📌 Core Information
🔹 Job Title: Creative Director
🔹 Company: Teladoc Health
🔹 Location: Remote - USA
🔹 Job Type: Full-Time
🔹 Category: Healthcare
🔹 Date Posted: July 14, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Leading and mentoring creative team members across video, motion design, interactive content, and emerging technologies.
- Overseeing creative strategy and execution across consumer marketing channels, ensuring cohesive, compelling storytelling.
- Championing the use of AI within the creative process and establishing best-in-class practices.
- Identifying and closing capability gaps across the department, particularly in areas like touch-screen demos, landing page experiences, and interactive media.
- Concepting and leading seasonal and evergreen campaigns that drive engagement and align with business priorities.
ASSUMPTION: This role requires a high level of creativity, leadership, and technical proficiency in AI tools and emerging technologies. The ideal candidate will have a strong background in healthcare marketing and a proven track record of driving innovative campaigns.
📋 Key Responsibilities
✅ Lead and mentor creative team members, with a focus on projects involving video, motion design, interactive content, and emerging technologies.
✅ Oversee creative strategy and execution across consumer marketing channels, ensuring cohesive, compelling storytelling.
✅ Champion the use of AI within the creative process, establishing best-in-class practices and identifying opportunities to streamline workflows and elevate output.
✅ Identify and close capability gaps across the department, particularly in areas like touch-screen demos, landing page experiences, and interactive media.
✅ Concept and lead seasonal and evergreen campaigns that drive engagement and align with business priorities.
✅ Define, track, and optimize key performance indicators (KPIs) tied to creative initiatives and campaign outcomes.
✅ Stay at the forefront of AI and tech trends that impact creative, brand, and communications, bringing fresh, relevant ideas into the fold.
ASSUMPTION: This role requires a strong understanding of the creative process, as well as the ability to manage and mentor team members. The ideal candidate will be comfortable working in a fast-paced, highly collaborative environment and have experience with AI tools and emerging technologies.
🎯 Required Qualifications
Education: Bachelor's degree in Design, Fine Arts, or a related field (or equivalent experience).
Experience: 10+ years of creative experience with strong cross-media design fluency in the healthcare industry. 8+ years leading people and projects in web, video, and experiential design in healthcare.
Required Skills:
- Proven success executing on a broad spectrum of marketing communications projects.
- Ability to prototype quickly using various interactive tools.
- Familiarity with ADA compliance and accessibility best practices.
- Agility in a dynamic organization with the flexibility to respond to changing business needs, priorities, and direction.
Preferred Skills:
- A strategic mind paired with hands-on execution skills.
- Excellent collaboration chops, especially when translating tech into approachable ideas for non-technical teams.
- Experience with Unity, Unreal Engine, WebGL, or AR/VR prototyping tools.
- Working knowledge of HTML/CSS/JavaScript.
- Familiarity with AI platforms like Runway, Sora, Midjourney, ChatGPT workflows, Firefly.
ASSUMPTION: The ideal candidate for this role will have a strong background in creative leadership, with a focus on video, motion design, and interactive content. Experience with AI tools and emerging technologies is highly preferred.
💰 Compensation & Benefits
Salary Range: $120,000 - $130,000 per year. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.
Benefits:
- Performance bonus
- Health benefits
Working Hours: Full-time, with a flexible work arrangement.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a creative director role in the healthcare industry. The total compensation package may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Teladoc Health is a global leader in virtual care, offering a comprehensive suite of telehealth, expert medical, and licensed platform services. They serve leading insurers, employers, and health systems worldwide.
Company Size: Teladoc Health is a large company with over 5,000 employees, providing ample opportunities for growth and collaboration.
Founded: Teladoc Health was founded in 2002 and has since grown to become the world's leading virtual care provider.
Company Description:
- Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience.
- The company uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
- Teladoc Health leverages more than two decades of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Company Specialties:
- Telemedicine
- Physician cross-coverage
- Online doctor consultation
- Electronic medical records
- Interactive health tools
- Telehealth
- Employee benefits
- HR benefits
- Healthcare benefits
- Mental Health
- Primary Care
- Chronic Care
- Virtual Care
Company Website: www.teladochealth.com
ASSUMPTION: Teladoc Health is a well-established company with a strong reputation in the virtual care industry. They offer a comprehensive suite of services and have a large employee base, providing ample opportunities for growth and collaboration.
📊 Role Analysis
Career Level: This role is at the senior leadership level, requiring a high degree of creativity, strategic thinking, and technical proficiency.
Reporting Structure: The Creative Director will report directly to the Chief Marketing Officer and oversee a team of creative professionals.
Work Arrangement: This role is remote-friendly, with flexible work arrangements available.
Growth Opportunities:
- Potential to advance to a VP or C-level role within the marketing department.
- Opportunities to lead high-impact campaigns and projects that drive business growth.
- Chance to work with and learn from industry-leading experts in virtual care and marketing.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the marketing department and work on high-impact campaigns.
🌍 Location & Work Environment
Office Type: Teladoc Health has multiple office locations worldwide, with a strong focus on remote work.
Office Location(s): Teladoc Health has offices in Purchase, NY; Lewisville, TX; and various other locations worldwide.
Geographic Context:
- Teladoc Health serves customers worldwide, with a strong presence in North America, Europe, and Asia.
- The company's headquarters are in Purchase, NY, with additional offices in key markets worldwide.
- Teladoc Health's remote-friendly work environment allows employees to work from various locations across the globe.
Work Schedule: Full-time, with a flexible work arrangement.
ASSUMPTION: Teladoc Health's global presence and remote-friendly work environment provide employees with the opportunity to work from various locations worldwide, offering a high degree of flexibility and convenience.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and skills-based interviews
- Final round interviews with key stakeholders
- Background check and offer
Key Assessment Areas:
- Creativity and strategic thinking
- Technical proficiency in AI tools and emerging technologies
- Leadership and management skills
- Collaboration and communication skills
- Cultural fit and alignment with Teladoc Health's values
Application Tips:
- Tailor your resume and cover letter to highlight your creative leadership experience, as well as your proficiency in AI tools and emerging technologies.
- Prepare examples of your work that demonstrate your ability to lead and execute on a broad spectrum of marketing communications projects.
- Be prepared to discuss your familiarity with ADA compliance and accessibility best practices.
- Follow up with the hiring manager one week after your final interview to express your enthusiasm for the role and reiterate your qualifications.
ATS Keywords: Creative Director, Healthcare Marketing, AI Tools, Emerging Technologies, Video Production, Motion Design, Interactive Content, Campaign Strategy, Performance Optimization, Accessibility Best Practices, Unity, Unreal Engine, HTML, CSS, AI Platforms
ASSUMPTION: Teladoc Health's interview process is designed to assess the candidate's creativity, technical proficiency, leadership skills, and cultural fit. Applicants should be prepared to provide examples of their work and discuss their experience with AI tools and emerging technologies.
🛠️ Tools & Technologies
- AI tools (e.g., Runway, Sora, Midjourney, ChatGPT workflows, Firefly)
- Prototyping tools (e.g., Figma, Webflow, Unity, Unreal Engine)
- Video production and editing software (e.g., Adobe Premiere Pro, After Effects)
- Motion design software (e.g., Adobe After Effects, Cinema 4D)
- Interactive design tools (e.g., Adobe XD, Sketch)
- Web design tools (e.g., HTML, CSS, JavaScript)
ASSUMPTION: The ideal candidate for this role will have experience with a wide range of creative tools and technologies, with a focus on AI tools and emerging technologies.
👔 Cultural Fit Considerations
Company Values:
- Innovation: Teladoc Health values innovation and encourages employees to think outside the box and challenge the status quo.
- Collaboration: The company fosters a culture of collaboration and teamwork, with a strong emphasis on cross-functional collaboration.
- Empowerment: Teladoc Health empowers employees to take ownership of their work and drive results.
Work Style:
- Fast-paced and dynamic: Teladoc Health operates in a fast-paced, ever-changing environment, requiring employees to be adaptable and agile.
- Data-driven: The company uses data and analytics to inform decision-making and drive results.
- Customer-focused: Teladoc Health prioritizes the needs of its customers and strives to provide exceptional service.
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment, and are you comfortable with change?
- Are you comfortable working with data and using it to inform your decision-making?
- Do you have a strong customer focus, and are you committed to providing exceptional service?
- Are you comfortable working with AI tools and emerging technologies, and do you have a growth mindset?
ASSUMPTION: Teladoc Health's culture values innovation, collaboration, and empowerment. The ideal candidate for this role will be comfortable working in a fast-paced, dynamic environment and have a strong customer focus.
⚠️ Potential Challenges
- Managing a team of creative professionals with varying levels of experience and expertise.
- Balancing the need for innovation and creativity with the need for efficiency and scalability.
- Keeping up with the latest AI tools and emerging technologies in a rapidly evolving field.
- Navigating a large, matrixed organization with multiple stakeholders and competing priorities.
ASSUMPTION: The Creative Director role at Teladoc Health presents unique challenges, including managing a team of creative professionals, balancing innovation with efficiency, and keeping up with the latest AI tools and emerging technologies.
📈 Similar Roles Comparison
- Creative Director at Teladoc Health vs. Creative Director at a traditional advertising agency: Teladoc Health's focus on virtual care and healthcare benefits requires a strong understanding of the healthcare industry and its unique challenges and opportunities.
- Creative Director at Teladoc Health vs. Creative Director at a tech company: Teladoc Health's use of AI and emerging technologies in its creative process requires a strong technical background and a growth mindset.
- Creative Director at Teladoc Health vs. Creative Director at a design studio: Teladoc Health's focus on campaign strategy and performance optimization requires a strong business acumen and a data-driven approach.
ASSUMPTION: The Creative Director role at Teladoc Health is unique, requiring a strong background in healthcare marketing, technical proficiency in AI tools and emerging technologies, and a data-driven approach to campaign strategy and performance optimization.
📝 Sample Projects
- Developing an interactive, AI-powered virtual care platform that engages users and drives health outcomes.
- Creating a series of animated explainer videos that educate users on the benefits of virtual care and telemedicine.
- Designing and implementing a touch-screen demo experience that showcases Teladoc Health's innovative virtual care solutions.
ASSUMPTION: The Creative Director at Teladoc Health will be responsible for leading and executing on high-impact projects that drive business growth and engage users.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the creative department?
- How does Teladoc Health support the professional development and growth of its creative team members?
- What are the key priorities for the creative department in the next 12-24 months?
- How does Teladoc Health measure the success of its creative campaigns, and what metrics are most important?
- What is the company's approach to innovation and risk-taking in the creative process?
ASSUMPTION: The ideal candidate for this role will be curious and proactive, with a strong desire to understand the team dynamics, growth opportunities, and priorities within the creative department.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your creative leadership experience, as well as your proficiency in AI tools and emerging technologies.
- Prepare examples of your work that demonstrate your ability to lead and execute on a broad spectrum of marketing communications projects.
- Be prepared to discuss your familiarity with ADA compliance and accessibility best practices.
- Follow up with the hiring manager one week after your final interview to express your enthusiasm for the role and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
