📌 Core Information
🔹 Job Title: Corporate Communications Manager
🔹 Company: Neighborhood Health Plan of Rhode Island
🔹 Location: Smithfield, Rhode Island, United States
🔹 Job Type: Full Time
🔹 Category: Professional / Experienced
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing internal and external communications strategies
- Creating various forms of content for multiple channels
- Managing public relations processes and securing media coverage
- Supporting brand, product, and engagement communications strategies
ASSUMPTION: This role requires a high level of independence and the ability to manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Supports internal business areas with communications counsel, strategy development, and implementation of written and multi-media content
✅ Works with various departments as a business partner to improve internal communications and staff engagement
✅ Creates various forms of content, manages research, and coordinates creative services for both external and internal communications
✅ Plans and implements public relations programs to create and maintain a favorable public image for the company
✅ Participates on crisis communications team to support updating plan documents and implementing response activities
✅ Partners with marketing team to coordinate communications support for local initiatives and new programs
✅ Ensures appropriate internal and external approvals have been received for each communication project
✅ Represents the organization at corporate-sponsored community events
✅ Researches healthcare system practices and attends trainings to remain current on industry trends
ASSUMPTION: This role may require occasional travel and attendance at events outside of regular business hours.
🎯 Required Qualifications
Education: Bachelor's Degree in communications, public relations, advertising, or humanities, or sufficient, relevant work experience in corporate communications field in lieu of a degree
Experience: At least five (5) years' public relations and/or corporate communications experience
Required Skills:
- Writing, editing, and producing content for newsletters, press releases, web, social, and internal communications channels
- Managing public relations (PR) processes including press release distribution, media contact relationships/list, and PR measurement with goal to secure media coverage
- Supporting brand, product, and engagement communications strategies executed across multiple channels
- Using Microsoft Office (Word, PowerPoint, Excel), Constant Contact (or similar), virtual meeting technology (e.g. Teams or Zoom) and web-based content platforms (e.g. Sharepoint and Wordpress)
- Commitment to outstanding customer service and continuous quality and process improvement
- Effective problem-solving skills; well-developed personal and organizational skills
- Ability to lead and prioritize multiple projects and tasks simultaneously with a high degree of independence
- Strong interpersonal skills, including effective presentation and listening skills
- Possess a high level of confidentiality to ensure proper handling of sensitive information
Preferred Skills:
- Health insurance marketing knowledge and experience
ASSUMPTION: While not explicitly stated, proficiency in the English language is likely required for this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (Based on industry standards for a Corporate Communications Manager with 5-10 years of experience in the healthcare industry in Rhode Island)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with employer match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: Typically 8:30 AM - 5:00 PM, Monday through Friday, with flexibility for occasional travel and event attendance
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Neighborhood Health Plan of Rhode Island is a nonprofit health insurance company that partners with community health centers to provide access to high-quality, cost-effective healthcare for individuals, families, and small businesses.
Company Size: 201-500 employees
Founded: 1993
Company Description:
- Mission-driven organization focused on securing access to high-quality healthcare
- Partners with community health centers and others to promote health equity
- Committed to creating an exceptional workplace
Company Specialties:
- Advocating for members
- Fostering partnerships
- Promoting health equity
- Creating an exceptional workplace
Company Website: http://www.nhpri.org
ASSUMPTION: Neighborhood Health Plan of Rhode Island is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
📊 Role Analysis
Career Level: Mid-level professional with significant experience in corporate communications
Reporting Structure: This role reports directly to the Vice President of Marketing and Communications
Work Arrangement: On-site, with occasional travel and event attendance required
Growth Opportunities:
- Potential advancement to a leadership role within the communications department
- Opportunities to expand skills and knowledge through training and industry events
- Possibility to work on high-impact projects that influence the organization's reputation and success
ASSUMPTION: This role offers opportunities for professional growth and development within the organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a professional and collaborative work environment
Office Location(s): 910 Douglas Pike, Smithfield, RI 02917, US
Geographic Context:
- Smithfield, Rhode Island is located in the northeastern United States
- The area offers a mix of urban and rural environments, with easy access to major cities like Boston and Providence
- Rhode Island has a humid continental climate, with warm, humid summers and cold, snowy winters
Work Schedule: Monday through Friday, 8:30 AM - 5:00 PM, with flexibility for occasional travel and event attendance
ASSUMPTION: The work environment is professional and collaborative, with a focus on teamwork and open communication.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and other team members
- Final interview with the Vice President of Marketing and Communications
- Background check and reference checks
Key Assessment Areas:
- Communication skills and experience
- Writing and editing abilities
- Project management and organizational skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Provide specific examples of your communication and project management experience
- Demonstrate your understanding of the healthcare industry and the role of corporate communications within it
ATS Keywords: Corporate Communications, Public Relations, Content Creation, Writing, Editing, Media Relations, Crisis Communications, Social Media, Research, Project Management, Interpersonal Skills, Customer Service, Problem Solving, Organizational Skills, Presentation Skills, Confidentiality, Health Insurance Marketing
ASSUMPTION: The application process may take several weeks, depending on the volume of applicants and the hiring team's availability.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Constant Contact (or similar email marketing platform)
- Virtual meeting technology (e.g. Teams or Zoom)
- Web-based content platforms (e.g. Sharepoint and Wordpress)
ASSUMPTION: Proficiency in these tools is required for this role, and candidates should be comfortable using them to create and manage various forms of content.
👔 Cultural Fit Considerations
Company Values:
- Member-focused
- Collaborative
- Innovative
- Accountable
- Compassionate
Work Style:
- Professional and collaborative
- Focused on teamwork and open communication
- Adaptable and responsive to change
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you have a proven track record of developing and implementing effective communication strategies?
- Are you comfortable working independently and managing multiple projects simultaneously?
- Do you thrive in a collaborative, team-based environment?
- Are you committed to providing outstanding customer service and continuous quality improvement?
ASSUMPTION: Candidates should assess their fit with the company's values and work style to ensure a successful and fulfilling career at Neighborhood Health Plan of Rhode Island.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with various departments and subject matter experts to develop and implement communication strategies
- Occasional travel and event attendance outside of regular business hours
- Adapting to changes in the healthcare industry and the organization's priorities
ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to other corporate communications roles, this position requires a higher level of independence and project management skills
- In the healthcare industry, corporate communications plays a critical role in maintaining the organization's reputation and ensuring effective communication with stakeholders
- Career progression in corporate communications typically involves moving into leadership or management roles within the department
ASSUMPTION: Candidates should consider their career goals and aspirations when evaluating this role and comparing it to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a comprehensive internal communications strategy to improve employee engagement and retention
- Creating a crisis communications plan to ensure the organization is prepared to respond effectively to unexpected events or crises
- Managing a rebranding project to update the organization's visual identity and messaging across multiple channels
ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of independence required for this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall communications strategy for the organization?
- What are the most pressing communications challenges facing the company, and how can this role address them?
- How does the communications department collaborate with other departments to ensure consistent and effective messaging?
- What opportunities are there for professional growth and development within the communications department and the organization as a whole?
- How does the company support work-life balance for its employees?
ASSUMPTION: Asking these questions demonstrates your interest in the role and the organization, and shows that you have thought critically about the position and its requirements.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your writing, editing, and project management experience
- Follow up with the hiring manager one week after submitting your application to confirm receipt and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
