Coordinator Marketing Linkage - Based in Waikiki + $1,000 Incentive* Potential

📌 Core Information

🔹 Job Title: Coordinator Marketing Linkage - Based in Waikiki + $1,000 Incentive* Potential

🔹 Company: Marriott Vacations Worldwide

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with guests at Marriott hotel properties to promote the Vacation Club Destinations® Program
• Working within a dynamic sales and marketing team
• Leveraging customer service and concierge experience
• Maximizing earnings through uncapped commission

ASSUMPTION: This role requires significant interaction with hotel guests, implying a need for strong interpersonal skills and the ability to work in a high-energy environment. These assumptions are based on the emphasis on guest engagement and promotion activities.

📋 Key Responsibilities

✅ Engage with hotel guests at lobby desk locations to provide elevated customer service.

✅ Schedule sales presentations and manage customer expectations to exceed budgeted sales presentations and volume production goals.

✅ Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

ASSUMPTION: The responsibilities indicate a strong focus on sales and service, suggesting the coordinator's success is measured by guest engagement metrics and sales performance.

🎯 Required Qualifications

Education: Not specified

Experience: Concierge and/or sales experience preferred

Required Skills:

• Bold persuasion skills
• Computer skills
• Excellent phone communication skills and interpersonal skills
• Detail-oriented and financially motivated

Preferred Skills:

• Experience in a similar sales or customer service role
• Ability to work flexible schedules including weekends and holidays

ASSUMPTION: Preferred skills suggest that candidates with prior exposure to sales environments or concierge roles are favored, possibly due to the ability to quickly adapt and thrive in hospitality settings.

💰 Compensation & Benefits

Salary Range: $16.00/hr + Commission + Training Pay

Benefits:

• Hotel and resort discounts
• Immediate 401(k) company match up to 6%
• Uncapped earning potential through wages, monthly incentives, and annual bonuses
• Positive work environment with growth and development opportunities

Working Hours: Full-time, 5 days per week, available between 8am to 8pm, including weekends

ASSUMPTION: Assumes an engaging role with potential for high financial rewards through incentives and commissions, alongside standard base pay. This points to a performance-driven environment.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality

Company Size: 10,001+ employees

Founded: Not Specified

Company Description:

• Known for delivering unforgettable vacation experiences
• Focuses on empowerment and collaboration among employees
• Operates over 100 resorts worldwide

Company Specialties:

• Hospitality
• Vacation Ownership
• Sales and Marketing

Company Website: https://www.marriottvacationsworldwide.com/

ASSUMPTION: This description suggests a large, established organization with diverse opportunities for career growth and international exposure due to its global operations.

📊 Role Analysis

Career Level: Entry-level to early career

Reporting Structure: Likely to report to a Sales or Marketing Manager

Work Arrangement: Fully on-site in a hospitality setting

Growth Opportunities:

• Potential promotion within sales and marketing roles
• Access to development programs and company resources
• Potential for career progression into management positions

ASSUMPTION: The focus on sales achievements and personal development implies opportunities for rapid advancement for high performers.

🌍 Location & Work Environment

Office Type: Hotel-based office at the Waikiki location

Office Location(s): Honolulu, HI

Geographic Context:

• Located in the vibrant tourist area of Waikiki
• Offers a dynamic and culturally rich environment
• Consistent with Marriott's global hospitality presence

Work Schedule: Rotating shifts, including weekends and evenings

ASSUMPTION: The Waikiki setting suggests an exciting, fast-paced environment ideal for those who thrive in high-tourism areas.

💼 Interview & Application Insights

Typical Process:

• Initial phone screening with HR
• In-person interview with hiring manager
• Assessment of customer service and sales skills

Key Assessment Areas:

• Customer service excellence
• Sales proficiency
• Interpersonal and communication skills

Application Tips:

• Highlight relevant hospitality or sales experience
• Showcase achievements in customer satisfaction or sales targets
• Demonstrate eagerness and energy suitable for guest interaction

ATS Keywords: Customer Service, Concierge, Sales, Hospitality, Communication Skills

ASSUMPTION: The application process emphasizes strong interpersonal skills and the ability to thrive in competitive environments, suggesting a focus on culture fit.

🛠️ Tools & Technologies

• CRM software for customer tracking
• Standard office applications (e.g., Microsoft Office Suite)
• Internal Marriott systems for scheduling and reporting

ASSUMPTION: Role likely includes use of hospitality industry-specific software and tools for managing sales and customer relationships.

👔 Cultural Fit Considerations

Company Values:

• Integrity and collaboration
• Customer-centric focus
• Commitment to excellence

Work Style:

• Adaptability to a fast-paced environment
• Comfort with direct guest interactions
• Team-oriented but also able to work independently

Self-Assessment Questions:

• Can you handle high-pressure sales environments?
• Are you comfortable working extended hours, including weekends?
• Do you have a knack for engaging with diverse customers?

ASSUMPTION: The role requires adaptability and strong communication skills, necessary for the dynamic nature of the hospitality industry.

⚠️ Potential Challenges

• Meeting sales targets consistently
• Handling rejections or negative guest feedback
• Managing work-life balance due to non-standard hours
• Adapting to an ever-changing environment with diverse guests

ASSUMPTION: The importance of sales and customer service suggests that perseverance and resilience are critical for overcoming challenges in this role.

📈 Similar Roles Comparison

• Sales roles in other industries may not offer as robust commission structures
• Concierge positions might provide less direct sales involvement
• Customer service roles could lack the level of guest interaction seen in hospitality

ASSUMPTION: Comparison highlights unique opportunities for cross-skilling between customer service and sales provided by this role.

📝 Sample Projects

• Organizing and executing successful sales presentations
• Developing strategies to enhance guest engagement
• Increasing sales presentation sign-ups through innovative marketing techniques

ASSUMPTION: These projects underscore a need for creativity and strategic thinking to drive visitor conversion and engage potential ownership clients.

❓ Key Questions to Ask During Interview

• What are the specific sales goals for this role?
• How does the team support new coordinators?
• What types of training and development programs does Marriott offer?
• Can you describe a typical day for someone in this position?
• How is success measured and rewarded in this role?

ASSUMPTION: Encouraging questions about training and team dynamics highlights the company's investment in personal development and team cohesion.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Email a cover letter and resume to Kristal McLaren at kristal.mclaren@vacationclub.com
• Prepare for a potential phone screening by HR
• Research the Marriott Vacation Club Destinations® Program
• Familiarize yourself with the company values and objectives

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.