📌 Core Information
🔹 Job Title: Creative Director, Social Media
🔹 Company: Quince
🔹 Location: United States (Remote)
🔹 Job Type: Full-time, On-site
🔹 Category: Retail, Marketing
🔹 Date Posted: May 23, 2025
🔹 Experience Level: 10-14+ years
🔹 Remote Status: Remote (but must be open to relocation to San Francisco)
🚀 Job Overview
Key aspects of this role include:
- Leading creative direction for Quince's social media presence across all platforms
- Managing and mentoring a team of designers and editors to ensure high-quality output at scale
- Collaborating with the VP of Creative and Director of Paid Social to deliver content that performs and aligns with broader business goals
- Optimizing paid social creative for ROAS and retention
- Keeping Quince ahead of the curve by monitoring platform shifts, trends, and competitor content
ASSUMPTION: This role requires a high level of creativity, leadership, and strategic thinking to drive Quince's social media presence and ensure it aligns with the company's brand and business objectives.
📋 Key Responsibilities
✅ Own creative direction for Quince social across all platforms
✅ Use Quince's creative DNA as a foundation to develop a visual and narrative identity that’s distinct and memorable
✅ Lead end-to-end production for paid social—spearheading concepting, casting, styling, and on-set art direction
✅ Manage and mentor a team of designers and editors, ensuring high-quality output at scale
✅ Partner closely with the VP of Creative and Director of Paid Social to deliver content that performs and aligns with broader business goals
✅ Own and evolve content calendars, shoot briefs, and social workflows
✅ Collaborate with performance marketing to drive testing and insights
✅ Translate data into action—adjusting formats, messaging, and approach
✅ Optimize paid social creative for ROAS and retention
✅ Keep Quince ahead of the curve—monitoring platform shifts, trends, and brand activity
✅ Bring fresh, thoughtful, and brand-right ideas to every channel
✅ Partner with creative strategists and performance marketing to analyze content performance and translate findings into creative recommendations
✅ Monitor trends, platform evolutions, and competitor content to keep Quince at the forefront of social storytelling
ASSUMPTION: This role requires a strong understanding of social media platforms, trends, and best practices, as well as the ability to translate data into actionable insights to optimize content performance.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Design, Marketing, Fine Arts)
Experience: 10-14+ years of experience in social, content, or performance creative at high-growth consumer brands or creative agencies
Required Skills:
- Proven leadership in apparel and direct-to-consumer performance marketing
- Experience managing managers—specifically editors and graphic designers
- Demonstrated ability to deliver paid and organic social that performs
- Strong portfolio of multi-channel campaigns and native content
- Deep understanding of platform best practices, native storytelling formats, and social trends
- Hands-on creative skills in design, editing, or direction
- Strategic mindset with strong visual and narrative instincts
- Comfortable working in a fast-paced, high-volume environment
Preferred Skills:
- Experience working with influencers and editorial talent
- Fluency in additional languages
ASSUMPTION: Candidates with a strong background in social media, content creation, and performance marketing, as well as proven leadership experience, are most likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: $200,000 - $275,000 USD per year
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Employee discounts on Quince products
- Professional development opportunities
Working Hours: Full-time, typically 40 hours per week, with some flexibility for meetings and deadlines
ASSUMPTION: The salary range provided is based on market indicators and considers the specific job family, background, skills, and experience of the candidate.
📌 Applicant Insights
🔍 Company Context
Industry: Retail, specifically affordable luxury fashion and home goods
Company Size: 201-500 employees
Founded: 2018
Company Description:
- Quince is an affordable luxury brand that sells high-quality fashion and home goods at radically low prices—direct from the factory floor
- The company has pioneered a manufacturer-to-consumer (M2C) retail model, reducing financial and environmental waste
- Quince is headquartered in San Francisco, CA, and partners with more than 50 top manufacturers around the world
Company Specialties:
- ecommerce
- apparel
- accessories
- home goods
- luxury and value
Company Website: https://www.quince.com
ASSUMPTION: Quince's unique business model and commitment to sustainability set it apart in the retail industry, offering applicants a chance to work for a company that prioritizes both affordability and environmental responsibility.
📊 Role Analysis
Career Level: Senior leadership role, reporting directly to the VP of Creative
Reporting Structure: This role will manage a team of designers and editors, with the potential for further expansion
Work Arrangement: Full-time, on-site, with the expectation of being based in San Francisco or open to relocation
Growth Opportunities:
- Potential to expand the team and take on additional responsibilities as the company grows
- Opportunities for professional development and skill-building within the creative department
- Potential to influence Quince's overall brand strategy and creative direction
ASSUMPTION: This role offers significant growth potential, both in terms of team expansion and increased influence over Quince's creative direction, as the company continues to grow and evolve.
🌍 Location & Work Environment
Office Type: Quince's headquarters is located in San Francisco, with a remote-friendly work environment
Office Location(s): 260 Townsend St, San Francisco, California 94107, US
Geographic Context:
- San Francisco is a major hub for the tech and retail industries, offering ample networking and professional development opportunities
- The city is known for its vibrant culture, diverse neighborhoods, and mild Mediterranean climate
- Quince's office is conveniently located near public transportation, making it easily accessible for commuters
Work Schedule: Standard full-time work hours, with some flexibility for meetings and deadlines
ASSUMPTION: While this role is remote-friendly, being based in San Francisco or open to relocation will provide applicants with the opportunity to work closely with the team and fully immerse themselves in Quince's company culture.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with the HR team
- Creative challenge or presentation to the creative team
- Final interview with the VP of Creative and other stakeholders
Key Assessment Areas:
- Candidates' understanding of Quince's brand and creative direction
- Portfolio and case study presentations showcasing candidates' creative leadership and problem-solving skills
- Candidates' ability to work collaboratively and manage a team
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or case studies that demonstrate your creative leadership, team management, and problem-solving skills
- Be ready to discuss your understanding of Quince's brand and creative direction, as well as your ideas for driving its social media presence
ATS Keywords: Social media, creative direction, team management, performance marketing, brand storytelling, data-driven decision making, trend monitoring, content creation, campaign management, visual identity development, art direction, influencer collaboration
ASSUMPTION: Quince's interview process is designed to assess candidates' creative leadership, strategic thinking, and cultural fit, ensuring they are the best fit for the role and the company's long-term success.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)
- Social media management platforms (Hootsuite, Buffer, Sprout Social)
- Analytics and reporting tools (Google Analytics, Facebook Insights, Instagram Insights)
- Project management software (Asana, Trello, JIRA)
ASSUMPTION: Familiarity with industry-standard creative tools, social media management platforms, and analytics tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer First
- High Quality
- Essential Design
- Always a Better Deal
- Environmentally and Socially Conscious
Work Style:
- Collaborative and team-oriented
- Data-driven and strategic
- Fast-paced and adaptable
- Creatively driven and innovative
Self-Assessment Questions:
- Do I align with Quince's customer-centric approach and commitment to high-quality products at affordable prices?
- Am I comfortable working in a fast-paced, collaborative environment and adapting to change?
- Do I have a strong understanding of social media trends, best practices, and data-driven decision making?
ASSUMPTION: Quince's company culture prioritizes customer satisfaction, high-quality products, and environmental responsibility, making it an ideal fit for candidates who share these values and are passionate about driving Quince's social media presence.
⚠️ Potential Challenges
- Managing a team remotely, with some members based in different time zones
- Keeping up with the fast-paced nature of social media trends and platform changes
- Balancing creative freedom with brand consistency and performance optimization
- Ensuring content aligns with Quince's brand values and business objectives
ASSUMPTION: These challenges require strong leadership, strategic thinking, and adaptability, as well as a deep understanding of Quince's brand and social media landscape.
📈 Similar Roles Comparison
- Unlike traditional retail roles, this position focuses specifically on social media and digital content, requiring a unique blend of creative and strategic skills
- Quince's commitment to affordable luxury sets it apart from other retail brands, offering applicants a chance to work for a company that prioritizes both accessibility and high-quality products
- This role offers significant growth potential, as Quince continues to expand its social media presence and influence
ASSUMPTION: Applicants should consider their fit for this unique role within the retail industry and Quince's specific business model and values.
📝 Sample Projects
- Developing a comprehensive social media strategy for a new product launch, including content creation, influencer partnerships, and paid advertising
- Analyzing social media performance data to identify trends, optimize content, and maximize ROI
- Collaborating with cross-functional teams to create engaging, on-brand content for Quince's website, email marketing, and other digital channels
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and skills required for success in this role, from strategic planning and data analysis to creative content development and cross-functional collaboration.
❓ Key Questions to Ask During Interview
- How does this role fit into Quince's overall creative strategy and brand vision?
- What are the biggest challenges facing Quince's social media presence, and how can this role address them?
- How does Quince support the professional development and growth of its creative team members?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does Quince's remote work environment support collaboration and productivity among team members?
ASSUMPTION: These questions help applicants better understand the role's context, expectations, and opportunities for growth within Quince's creative department.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or case studies that demonstrate your creative leadership, team management, and problem-solving skills
- Be ready to discuss your understanding of Quince's brand and creative direction, as well as your ideas for driving its social media presence
- Follow up with Quince's HR team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
