Creative Producer

📌 Core Information

🔹 Job Title: Creative Producer

🔹 Company: Heidi Health

🔹 Location: Level 5, 24-26 Cubitt Street, Cremorne, Victoria, Australia

🔹 Job Type: Full-Time, Hybrid (3 days in office)

🔹 Category: Creative & Design

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site with hybrid option

🚀 Job Overview

Key aspects of this role include:

• Leading the development and production of engaging advertising and creative content globally
• Building and managing a high-performing creative team
• Collaborating with various teams to translate complex ideas into accessible narratives
• Managing global content shoots and campaigns
• Maintaining creative excellence and brand consistency across all channels

ASSUMPTION: This role requires a creative individual with strong leadership skills and experience in managing multidisciplinary teams. The ideal candidate will have a proven track record in creative production and a passion for storytelling.

📋 Key Responsibilities

✅ Lead the development and production of engaging advertising and creative content that brings Heidi’s voice, story, and impact to life

✅ Build and manage a high-performing creative team including video editors, designers, writers, and producers both internal and external

✅ Collaborate with marketing, go to market, product, and clinical teams to translate complex ideas into accessible and emotionally resonant narratives

✅ Manage global content shoots and campaigns, from pre-production through to post

✅ Maintain creative excellence and brand consistency across all channels

✅ Deliver creative at a rapid pace, always accelerating and scaling production

✅ Explore innovative formats to connect with clinicians, partners, and patients alike

ASSUMPTION: The role requires strong project management skills, attention to detail, and the ability to work well under pressure. The ideal candidate will be comfortable working in a fast-paced environment and managing multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, Fine Arts, or a related discipline)

Experience: Proven experience leading creative production in a fast-paced, mission-driven environment

Required Skills:

• Proven storytelling ability that blends emotional resonance with technical clarity
• Experience managing multidisciplinary creative teams and external production partners
• Strong visual and editorial instincts, with deep familiarity across video, social, digital, and experiential media
• Data fluency and a rigorous approach to analyzing content performance and informing creative direction
• Excellent people skills, with the ability to work effectively with a wide range of stakeholders

Preferred Skills:

• Familiarity with healthcare, AI, or clinical settings

ASSUMPTION: While a degree in a relevant field is preferred, the company may consider candidates with equivalent experience and a strong portfolio.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a creative producer role with 5-10 years of experience in Australia, the estimated salary range is AUD 120,000 - 160,000 per annum. This range may vary depending on the candidate's skills, experience, and qualifications.

Benefits:

• Flexible hybrid working environment (3 days in the office)
• Additional paid day off for your birthday and wellness days
• Special corporate rates at Anytime Fitness in Melbourne
• Generous personal development budget of $500 per annum
• Shares (equity) in the company

Working Hours: Full-time position with standard business hours, Monday to Friday. Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's skills, experience, and qualifications. The company offers a competitive benefits package to attract and retain top talent.

📌 Applicant Insights

🔍 Company Context

Industry: Heidi Health operates in the Software Development industry, focusing on medical artificial intelligence, medical machine learning, and medical software. The company specializes in diagnostic AI and medical education.

Company Size: Heidi Health is a mid-sized company with 51-200 employees. This size allows for a more agile and innovative work environment, with opportunities for growth and career development.

Founded: Heidi Health was founded in 2019 and has since grown to become a leading provider of AI scribes used daily by tens of thousands of clinicians in over 50 countries.

Company Description:

• Heidi Health is the team behind the world’s most loved AI scribe used daily by tens of thousands of clinicians in over 50 countries, scribing millions of consults every month.
• Their real power lies in their ability to personalize notes with customized templates, create any healthcare document with a simple prompt, enable seamless team collaboration through shared sessions for multi-disciplinary care, and more.
• Heidi Health adapts to unique workflows across all specialties, from solo practitioners to large hospital networks, primary care to neurology to OBGYN.

Company Specialties:

• Medical education
• Medical artificial intelligence
• Medical machine learning
• Medical software
• Diagnostic AI
• Diagnostic medicine
• And education

Company Website: heidihealth.com

ASSUMPTION: Heidi Health is a fast-growing company with a strong focus on innovation and improving patient care. The company's success is driven by its commitment to creating unconventional solutions to difficult problems and building them fast.

📊 Role Analysis

Career Level: This role is suitable for an experienced creative professional looking to take the next step in their career. The ideal candidate will have a proven track record in creative production and a passion for storytelling.

Reporting Structure: The Creative Producer will report directly to the VP of Go to Market, Leah Mahtani, and will work closely with various teams, including marketing, go to market, product, and clinical teams.

Work Arrangement: This is a hybrid role, with 3 days required in the office and the remaining 2 days working remotely.

Growth Opportunities:

• As Heidi Health continues to grow, there will be opportunities for the Creative Producer to take on more responsibilities and advance their career within the company.
• The ideal candidate will be proactive and eager to take on new challenges as the company expands.
• Heidi Health offers a generous personal development budget of $500 per annum to support employees' professional growth.

ASSUMPTION: The Creative Producer role offers excellent opportunities for career growth and development within Heidi Health. The company values initiative and encourages employees to take on new challenges as the company expands.

🌍 Location & Work Environment

Office Type: Heidi Health's headquarters are located in Melbourne, Victoria, Australia. The office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): Level 5, 24-26 Cubitt Street, Cremorne, Victoria, Australia

Geographic Context:

• Melbourne is the capital and most populous city in the state of Victoria, with a population of approximately 4.9 million people.
• The city is known for its vibrant cultural scene, including art, music, and food festivals, as well as its iconic landmarks, such as the Melbourne Cricket Ground and the Royal Botanic Gardens.
• Melbourne has a temperate oceanic climate, with warm summers and mild winters.

Work Schedule: The Creative Producer will work standard business hours, Monday to Friday, with occasional overtime required to meet project deadlines.

ASSUMPTION: The ideal candidate will be comfortable working in a fast-paced, dynamic environment and will thrive in a collaborative, creative workspace.

💼 Interview & Application Insights

Typical Process:

• Online application review
• Phone or video screen with the HR team
• In-person or video interview with the hiring manager, Leah Mahtani
• Final interview with key stakeholders
• Background check and reference check

Key Assessment Areas:

• Creative portfolio and storytelling ability
• Leadership and team management skills
• Problem-solving and adaptability
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Include a portfolio of your best creative work, showcasing your storytelling ability and visual instincts
• Prepare examples of how you have managed multidisciplinary creative teams and external production partners
• Be ready to discuss your approach to analyzing content performance and informing creative direction

ATS Keywords: Creative production, storytelling, team management, visual instincts, editorial instincts, video media, social media, digital media, experiential media, data fluency, content performance analysis, people skills, healthcare familiarity, AI familiarity, clinical settings familiarity

ASSUMPTION: Heidi Health uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

🛠️ Tools & Technologies

• Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects)
• Video editing software (e.g., Final Cut Pro, Avid Media Composer)
• Project management tools (e.g., Asana, Trello, Jira)
• Content management systems (e.g., WordPress, Drupal)

ASSUMPTION: The ideal candidate will have experience with industry-standard creative software and project management tools. Familiarity with content management systems is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• We create unconventional solutions to difficult problems and build them fast
• We design user experiences for joy and ship them fast
• We make decisions in a flat hierarchy that prioritizes the truth over rank
• We provide the resources for people to succeed and give them the freedom to do it

Work Style:

• Collaborative and creative
• Fast-paced and dynamic
• Focused on delivering results and driving growth

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working in a collaborative, creative workspace?
• Do you have a proven track record in creative production and a passion for storytelling?

ASSUMPTION: Heidi Health values initiative, creativity, and a strong work ethic. The ideal candidate will be proactive, collaborative, and eager to take on new challenges.

⚠️ Potential Challenges

• The role requires managing multiple projects simultaneously and working to tight deadlines
• The ideal candidate will be comfortable working in a fast-paced environment and managing multiple stakeholders
• The role may require occasional overtime to meet project deadlines
• The role is based in Melbourne, Australia, and may require occasional travel for content shoots and campaigns

ASSUMPTION: The Creative Producer role can be challenging at times, but the ideal candidate will be proactive, adaptable, and eager to take on new challenges.

📈 Similar Roles Comparison

• This role is similar to a Creative Director or Head of Creative at a marketing or advertising agency, but with a focus on healthcare and AI
• Unlike traditional agency roles, this role requires a strong understanding of healthcare and AI, as well as the ability to work effectively with clinical teams
• This role offers excellent opportunities for career growth and development within Heidi Health, a fast-growing company in the healthcare technology sector

ASSUMPTION: The Creative Producer role is unique and offers a rare opportunity to work at the intersection of creativity, healthcare, and AI. The ideal candidate will have a strong background in creative production and a passion for storytelling, as well as a deep understanding of healthcare and AI.

📝 Sample Projects

• Developing a series of engaging video testimonials from clinicians using Heidi's AI scribe to showcase its benefits and impact on patient care
• Creating a suite of animated explainer videos to educate clinicians and patients about Heidi's features and how to use the platform effectively
• Designing and producing a series of print and digital advertisements to promote Heidi's services to healthcare providers and organizations

ASSUMPTION: These sample projects are intended to illustrate the types of creative challenges the Creative Producer may face in this role. The ideal candidate will have experience with similar projects and a strong portfolio showcasing their storytelling ability and visual instincts.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the organization?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Heidi Health support the professional growth and development of its employees?
• What are the biggest challenges facing the company in the next 12-24 months, and how can this role help address them?
• How does Heidi Health measure the success of its creative content and campaigns?

ASSUMPTION: These key questions are intended to help the candidate better understand the role, the company, and the challenges facing the organization. The ideal candidate will be proactive and eager to take on new challenges as the company expands.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio of your best creative work, showcasing your storytelling ability and visual instincts
• Prepare examples of how you have managed multidisciplinary creative teams and external production partners
• Follow up with the HR team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.