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Copywriter

Traveloka
Full-time
On-site
Malaysia
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Copywriter

πŸ”Ή Company: Traveloka

πŸ”Ή Location: Malaysia - Local Office

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Creative & Design

πŸ”Ή Date Posted: 2025-07-15

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and maintaining the quality of brand identity and communication
  • Collaborating with various teams to create engaging copy for campaigns
  • Advocating for humanizing digital products through language
  • Managing campaign tasks and ensuring optimal quality and alignment with the brand's tone of voice

ASSUMPTION: This role requires a strong understanding of online consumer behavior and the ability to persuasively influence through storytelling.

πŸ“‹ Key Responsibilities

βœ… Campaign Task Management: Manage various campaign tasks, ensuring optimal quality and alignment with the brand's tone of voice. Demonstrate strong stakeholder management skills by partnering with internal stakeholders to develop high-quality creative solutions that meet business objectives and goals.

βœ… Creative Development: Contribute ideas during the ideation stage and provide necessary copy for campaign deliverables. Write persuasive, clear, and concise copy that engages consumers and increases click-through rates. Craft creative, compelling, and engaging copy for various channels that align with the Traveloka brand identity and language style. Stay updated with current and new industry trends and incorporate them into content creation to ensure relevancy and freshness. Develop creative strategies for 360 campaigns based on data and insights, contributing to the Big Idea deck for stakeholder presentations. Collaborate with Visual Communication Designers to create engaging stories through various design forms that meet user needs and achieve business goals. Act as a thought partner for the product marketing team, content team, display team, and other channel managers. Work closely with the production team, brand identity team, and external parties to ensure smooth campaign processes. Provide context and stories that can be translated into foreign languages. Improve communicative copy while maintaining consistency across all interfaces and communication channels. Collaborate with copywriters from other countries to set standards and exchange learnings in copywriting.

ASSUMPTION: The role requires a high level of collaboration and stakeholder management, as well as the ability to work independently and manage projects under tight deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in English, Communications, Journalism, Marketing, or a related field.

Experience: 3-5 years of experience in an Agency, e-commerce, or hyper-growth technology companies.

Required Skills:

  • Exceptional written and verbal English language skills to support the Singapore and Australian market
  • Portfolio showcasing work in 360-channel campaigns (In-app, OOH, digital display/ads, long and short format TVC or digital video, etc.)
  • Experience in in-house creative teams and advertising agencies within Singapore with experience in the Australian markets a bonus
  • Demonstrate advanced knowledge and capabilities in in-app copywriting (newsletter, landing page, push notification) and basic knowledge in digital ads (display, paid performance marketing)
  • Familiarity with AI-based and automation-based creative tools (e.g., ChatGPT, MidJourney, Cape, Smartly)
  • Keen understanding of online consumer behavior
  • Critical thinking and ability to persuasively influence through storytelling
  • Sharp-eyed and detail-oriented with an ability to convey ideas and concepts to support creative pitches
  • Self-driven in managing and completing projects under tight deadlines with minimal supervision

Preferred Skills:

  • Experience in the Australian market

ASSUMPTION: While not explicitly stated, proficiency in the local language (Malay) may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Copywriter role in Malaysia with 3-5 years of experience, the estimated salary range is MYR 5,000 - 8,000 per month.

Benefits:

  • Competitive salary package
  • Performance-based bonuses
  • Employee stock ownership plan
  • Health insurance and wellness programs
  • Learning and development opportunities
  • Flexible working hours

Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 6:00 PM). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Traveloka is a leading all-in-one travel platform in Southeast Asia, connecting millions of users globally with trusted, world-class experiences. They operate in Australia, Indonesia, Japan, Malaysia, the Philippines, Singapore, Thailand, and Vietnam.

Company Size: Traveloka has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Traveloka was founded in 2012 and has since grown to become one of the most popular travel apps in the region, with over 140 million app downloads and more than 40 million monthly active users.

Company Description:

  • Traveloka's mission is to revolutionize the travel and lifestyle industry by providing seamless, user-friendly solutions for booking flights, hotels, and experiences
  • The company aims to empower travelers with a comprehensive platform that simplifies trip planning and enhances the overall travel experience
  • Traveloka stands out for its customer-centric approach, leveraging cutting-edge technology to make travel more accessible and enjoyable for everyone

Company Specialties:

  • Internet
  • Financial Services
  • Lifestyle
  • Hospitality
  • E-commerce
  • Travel
  • and Technology

Company Website: http://www.traveloka.com/careers

ASSUMPTION: Traveloka's focus on technology and customer experience makes it an attractive employer for candidates interested in the tech and e-commerce industries.

πŸ“Š Role Analysis

Career Level: This role is suitable for mid-level copywriters with 3-5 years of experience in agency, e-commerce, or hyper-growth technology companies.

Reporting Structure: The Copywriter will report directly to the Creative Lab Manager and collaborate with various teams, including product marketing, content, display, and channel managers.

Work Arrangement: This is an on-site position based in Malaysia - Local Office, with standard office hours and occasional overtime as needed.

Growth Opportunities:

  • Progression to Senior Copywriter or Creative Lead roles
  • Expansion into other markets, such as Australia
  • Development of leadership and management skills through team collaboration and mentoring

ASSUMPTION: Traveloka's rapid growth and expansion present numerous opportunities for career advancement and professional development.

🌍 Location & Work Environment

Office Type: Traveloka's office is located in the Malaysia - Local Office, providing a modern and collaborative work environment.

Office Location(s): 168 Robinson Road, Singapore 068912, Singapore

Geographic Context:

  • Malaysia is a multicultural country with a strong focus on tourism and hospitality
  • The local office is centrally located, offering easy access to public transportation and amenities
  • The office is part of a larger business district, fostering a vibrant and dynamic work environment

Work Schedule: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 6:00 PM). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The office environment at Traveloka is likely to be fast-paced, collaborative, and focused on driving innovation and growth in the travel industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • Creative brief and portfolio review with the Creative Lab Manager
  • Final interview with the Creative Director

Key Assessment Areas:

  • Portfolio quality and relevance to the role
  • Creative thinking and problem-solving skills
  • Understanding of the Traveloka brand and market
  • Communication and interpersonal skills

Application Tips:

  • Tailor your resume and portfolio to highlight relevant experience and skills for this role
  • Prepare a creative brief that demonstrates your understanding of the Traveloka brand and market
  • Be prepared to discuss your portfolio and creative process in detail during the interview
  • Research Traveloka's company culture and values to ensure a strong fit

ATS Keywords: Copywriter, Campaign Management, Creative Development, Stakeholder Management, Brand Identity, Consumer Behavior, Storytelling, AI Tools, Collaboration, Attention to Detail, Project Management, Communication, Critical Thinking, Persuasion

ASSUMPTION: Traveloka's application process is likely to be competitive, with a focus on assessing candidates' creative skills, industry knowledge, and cultural fit.

πŸ› οΈ Tools & Technologies

  • AI-based and automation-based creative tools (e.g., ChatGPT, MidJourney, Cape, Smartly)
  • Project management software (e.g., Asana, Trello)
  • Design and prototyping tools (e.g., Sketch, Figma)
  • Content management systems (e.g., WordPress, Contentful)

ASSUMPTION: Traveloka is likely to use a mix of industry-standard and proprietary tools to support its creative and design processes.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Data-driven
  • Accountable

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Focused on driving innovation and growth
  • Data-informed decision-making

Self-Assessment Questions:

  • Do you have a strong understanding of online consumer behavior and the ability to persuasively influence through storytelling?
  • Are you comfortable working in a fast-paced, collaborative environment with tight deadlines?
  • Do you have a keen eye for detail and the ability to convey ideas and concepts to support creative pitches?

ASSUMPTION: Traveloka's company culture is likely to be fast-paced, innovative, and collaborative, with a strong focus on driving growth and customer satisfaction.

⚠️ Potential Challenges

  • Managing multiple campaign tasks and stakeholders simultaneously
  • Meeting tight deadlines and maintaining high-quality standards
  • Adapting to a fast-paced and dynamic work environment
  • Collaborating effectively with diverse teams and stakeholders

ASSUMPTION: Traveloka's fast-paced and dynamic work environment may present challenges for candidates who prefer a more structured or slower-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Copywriter roles, this position may require more experience in AI-based and automation-based creative tools
  • Traveloka's focus on the Southeast Asian market may present unique cultural and linguistic challenges compared to other regions
  • Career progression in Traveloka may be faster-paced due to the company's rapid growth and expansion

ASSUMPTION: Traveloka's unique focus on the Southeast Asian market and rapid growth present both opportunities and challenges compared to other companies in the industry.

πŸ“ Sample Projects

  • Developing a 360-campaign for a new Traveloka product launch, including in-app, OOH, digital display/ads, and long/short format TVC or digital video content
  • Creating a series of engaging and persuasive push notifications to promote Traveloka's latest promotions and offers
  • Collaborating with the product marketing team to develop a comprehensive brand style guide and tone of voice guidelines for Traveloka's various channels and markets

ASSUMPTION: Traveloka's diverse range of products and services, as well as its focus on the Southeast Asian market, present numerous opportunities for creative and innovative copywriting projects.

❓ Key Questions to Ask During Interview

  • Can you describe the typical workflow and collaboration process between the Creative Lab and other teams, such as product marketing and content?
  • How does Traveloka support the professional development and growth of its copywriters?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Traveloka approach localizing content for different markets and languages?
  • What are the most challenging aspects of working as a Copywriter at Traveloka, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful and well-researched questions during the interview process can help demonstrate your interest in the role and commitment to success at Traveloka.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and portfolio to highlight relevant experience and skills for this role
  • Prepare a creative brief that demonstrates your understanding of the Traveloka brand and market
  • Be prepared to discuss your portfolio and creative process in detail during the interview
  • Research Traveloka's company culture and values to ensure a strong fit
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.