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Creative Hub (Services) Manager

World Vision
Full-time
On-site
Santo Domingo, Ozama, Dominican Republic
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Creative Hub (Services) Manager

πŸ”Ή Company: World Vision

πŸ”Ή Location: Santo Domingo, Dominican Republic (Remote, Β±5 hours from British Columbia, Canada)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Non-profit Organizations

πŸ”Ή Date Posted: June 23, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Fully Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing creative services agency operations and strategy
  • Managing a team of creative professionals
  • Ensuring high-quality project delivery and brand consistency
  • Fostering a collaborative and innovative work environment
  • Working closely with stakeholders to align creative initiatives with business objectives

ASSUMPTION: This role requires a balance of creative, management, and strategic thinking skills. Experience in a similar role within a non-profit or related industry is beneficial but not strictly required.

πŸ“‹ Key Responsibilities

βœ… Overseeing the planning, execution, and delivery of creative projects to meet quality standards and deadlines

βœ… Managing and mentoring a team of creative professionals, fostering a collaborative and innovative work environment

βœ… Building and maintaining strong relationships with clients, querying the value of requests, and proposing alternatives

βœ… Managing the budget for creative projects, ensuring efficient allocation of resources and cost control

βœ… Sourcing surge support as needed (e.g., Upwork)

βœ… Contributing to global marketing and communications engagement efforts

ASSUMPTION: This role involves a mix of creative, project management, and client-facing responsibilities. Strong organizational skills and the ability to multitask are essential.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Graphic Design, or a related field

Experience: Minimum of 5 years in a creative services role, with at least 2 years in a managerial position

Required Skills:

  • Proven track record of managing creative projects and leading a team
  • Experience in client relationship management and budget oversight
  • Professional spoken and written English
  • Travel requirement: less than 10% annually

Preferred Skills:

  • Experience in digital marketing and content creation
  • Strong understanding of brand consistency and digital presence enhancement
  • Excellent communication and interpersonal skills
  • Professional certification in project management or a related discipline

ASSUMPTION: While a background in non-profit is not strictly required, understanding the unique aspects of working in a non-profit organization would be beneficial.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 USD (Estimated, based on industry standards for similar roles and experience levels)

Benefits:

  • Health insurance
  • Retirement savings plan
  • Generous vacation and leave policies
  • Employee assistance program

Working Hours: Full-time, flexible hours

ASSUMPTION: Salary range is estimated based on industry standards for similar roles and experience levels in the non-profit sector. Actual salary may vary based on individual qualifications and organizational policies.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Non-profit Organizations, focused on international development and humanitarian aid

Company Size: 10,001+ employees, providing a large and diverse work environment with ample opportunities for collaboration and growth

Founded: 1950, with a rich history and established reputation in the non-profit sector

Company Description:

  • World Vision is the largest child-focused private charity in the world
  • Motivated by faith and guided by deep experience and expertise
  • Devoted to improving the lives of children, families, and their communities around the world

Company Specialties:

  • International Development
  • Advocacy
  • Emergency Relief
  • Education & Lifeskills
  • Health
  • Child Protection - Anti Trafficking - Child Labour
  • Water
  • Sanitation
  • Hygiene

Company Website: wvi.org

ASSUMPTION: World Vision's extensive experience and global presence provide a stable and impactful work environment for employees.

πŸ“Š Role Analysis

Career Level: Mid-level management, with opportunities for growth and development within the organization

Reporting Structure: Reports directly to the Global Marketing and Communications Director

Work Arrangement: Fully remote, with flexibility to work from various locations within Β±5 hours of British Columbia, Canada

Growth Opportunities:

  • Potential to expand the creative services agency's scope and impact
  • Opportunities to work on diverse and high-impact projects
  • Possibility to grow within the organization, taking on more responsibilities or moving into different roles

ASSUMPTION: This role offers a unique blend of creative, management, and strategic responsibilities, providing ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Fully remote, with no physical office requirement

Office Location(s): Β±5 hours from British Columbia, Canada

Geographic Context:

  • World Vision operates in nearly 100 countries, providing a global perspective and diverse work environment
  • Remote work allows for flexibility and work-life balance
  • Opportunity to work with and learn from colleagues from various cultural backgrounds

Work Schedule: Flexible, with a focus on delivering high-quality work and meeting project deadlines

ASSUMPTION: The fully remote nature of this role provides flexibility and the opportunity to work from various locations, while still being part of a global organization.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the global marketing and communications director
  • Final interview with the senior director of global marketing and communications

Key Assessment Areas:

  • Cultural fit and alignment with World Vision's mission and values
  • Creative problem-solving skills and strategic thinking
  • Project management and team leadership abilities
  • Client relationship management and communication skills

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of World Vision's mission and values in your application materials
  • Prepare examples of your creative work and be ready to discuss them during the interview

ATS Keywords: Creative Services, Project Management, Team Leadership, Client Relationship Management, Budget Oversight, Digital Marketing, Content Creation, Brand Consistency, Communication, Interpersonal Skills

ASSUMPTION: World Vision's application process is designed to assess candidates' skills, experiences, and cultural fit for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Project management tools (e.g., Asana, Trello, Jira)
  • Design software (e.g., Adobe Creative Suite, Sketch, Figma)
  • Communication and collaboration tools (e.g., Microsoft Teams, Slack)
  • Video conferencing tools (e.g., Zoom, Google Meet)

ASSUMPTION: The specific tools and technologies used may vary based on the team's preferences and the organization's standards.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We are Christian
  • We are committed to the poor
  • We value people
  • We are steward of resources
  • We are partners

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Results-driven and focused on delivering high-quality work

Self-Assessment Questions:

  • How do you align with World Vision's mission and values?
  • How do you approach working with diverse teams and stakeholders?
  • How do you balance creative and strategic thinking with practical project management?

ASSUMPTION: World Vision's cultural fit considerations focus on aligning with the organization's mission, values, and work style.

⚠️ Potential Challenges

  • Managing a remote team with diverse time zones
  • Balancing creative and strategic responsibilities with project management tasks
  • Working with limited resources and budget constraints
  • Adapting to the unique aspects of working in a non-profit organization

ASSUMPTION: These challenges can be overcome with strong communication, adaptability, and a focus on delivering high-quality work.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on creative services within a non-profit organization
  • Similar roles in other industries may have different priorities and constraints
  • Career progression may involve moving into more senior management or specialized roles within World Vision

ASSUMPTION: This role offers a unique blend of creative, management, and strategic responsibilities, with opportunities for growth and development within the organization.

πŸ“ Sample Projects

  • Developing a comprehensive brand guidelines document for World Vision
  • Managing a team to create a series of engaging and informative marketing campaigns
  • Collaborating with stakeholders to enhance World Vision's digital presence and online platforms

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.

❓ Key Questions to Ask During Interview

  • How does this role contribute to World Vision's overall mission and goals?
  • What are the key priorities for this role in the first 90 days?
  • How does World Vision support the professional development and growth of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does World Vision foster a collaborative and innovative work environment?

ASSUMPTION: These questions help applicants better understand the role, the organization, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare examples of your creative work and be ready to discuss them during the interview
  • Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.