
πΉ Location: Marriott's MountainSide, Park City, UT
πΉ Job Type: Full-time
πΉ Category: Hospitality - Marketing
πΉ Date Posted: April 11, 2025
πΉ Experience Level: Entry-level to 2 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Providing memorable experiences and events for guests
- Assisting in sales presentations and volume production goals
- Delivering exceptional customer service
- Working in a supportive, friendly, and beautiful work environment
ASSUMPTION: This role is focused on customer engagement and sales, with a primary goal of creating memorable experiences for guests.
π Key Responsibilities
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Engage with guests and potential Owners while providing elevated customer service
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Offer specially priced trial membership packages and communicate benefits effectively
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Exceed budgeted sales presentations and volume production goals
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Welcome and greet guests, anticipate and address their needs
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Interact with colleagues and guests professionally and promptly
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Contribute to team goals and follow company policies and safety procedures
ASSUMPTION: The role requires strong communication skills, active listening, and the ability to work well under pressure in a fast-paced environment.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: 0-2 years of relevant experience
Required Skills:
- Excellent communication skills
- Strong sales skills
- Ability to work in a team environment
- Flexibility to work weekends and holidays
Preferred Skills:
- Previous sales or customer service experience
- Real estate license (may be required depending on state laws)
ASSUMPTION: While a Real Estate license may be required at some locations, it is not specified as a requirement for this particular role.
π° Compensation & Benefits
Salary Range: $28,000 - $35,000 per year (based on industry standards for entry-level marketing coordinator roles in the hospitality industry)
Benefits:
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Competitive pay
- Medical, dental, and vision opportunities
- 401K opportunities
- Travel discounts
- Credit union membership
- Tuition reimbursement
- Professional counseling and family support
- Growth and development opportunities
Working Hours: Full-time, with a flexible schedule including weekends and holidays
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Hospitality, with a focus on vacation ownership and resort management
Company Size: 10,001+ employees, providing a large network of opportunities for growth and development
Founded: 1984, as a subsidiary of Marriott International, focusing on vacation ownership and resort management
Company Description:
- Marriott Vacations Worldwide encompasses a diverse portfolio of businesses and a distinctive family of brands
- Innovation, integrity, and excellence drive the company's mission to deliver unforgettable experiences that make vacation dreams come true
- The company fosters a culture of caring and collaboration, empowering people to live their most fulfilling lives
Company Specialties:
- Hospitality and travel
- Leisure travel and vacation ownership
- Customer service and resort operations
- Sales and marketing
- Corporate, finance, accounting, IT, call center, and CSR functions
Company Website: https://www.marriottvacationsworldwide.com/
ASSUMPTION: Marriott Vacations Worldwide is a well-established company in the hospitality industry, offering a wide range of career opportunities and benefits.
π Role Analysis
Career Level: Entry-level to 2 years of experience, with opportunities for growth and development within the company
Reporting Structure: This role reports directly to the Marketing Manager or similar supervisor
Work Arrangement: On-site, with a flexible schedule including weekends and holidays
Growth Opportunities:
- Advancement to senior marketing roles within the company
- Cross-functional opportunities in other departments, such as sales, operations, or management
- Potential relocation to other Marriott Vacations Worldwide resorts or corporate offices
ASSUMPTION: The Coordinator Marketing Encore role offers a strong foundation for a career in hospitality marketing, with opportunities for growth and development within the company.
π Location & Work Environment
Office Type: Resort property, with a focus on guest-facing interactions
Office Location(s): Marriott's MountainSide, Park City, UT
Geographic Context:
- Park City, UT is a popular ski resort town with a vibrant year-round tourism industry
- The resort is located in the scenic Wasatch Mountains, offering easy access to outdoor recreation
- The area has a high cost of living compared to other parts of the United States
Work Schedule: Full-time, with a flexible schedule including weekends and holidays
ASSUMPTION: The work environment is fast-paced and guest-focused, with a strong emphasis on customer service and sales.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and drug screening (if required)
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and customer service aptitude
- Sales skills and ability to meet sales targets
- Teamwork and collaboration
- Adaptability and flexibility to work a varied schedule
Application Tips:
- Highlight relevant sales, customer service, or hospitality experience in your resume
- Tailor your cover letter to emphasize your enthusiasm for the hospitality industry and customer-focused mindset
- Prepare examples of your sales skills and customer service experiences for the interview
ATS Keywords: Customer service, sales, marketing, hospitality, guest engagement, resort operations, teamwork, flexibility
ASSUMPTION: The application process is typical for the hospitality industry, with a focus on assessing communication skills, sales aptitude, and customer service experience.
π οΈ Tools & Technologies
- Property management system (e.g., Opera, Delphi, or similar)
- Customer relationship management (CRM) software (e.g., Salesforce, Microsoft Dynamics, or similar)
- Sales and marketing automation tools (e.g., Marketo, HubSpot, or similar)
ASSUMPTION: The role may require the use of various software tools and technologies to manage customer interactions, sales, and marketing efforts.
π Cultural Fit Considerations
Company Values:
- Innovation
- Integrity
- Excellence
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and flexible
Self-Assessment Questions:
- Do you have a passion for creating memorable experiences for guests?
- Are you comfortable working in a fast-paced, customer-facing environment?
- Can you thrive in a team setting and contribute to a positive work environment?
ASSUMPTION: Marriott Vacations Worldwide values employees who are passionate about customer service, team-oriented, and adaptable to a varied work schedule.
β οΈ Potential Challenges
- Working weekends and holidays may impact personal or family time
- The role may require standing, bending, twisting, pulling, and stooping for extended periods
- Sales targets may be challenging to meet, requiring strong sales skills and persistence
- The high cost of living in Park City, UT may impact affordability for some candidates
ASSUMPTION: The role presents typical challenges for a customer-facing, sales-focused position in the hospitality industry, with a varied work schedule and sales targets.
π Similar Roles Comparison
- Compared to other marketing coordinator roles, this position has a stronger focus on sales and customer engagement
- In the hospitality industry, this role is similar to a resort marketing coordinator or sales and marketing associate
- Career progression may include roles such as senior marketing coordinator, marketing manager, or resort marketing manager
ASSUMPTION: The Coordinator Marketing Encore role is unique to Marriott Vacations Worldwide, with a focus on sales and customer engagement in a resort setting.
π Sample Projects
- Developing and executing a promotional event to drive trial membership package sales
- Creating targeted marketing campaigns to engage potential Owners and guests
- Analyzing sales performance data to identify trends and opportunities for improvement
ASSUMPTION: Sample projects for this role may include event planning, marketing campaign development, and sales performance analysis.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role contribute to the overall success of the resort and the company?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for employees with varied schedules?
- What are the most challenging aspects of the role, and how can I best prepare for them?
ASSUMPTION: Interview questions should focus on role expectations, company culture, growth opportunities, and work-life balance.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant sales, customer service, or hospitality experience
- Write a cover letter emphasizing your enthusiasm for the hospitality industry and customer-focused mindset
- Prepare examples of your sales skills and customer service experiences for the interview
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.