📌 Core Information
🔹 Job Title: Creative Designer I
🔹 Company: Businessolver
🔹 Location: Work Remotely Anywhere in the U.S.
🔹 Job Type: Full-Time
🔹 Category: Design
🔹 Date Posted: April 24, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Providing creative support to the Consumer Experience team and clients
- Ensuring brand alignment and consistency across various materials
- Collaborating with content writers and managing multiple projects
- Designing benefit guides, postcards, posters, newsletters, emails, web landing pages, and more
- Contributing to new and creative ways to drive employee engagement
ASSUMPTION: This role requires a self-starter who can balance day-to-day tasks with innovative thinking to drive communications forward in a fast-paced environment.
📋 Key Responsibilities
✅ Approach all work with a focus on fulfilling Businessolver’s mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience.
✅ Collaborate on creative strategy and designs creative concepts for employee communications outlined in the agreed client scope of work.
✅ Collaborate with content writers to create client-branded materials including postcards, emails, newsletters, benefit guides, web-based experiences, and more.
✅ Configure and design online benefit portals within our proprietary technology platform, Benefitsolver.
✅ Prepare files and projects for external fulfillment as needed.
✅ Ensure the integrity of the client’s brand identity is carried through all creative and designed pieces.
✅ Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients, and influence their adoption of best practices.
✅ Leverage project management software to monitor and complete tasks as assigned related to client projects by the assigned due date.
✅ Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software.
✅ May perform other duties as assigned.
✅ Comply with all policies and standards.
ASSUMPTION: This role involves a mix of creative and project management responsibilities, requiring strong organizational and time management skills.
🎯 Required Qualifications
Education: Bachelor's Degree in Graphic Design or related area or equivalent experience
Experience: 1 - 5 years professional graphic design experience working with print, web, and digital media
Required Skills:
- Proficient in Adobe Creative Suite
- HTML, CSS, HubSpot CMS, or any CMS experience (a strong plus)
- Motion graphics, animation, and video editing (a strong advantage)
- Proficient in Microsoft Office products, including PowerPoint
- Professional demeanor, ability to build trusting relationships, and create a sense of urgency to accomplish results
- Strong organizational and time management skills with the ability to recognize project risks and competing priorities
- Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)
- Excellent verbal and written communication skills, with exceptional interpersonal skills
Preferred Skills:
- Fluency in Adobe products (InDesign, Illustrator, Photoshop, and Acrobat)
- Comfortable creating digital web experiences in drag and drop (WYSIWYG) editors
- General understanding of web design standards and concepts
ASSUMPTION: A compelling portfolio must be submitted for consideration.
💰 Compensation & Benefits
Salary Range: $45,000 - $70,000 per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data)
Benefits:
Working Hours: 40 hours per week, with flexibility for a remote work arrangement
ASSUMPTION: The salary range provided is an estimate based on market data for similar roles and experience levels. The final offer will be determined by the company based on the applicant’s qualifications and internal equity.
📌 Applicant Insights
🔍 Company Context
Industry: Human Resources Services. Businessolver specializes in benefits administration technology, offering a range of services including enrollment and eligibility, ACA tracking and reporting, billing and financial reporting, and more.
Company Size: 1,001-5,000 employees. This size allows for a mix of large-scale resources and a more personal, collaborative work environment.
Founded: 1998. Businessolver has over two decades of experience in the benefits administration technology industry.
Company Description:
- Businessolver is a trusted partner in benefits administration technology, aiming to delight clients by transforming benefits administration into a year-round journey driven by core values.
- The company offers a personalized benefits experience for employees, empowering informed decision-making and cost control through its proprietary platform.
- Businessolver recently welcomed Workterra, The Capstone Group, and ComplianceDashboard into its portfolio of companies and products.
Company Specialties:
- Enrollment & Eligibility
- ACA Tracking & Reporting
- Billing & Financial Reporting
- Total Population Health Management
- COBRA Services
- Flex Spending Account Services
- Custom Communication & Fulfillment
- Verification Services
- Voluntary Benefits Enrollment
- Artificial Intelligence
- Software as a Service
- Reporting and Analytics
- Direct Bill
- Exchange Solution
- Compliance
- Verification Services
- Payroll
- Mobile Application
- Recommendation Engine
- Benefits management system
- Benefit Administration Technology
- Benefit administration software
- Total Rewards
- and Consumer Accounts
Company Website: https://www.businessolver.com/
ASSUMPTION: Businessolver's focus on benefits administration technology and commitment to client delight make it an attractive employer for professionals seeking to grow in this field.
📊 Role Analysis
Career Level: Mid-level. This role offers opportunities for growth and advancement within the Consumer Experience team and the broader organization.
Reporting Structure: This role reports directly to the Consumer Experience team and collaborates with various departments, including content writers and project management teams.
Work Arrangement: Remote solely. This role offers the flexibility to work from anywhere in the United States.
Growth Opportunities:
- Expanding creative skills and expertise within the Consumer Experience team
- Gaining experience in project management and team leadership
- Advancing to senior or management roles within the design or project management fields
ASSUMPTION: Businessolver's commitment to fostering a positive team environment and improved consumer experience creates opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Remote. This role does not require regular on-site presence, allowing for greater flexibility and work-life balance.
Office Location(s): Work Remotely Anywhere in the U.S.
Geographic Context:
- Working remotely allows for a more flexible lifestyle and the opportunity to live in various locations across the United States.
- The United States offers a diverse range of cultural, recreational, and professional opportunities, depending on the chosen location.
- Remote work may require occasional travel for team meetings or client presentations.
Work Schedule: Full-time, with flexibility for a remote work arrangement. This role requires a consistent work schedule with core hours for collaboration and communication with the team.
ASSUMPTION: A remote work arrangement offers greater flexibility and the opportunity to live in various locations across the United States, but may also require self-discipline and effective time management.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- Creative challenge or portfolio review
- Final interview with the Consumer Experience team
Key Assessment Areas:
- Creative problem-solving and design skills
- Project management and organizational skills
- Communication and collaboration skills
- Alignment with Businessolver's mission, vision, values, and organizational goals
Application Tips:
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a compelling cover letter that demonstrates your enthusiasm for the position and alignment with Businessolver's values
- Be ready to discuss your design process, creative inspirations, and how you approach project management
ATS Keywords: Adobe Creative Suite, Graphic Design, Web Design, Project Management, Communication, Collaboration, Time Management, HTML, CSS, CMS, Motion Graphics, Animation, Video Editing, Microsoft Office, Interpersonal Skills, Creativity
ASSUMPTION: Businessolver's hiring process focuses on assessing both creative skills and cultural fit, with a strong emphasis on communication and collaboration.
🛠️ Tools & Technologies
- Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat)
- Microsoft Office (Word, PowerPoint, Excel)
- HubSpot CMS or any CMS (a strong plus)
- HTML, CSS
- Drag and drop (WYSIWYG) editors
- Project management software (e.g., Asana, Trello, Jira)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, and Businessolver may provide training and resources to help employees develop their skills.
👔 Cultural Fit Considerations
Company Values:
- Client-centric: Focus on delivering exceptional client experiences and exceeding client expectations
- Innovative: Encourage creativity, continuous learning, and improvement
- Collaborative: Foster a positive team environment and work together to achieve common goals
- Accountable: Take ownership of responsibilities and hold oneself and others accountable for results
Work Style:
- Self-starter: Proactive and driven to achieve results with minimal supervision
- Adaptable: Able to work in a fast-paced environment and adapt to changing priorities and projects
- Collaborative: Effective communication and teamwork skills
- Problem-solver: Ability to identify and resolve project issues and escalate as necessary
Self-Assessment Questions:
- How do you ensure the integrity of a client's brand identity across various creative and designed pieces?
- How do you approach project management and balancing multiple projects with competing priorities?
- How do you incorporate feedback and collaborate with content writers and other stakeholders to create effective employee communications?
ASSUMPTION: Businessolver values a strong cultural fit and seeks candidates who align with their mission, vision, values, and organizational goals.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Balancing creative and project management responsibilities
- Ensuring brand consistency across various materials and platforms
- Adapting to remote work and maintaining effective communication and collaboration with team members
ASSUMPTION: These challenges can be overcome with strong organizational and time management skills, effective communication, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on benefits administration technology and employee communications within a remote work environment.
- Industry-specific context: Benefits administration technology is a growing field with a strong focus on innovation, compliance, and user experience.
- Career path comparison: This role offers opportunities for growth and advancement within the Consumer Experience team and the broader organization, with potential career paths including senior or management roles in design or project management.
ASSUMPTION: Understanding the unique aspects of this role and its industry context can help applicants tailor their application and prepare for the interview process.
📝 Sample Projects
- Designing a comprehensive benefits guide for a Fortune 500 company, including brand alignment, accessibility, and user experience considerations
- Creating a series of engaging email campaigns to promote open enrollment for a mid-sized employer, including A/B testing and analytics to optimize performance
- Developing a responsive web landing page for a client's employee wellness program, incorporating interactive elements and best practices for web design and accessibility
ASSUMPTION: These sample projects demonstrate the range of creative and project management responsibilities required for this role and the opportunity to work with a diverse range of clients and industries.
❓ Key Questions to Ask During Interview
- How does the Consumer Experience team collaborate with other departments to ensure consistent brand messaging and user experience across various materials and platforms?
- What are the most challenging aspects of managing multiple projects and deadlines in a remote work environment, and how does the team support one another to overcome these challenges?
- How does Businessolver foster a positive team environment and encourage professional growth and development within the Consumer Experience team?
- What opportunities are there for growth and advancement within the Consumer Experience team and the broader organization?
- How does Businessolver support work-life balance for remote employees, and what resources are available to help employees adapt to remote work?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://www.businessolver.com/careers/openings/?gh_jid=6825842
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a compelling cover letter that demonstrates your enthusiasm for the position and alignment with Businessolver's values
- Be ready to discuss your design process, creative inspirations, and how you approach project management
- Follow up with the hiring manager one week after submission to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
