Corporate Communications Specialist

📌 Core Information

🔹 Job Title: Corporate Communications Specialist

🔹 Company: Covenant Case Management Services

🔹 Location: Charlotte, North Carolina

🔹 Job Type: Full-Time, Hybrid

🔹 Category: Marketing & Communications

🔹 Date Posted: April 10, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site with hybrid flexibility

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing communication strategies to enhance internal and external communications
• Managing newsletters, events, and employee engagement initiatives
• Collaborating with various departments to gather relevant content and drive employee engagement
• Supporting marketing campaigns and ensuring compliance with company branding standards

ASSUMPTION: This role requires a strong communicator with excellent writing, project management, and interpersonal skills. Familiarity with digital communication tools and platforms is also essential.

📋 Key Responsibilities

✅ Newsletter Development and Management: Create, edit, and distribute the company's weekly and monthly newsletters, ensuring timely delivery and alignment with the company's messaging and branding. Collaborate with various departments to gather relevant content, monitor engagement metrics, and continuously improve newsletter content and format.

✅ Communication Initiatives: Assist in developing campaigns for the executive team to roll out important communications related to new initiatives, policy changes, and companywide announcements.

✅ Event Planning: Organize and coordinate company events and gatherings, ensuring they align with company culture and branding.

✅ Campaign Liaison and Champion: Act as a liaison and champion for company campaigns, driving excitement and awareness through email correspondence, personal calls (where applicable), and CRM campaigns. Engage employees and stakeholders in company initiatives, fostering a sense of community and collaboration. Drive and support internal recognition of staff for outstanding service.

✅ Employee Engagement and Internal Branding: Measure and be a key driver of employee engagement through the creation of frequent internal branding campaigns focused on employee appreciation, retention, and engagement. Develop and execute internal communication strategies to keep employees informed about company news, initiatives, and policies. Create engaging content for various internal communication channels, foster a culture of open communication, and conduct employee surveys to assess communication effectiveness.

✅ Marketing Collaboration: Ensure the marketing team has the information needed on staff members, departments, and company services to highlight and feature in campaigns. Support all marketing and branding campaigns being rolled out by the marketing department, ensuring alignment with internal communications. Oversee compliance with company branding standards, including the use of logos, fonts, images, and other branding elements.

✅ Marketing Asset Management: Manage requests for marketing assets, coordinate and manage photography release forms for families and staff to ensure compliance and proper use of images.

✅ Internal Branding Campaigns: Support internal branding initiatives such as themed weeks, Family Day, Employee Appreciation Week, and the holiday party, enhancing employee engagement and morale. Collect and share feedback on areas for improvement and identify which marketing assets are most impactful.

✅ Feedback and Service Improvement: Provide ongoing insights and feedback on how the company can improve service levels both internally and externally. Monitor and evaluate employee and client feedback to identify areas for enhancement in communication and service delivery.

✅ Community Engagement: Develop relationships with local community leaders and organizations, provide resources, and connect groups such as the Chamber of Commerce and local autism organizations. Determine which organizations Covenant should be targeting, schools liaising, and companies that might want to partner or sponsor families. Support leaders in building relationships within the community to enhance the company's presence and outreach.

✅ Content Distribution: Support and distribute content related to Paul Peters' Collective, Growing Minds, and Nehemiah Project to raise awareness within the Covenant community. Ensure relevant content is shared effectively to engage employees and stakeholders.

✅ Collaboration and Team Support: Work closely with the CMTO and other team members to identify communication needs and develop strategies to address them. Participate in team meetings and contribute to brainstorming sessions for communication initiatives.

ASSUMPTION: This role requires strong organizational skills, with the ability to manage multiple projects and deadlines simultaneously. Excellent interpersonal skills and the ability to collaborate effectively with various stakeholders are also essential.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, Public Relations, or a related field.

Experience: Minimum of 2-4 years of experience in corporate communications, marketing, or public relations.

Required Skills:

• Exceptional writing, editing, and proofreading skills, with a keen eye for detail
• Strong project management skills, with experience in organizing events and initiatives
• Excellent interpersonal skills and the ability to collaborate effectively with various stakeholders
• Familiarity with digital communication tools and platforms, including email marketing software and social media management tools
• Strong organizational skills, with the ability to manage multiple projects and deadlines simultaneously

Preferred Skills:

• Experience in the healthcare or non-profit sector
• Fluency in Spanish or another language

ASSUMPTION: While not explicitly stated, experience in the healthcare or non-profit sector and fluency in Spanish or another language may be beneficial for this role due to the company's focus on serving individuals with intellectual and developmental disabilities.

💰 Compensation & Benefits

Salary Range: The salary range for this position is $23.00 to $25.00 per hour. This estimate is based on industry standards for a Corporate Communications Specialist with 2-5 years of experience in the Charlotte, North Carolina area.

Benefits:

• Generous Total Rewards Plan, including health insurance, 401k match, and career benefits
• Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment

Working Hours: This position is full-time, with a hybrid work arrangement. The company offers flexible working hours to accommodate employee needs.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Covenant Case Management Services operates in the Services for the Elderly and Disabled industry, focusing on empowering individuals with intellectual and developmental disabilities through job support and community inclusion.

Company Size: Covenant Case Management Services is a mid-sized company with 51-200 employees. This size allows for a more personal work environment while still offering opportunities for growth and collaboration.

Founded: Covenant Case Management Services was founded in 2010, with a mission to educate, equip, and advocate for individuals with disabilities, promoting inclusion and accessibility.

Company Description:

• Covenant Case Management Services (CCMS) is a private, North Carolina-based organization committed to empowering individuals with intellectual and developmental disabilities
• The company provides personalized services, including community employment services, community integration, supported employment, and day programs
• CCMS ensures that individuals receive the highest level of care and support without financial barriers, with funding from the North Carolina Innovations Waiver and B3 Medicaid services

Company Specialties:

• Adult Day Programs
• Disability Services
• Community Employment Services
• Supported Employment
• Community Integration

Company Website: Covenant Case Management Services

ASSUMPTION: Covenant Case Management Services is dedicated to creating a supportive and inclusive work environment that reflects its commitment to serving individuals with disabilities.

📊 Role Analysis

Career Level: The Corporate Communications Specialist role is a mid-level position, offering opportunities for growth and development within the marketing and communications department.

Reporting Structure: This role reports directly to the Chief Marketing and Technology Officer (CMTO) and has a dotted line to the Human Resources Director (HRD).

Work Arrangement: This is a hybrid position, with a combination of on-site and remote work. The company offers flexible working hours to accommodate employee needs.

Growth Opportunities:

• As the company grows, there may be opportunities for the Corporate Communications Specialist to take on additional responsibilities or move into a management role
• Covenant Case Management Services encourages professional development and offers training opportunities to help employees grow in their careers

ASSUMPTION: The growth opportunities for this role will depend on the company's expansion and the individual's performance and interests.

🌍 Location & Work Environment

Office Type: Covenant Case Management Services has a single office location in Matthews, North Carolina.

Office Location(s): 9940 Monroe Rd, Matthews, North Carolina 28105, US

Geographic Context:

• Charlotte, North Carolina, is the largest city in the state and offers a diverse range of cultural, recreational, and employment opportunities
• The cost of living in Charlotte is relatively affordable compared to other major cities in the United States
• Charlotte has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: The work schedule for this hybrid position is flexible, with a combination of on-site and remote work. The company offers flexible working hours to accommodate employee needs.

ASSUMPTION: The work environment at Covenant Case Management Services is supportive and inclusive, reflecting the company's commitment to serving individuals with disabilities.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the provided link
• Phone or video screening with the Human Resources department
• In-person or virtual interview with the hiring manager (CMTO) and a member of the HR team
• Background check and reference check for the final candidate
• Job offer and onboarding for the selected candidate

Key Assessment Areas:

• Communication skills, both written and verbal
• Project management and organizational skills
• Cultural fit and alignment with the company's mission and values
• Problem-solving and critical thinking skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with newsletter development, event planning, and employee engagement initiatives
• Research Covenant Case Management Services and be ready to demonstrate your understanding of the company's mission and values

ATS Keywords: Corporate Communications, Newsletter Development, Event Planning, Employee Engagement, Marketing Support, Campaign Management, Mentorship Programs, Digital Communication, Project Management, Interpersonal Skills, Community Engagement, Feedback Analysis, Collaboration

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, project management abilities, and cultural fit with the company's mission and values.

🛠️ Tools & Technologies

• Email marketing software (e.g., Mailchimp, Constant Contact)
• Social media management tools (e.g., Hootsuite, Buffer)
• Project management tools (e.g., Asana, Trello)
• Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: The specific tools and technologies used by Covenant Case Management Services may vary depending on the company's preferences and the role's requirements.

👔 Cultural Fit Considerations

Company Values:

• Educate: Empower individuals and families with knowledge, resources, and support
• Equip: Provide individuals with the tools and skills they need to navigate life with confidence
• Advocate: Promote inclusion and accessibility, ensuring individuals with disabilities have equal opportunities
• Partner: Build lasting relationships through faith, love, and hope, working alongside families, employers, and communities

Work Style:

• Collaborative: Covenant Case Management Services encourages teamwork and open communication
• Supportive: The company offers a supportive work environment that reflects its commitment to serving individuals with disabilities
• Inclusive: Covenant Case Management Services values diversity and fosters an inclusive work environment

Self-Assessment Questions:

• Do you align with Covenant Case Management Services' mission and values, particularly the commitment to educating, equipping, and advocating for individuals with disabilities?
• Are you comfortable working in a hybrid environment, with a combination of on-site and remote work?
• Do you thrive in a supportive and inclusive work environment that encourages collaboration and open communication?

ASSUMPTION: Covenant Case Management Services seeks candidates who are passionate about the company's mission and values and are committed to creating a supportive and inclusive work environment.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously may require strong organizational skills and time management
• Collaborating with various departments and stakeholders may present communication challenges that require strong interpersonal skills
• Working in a hybrid environment may require adaptability and self-motivation
• Covenant Case Management Services is a mid-sized company, which may offer fewer opportunities for career advancement compared to larger organizations

ASSUMPTION: The potential challenges for this role are outweighed by the opportunity to make a meaningful impact on the lives of individuals with intellectual and developmental disabilities and contribute to the company's mission.

📈 Similar Roles Comparison

• Compared to other Corporate Communications Specialist roles, this position offers the opportunity to work in a mission-driven organization focused on serving individuals with disabilities
• Covenant Case Management Services is a mid-sized company, which may offer a more personal work environment and closer collaboration with leadership compared to larger organizations
• This role may offer opportunities for career growth and development within the marketing and communications department, as the company expands its services

ASSUMPTION: The unique focus of Covenant Case Management Services on serving individuals with intellectual and developmental disabilities sets this role apart from similar positions in other industries.

📝 Sample Projects

• Developing and implementing a comprehensive communication strategy to enhance internal and external communications for a new company initiative
• Planning and executing a company-wide event to celebrate employee achievements and milestones
• Creating and distributing engaging content for various internal communication channels, such as emails, intranet posts, and announcements, to improve employee engagement and morale

ASSUMPTION: The sample projects for this role are designed to showcase the candidate's ability to develop and execute communication strategies, plan and coordinate events, and create engaging content for various communication channels.

❓ Key Questions to Ask During Interview

• Can you describe the company's plans for growth and expansion in the next few years, and how this role may contribute to those plans?
• How does the company support work-life balance for its employees, particularly in a hybrid work environment?
• Can you provide examples of how the company fosters an inclusive and supportive work environment for employees with diverse backgrounds and abilities?
• What opportunities are there for professional development and growth within the marketing and communications department?
• How does the company measure the success of its internal communication initiatives, and what metrics are most important for this role?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates the candidate's interest in the role and commitment to understanding the company's mission and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the provided link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your communication skills, project management abilities, and cultural fit with the company's mission and values
• Prepare for the interview by researching Covenant Case Management Services and be ready to discuss your experience with newsletter development, event planning, and employee engagement initiatives
• Follow up with the hiring manager (CMTO) and HR team within one week of the interview to express your appreciation for the opportunity and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.