📌 Core Information
🔹 Job Title: Creative Manager
🔹 Company: Visa
🔹 Location: Mexico City, Ciudad de México, Mexico
🔹 Job Type: Full-time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Leading the in-house creative team and supporting creative initiatives across Latin America and the Caribbean (LAC).
- Driving creative excellence and managing multiple client accounts while fostering collaboration among cross-functional teams.
- Elevating creative quality, driving scalability, maximizing efficiencies, and optimizing production costs.
- Leveraging expertise to deliver exceptional results that fuel business growth for top-tier client brands.
ASSUMPTION: This role requires a high level of creative and strategic thinking, as well as strong project management skills to manage multiple client accounts and projects simultaneously.
📋 Key Responsibilities
✅ Develop creative concepts and communications that align with business strategies.
✅ Design compelling visuals that express a diverse range of concepts.
✅ Lead the hands-on execution of comprehensive media plans.
✅ Provide creative support for major programs and activations within the Mexico region.
✅ Collaborate closely with creative teams and internal stakeholders to define project scopes and deliver production solutions.
✅ Coordinate and align multiple cross-functional teams to ensure seamless workflow.
✅ Foster strong partnerships, provide guidance, and streamline collaboration across different business areas.
✅ Lead and inspire multidisciplinary creative teams within the LAC in-house agency.
✅ Identify opportunities to innovate, including implementing GenAI and enhancing efficiencies and quality across media plans.
✅ Maintain organized project documentation, status reports, and creative assets.
✅ Manage and motivate flexible creative teams for large-scale campaigns and regional projects.
ASSUMPTION: This role requires a hands-on approach to leading creative projects and teams, with a strong focus on driving creative excellence and maximizing efficiencies.
🎯 Required Qualifications
Education: Not specified, but relevant industry experience is crucial.
Experience: 8+ years in creative services, design, production, or a related field.
Required Skills:
- Demonstrated design expertise supported by a strong professional portfolio.
- Proven ability to develop compelling creative concepts and messaging, with strong writing skills for campaigns, taglines, and brand storytelling.
- Proficient in leveraging generative AI tools to ideate, refine, and solve creative writing challenges, enhancing both the quality and efficiency of content development.
- In-depth understanding of the advertising industry, including current trends, technologies, and best practices.
- Excellent communication, collaboration, and project management skills.
- Ability to thrive in a productive, fast-paced environment.
- Strong problem-solving and analytical abilities.
- Bilingual in English and Spanish.
- Deep knowledge of the Mexican market.
- Experience with digital platforms and out of home formats.
Preferred Skills:
- Skills in motion graphics or animation.
ASSUMPTION: Candidates should have a strong background in creative services, design, or production, with a proven track record of driving creative excellence and managing teams.
💰 Compensation & Benefits
Salary Range: According to Glassdoor, the average salary for a Creative Manager at Visa in Mexico is around MXN 150,000 - 250,000 per month. This role requires a high level of experience and expertise, so the salary could be higher depending on the candidate's qualifications and the company's budget.
Benefits:
- Visa offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
- The company also provides opportunities for professional development and growth.
Working Hours: This is a hybrid position with an expectation of days in office confirmed by the hiring manager.
ASSUMPTION: The salary range provided is an estimate based on industry standards and Glassdoor data. The actual salary may vary depending on the candidate's experience and the company's compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Visa is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
Company Size: Visa has 10,001+ employees globally, providing a large and diverse work environment.
Founded: Visa was founded in 1958 and has since grown to become a publicly traded company listed on the New York Stock Exchange (NYSE: V).
Company Description:
- Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities each year.
- The company's mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive.
- Visa is driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Company Specialties:
- Global payments technology company
Company Website: https://corporate.visa.com/en/careers.html
ASSUMPTION: Visa's large size and global presence offer applicants a wide range of opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of expertise and experience in creative services, design, or production.
Reporting Structure: The Creative Manager will lead the in-house creative team and support creative initiatives across Latin America and the Caribbean (LAC), reporting directly to the regional creative director.
Work Arrangement: This is a hybrid position with an expectation of days in office confirmed by the hiring manager.
Growth Opportunities:
- As a senior-level role, this position offers opportunities for career advancement within Visa's global organization.
- The company's large size and diverse range of products and services provide ample opportunities for professional growth and development.
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to advance to even more senior positions within the company.
🌍 Location & Work Environment
Office Type: Visa's Mexico City office is a modern, collaborative workspace designed to foster creativity and innovation.
Office Location(s): 900 Metro Center Blvd, Foster City, California, US
Geographic Context:
- Mexico City is the capital and most populous city of Mexico, with a vibrant cultural scene and a thriving economy.
- The city is known for its rich history, diverse neighborhoods, and world-class museums and attractions.
- Mexico City offers a high quality of life, with a wide range of housing options, excellent dining, and numerous recreational activities.
Work Schedule: The work schedule for this hybrid position will be confirmed by the hiring manager.
ASSUMPTION: Mexico City offers a dynamic and culturally rich environment for professionals, with a high quality of life and numerous opportunities for personal and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the regional creative director
Key Assessment Areas:
- Creative portfolio and case studies
- Communication and presentation skills
- Problem-solving and analytical abilities
- Cultural fit and alignment with Visa's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare a portfolio showcasing your best creative work, with a focus on campaigns, taglines, and brand storytelling.
- Be ready to discuss your experience with generative AI tools and how you've used them to enhance creative content development.
- Research Visa's company culture and values to demonstrate your alignment with the organization.
ATS Keywords: Creative Services, Design, Production, Project Management, Communication, Collaboration, Problem Solving, Analytical Skills, Bilingual, Digital Platforms, Advertising Industry Knowledge, Generative AI Tools, Client Relationship Management, Visual Design, Team Leadership, Motion Graphics, Animation
ASSUMPTION: Visa's application process is designed to assess candidates' creative skills, strategic thinking, and cultural fit for the organization.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (Asana, Trello, Jira)
- Generative AI tools (Midjourney, DALL-E, Stable Diffusion)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the candidate's expertise and the projects they work on.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovation
- Integrity
- One Visa
- Service
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and accountable
- Strategic and forward-thinking
Self-Assessment Questions:
- How do you demonstrate Visa's customer-centric value in your creative work?
- Can you provide an example of a time when you used innovation to solve a creative challenge?
- How do you ensure that your work aligns with Visa's brand guidelines and maintains a consistent visual identity?
ASSUMPTION: Visa's company culture is focused on collaboration, innovation, and customer-centricity, with a strong emphasis on driving results and maintaining a consistent brand identity.
⚠️ Potential Challenges
- Managing multiple client accounts and projects simultaneously may require strong time management and prioritization skills.
- Working in a hybrid environment may present unique challenges in terms of communication and collaboration with remote team members.
- The fast-paced nature of the advertising industry may require adaptability and the ability to work well under pressure.
- Competing with other global advertising agencies for top-tier client brands may require a strong understanding of the market and a proactive approach to business development.
ASSUMPTION: This role may present challenges related to time management, communication, adaptability, and market competition, but offers significant opportunities for growth and development for the right candidate.
📈 Similar Roles Comparison
- This role is similar to a Creative Director or Art Director position, but with a focus on managing an in-house creative team and supporting regional creative initiatives.
- Compared to other advertising agencies, Visa offers a unique opportunity to work for a global payments technology company with a strong brand and extensive resources.
- Career paths for this role may include advancement to regional creative director or other senior leadership positions within Visa's global organization.
ASSUMPTION: This role offers a unique opportunity to work for a global brand with extensive resources and a strong focus on innovation and customer-centricity.
📝 Sample Projects
- Developing a comprehensive media plan for a major client brand launch in the LAC region.
- Creating a series of visually compelling advertisements for out-of-home formats in key markets across Mexico.
- Designing a cohesive brand identity for a new product or service offering, including logo, color scheme, and typography.
ASSUMPTION: These sample projects are intended to illustrate the types of creative challenges and opportunities that may arise in this role, but the specific projects may vary depending on the candidate's expertise and the company's needs.
❓ Key Questions to Ask During Interview
- Can you describe the regional creative team and the dynamic between the in-house agency and external partners?
- How does Visa support the professional development and growth of its creative team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does Visa approach diversity, equity, and inclusion in its creative work and team composition?
- What are the most rewarding aspects of working as a Creative Manager at Visa, according to current team members?
ASSUMPTION: These interview questions are designed to assess the candidate's fit with Visa's company culture, creative team dynamics, and professional development opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Visa careers website
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare a portfolio showcasing your best creative work, with a focus on campaigns, taglines, and brand storytelling.
- Be ready to discuss your experience with generative AI tools and how you've used them to enhance creative content development.
- Follow up with the hiring manager one week after submission to confirm receipt of your application and express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
