π Core Information
πΉ Job Title: Creative Program Manager, Device Packaging Experience
πΉ Company: Amazon
πΉ Location: Luxembourg
πΉ Job Type: On-site
πΉ Category: Creative & Design
πΉ Date Posted: May 9, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing the development and creative execution of localized Amazon branded device packaging and publications.
- Collaborating with regional Go-to-Market teams and cross-functional US resources to ensure process steps are planned and executed effectively.
- Leading creative development with regional teams, 3P vendors, and suppliers, ensuring accurate and timely delivery of final artwork.
- Creating and managing regional program schedules, forecasting resources, and delegating tasks to creative resources.
- Facilitating reviews with internal stakeholders and supporting process improvement initiatives.
ASSUMPTION: This role requires strong project management, communication, and leadership skills to coordinate multiple teams and stakeholders across different regions.
π Key Responsibilities
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Plan and manage the creative development of international packaging and in-box publication design initiatives, including graphic design, print production artwork, localization, and handoff of final artwork to suppliers.
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Lead creative development with regional teams, 3P vendors, and suppliers, communicating schedules, solidifying localized design direction and production, content (text and assets), and executing within the artwork files ensuring accuracy.
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Create and manage regional program schedules, forecast and plan resources for assigned programs, and delegate and prioritize tasks to creative resources.
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Schedule and facilitate reviews with internal stakeholders, manage other creative or internal projects as assigned, and develop or support process improvement initiatives.
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong organizational skills to manage multiple projects and deadlines.
π― Required Qualifications
Education: Bachelor's degree in Design, Marketing, or a related field.
Experience: 5-10 years of experience in managing creative development initiatives, with a focus on packaging design and project management.
Required Skills:
- Proven experience in creative development, project management, and stakeholder communication.
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft Office Suite.
- Fluency in English, with proficiency in additional languages preferred.
- Experience working with regional teams and cross-functional resources.
Preferred Skills:
- Experience with Amazon's design and branding guidelines.
- Familiarity with print production processes and print vendors.
- Experience working with 3P vendors and suppliers.
ASSUMPTION: Experience in the tech industry or with consumer electronics is a plus but not required. Strong communication and project management skills are essential for success in this role.
π° Compensation & Benefits
Salary Range: β¬70,000 - β¬90,000 per year (based on industry standards for Luxembourg and the role's experience level).
Benefits:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off, including vacation, sick, and holidays.
- Maternity and parental leave.
- Employee discounts on Amazon products.
Working Hours: Full-time, with a standard workweek of 40 hours, Monday through Friday. Occasional overtime may be required to meet project deadlines.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Amazon operates in the e-commerce, retail, and technology sectors, with a focus on innovation, customer obsession, and operational excellence.
Company Size: Amazon is a large corporation with over 10,000 employees, providing ample opportunities for growth and collaboration.
Founded: Amazon was founded in 1994 by Jeff Bezos and has since grown into a global leader in e-commerce and technology.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse product offerings provide numerous opportunities for career growth and development within the company.
π Role Analysis
Career Level: This role is suitable for an experienced professional seeking to advance their career in creative program management, with a focus on device packaging.
Reporting Structure: The Creative Program Manager reports directly to the Senior Manager, Device Packaging Experience.
Work Arrangement: This role is on-site, with the possibility of occasional remote work for meetings or specific projects.
Growth Opportunities:
- Advancement to a senior or management role within the Device Packaging Experience team or related departments.
- Expansion into other areas of Amazon's creative or design teams, such as branding, advertising, or content creation.
- Opportunities to work on high-impact projects and initiatives, contributing to Amazon's overall success.
ASSUMPTION: With Amazon's focus on innovation and growth, there are ample opportunities for professionals to develop their skills and advance their careers within the company.
π Location & Work Environment
Office Type: Amazon's Luxembourg office is a modern, collaborative workspace designed to foster creativity and innovation.
Office Location(s): 31 Rives de Clausen, Luxembourg, Luxembourg 2165
Geographic Context:
- Luxembourg is a small, landlocked country in Western Europe, bordered by Belgium, Germany, and France.
- The country is known for its financial industry, multicultural environment, and high quality of life.
- Luxembourg City, where Amazon's office is located, is the country's capital and largest city, with a population of around 120,000 people.
Work Schedule: The standard workweek is Monday through Friday, with core hours from 9:00 AM to 5:00 PM. Flexible working arrangements may be available, depending on the role and team.
ASSUMPTION: Working in Luxembourg offers a unique blend of European cultures, a high standard of living, and a multicultural work environment.
πΌ Interview & Application Insights
Typical Process:
- Online application submission and resume screening.
- Phone or video screen with a member of the HR team.
- On-site or virtual interview with the hiring manager and a panel of team members.
- Final round interview with the senior leadership team.
Key Assessment Areas:
- Portfolio and case study presentations showcasing relevant experience and skills.
- Behavioral and situational interview questions focused on problem-solving, communication, and leadership skills.
- Cultural fit and alignment with Amazon's leadership principles.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare a portfolio or case studies demonstrating your creative development, project management, and stakeholder communication skills.
- Research Amazon's design and branding guidelines to showcase your understanding of the company's visual identity.
ATS Keywords: Creative development, project management, packaging design, localization, stakeholder communication, resource planning, task delegation, process improvement
ASSUMPTION: Amazon's application process is designed to assess candidates' skills, cultural fit, and potential for success in the role. Tailoring your application materials and preparing for behavioral and situational interview questions will help you stand out as a strong candidate.
π οΈ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, JIRA, Trello)
- Localization tools (e.g., Smartling, Transifex, Phrase)
ASSUMPTION: Familiarity with Amazon's design and branding guidelines, as well as relevant project management and localization tools, will be beneficial for success in this role.
π Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Collaborative and cross-functional teamwork
- Fast-paced and dynamic work environment
- Focus on innovation, creativity, and continuous improvement
Self-Assessment Questions:
- How do you ensure that you maintain a strong focus on customer needs and preferences in your work?
- Can you describe a time when you had to manage multiple stakeholders with competing priorities and how you handled it?
- How do you approach process improvement and driving change within an organization?
ASSUMPTION: Amazon's company culture emphasizes customer obsession, innovation, and operational excellence. Candidates who demonstrate strong alignment with these values and a passion for driving results will be well-suited to the company's work environment.
β οΈ Potential Challenges
- Managing multiple regional teams and stakeholders with varying time zones and cultural backgrounds.
- Balancing creative vision with practical constraints, such as budget and timeline limitations.
- Keeping up with Amazon's fast-paced and ever-evolving product portfolio and branding guidelines.
- Adapting to changes in project scope, priorities, or resources due to the dynamic nature of the tech industry.
ASSUMPTION: These challenges are inherent to the role and require strong project management, communication, and adaptability skills to navigate successfully.
π Similar Roles Comparison
- Compared to other creative program management roles, this position has a stronger focus on device packaging and localization, requiring specific industry knowledge and experience.
- In the tech industry, this role is unique in its focus on Amazon's device packaging experience, with a broader scope than similar roles in other companies.
- Career progression in this role may lead to senior or management positions within Amazon's Device Packaging Experience team or related departments, with opportunities for expansion into other areas of Amazon's creative or design teams.
ASSUMPTION: This role offers a unique blend of creative and project management responsibilities, with a focus on device packaging and localization within the tech industry.
π Sample Projects
- Managing the creative development and localization of packaging for a new line of Amazon Echo devices, ensuring consistent branding and customer appeal across multiple regions.
- Collaborating with regional teams to update in-box publication designs for Amazon's Kindle e-readers, incorporating new content and design elements while maintaining brand consistency.
- Leading a process improvement initiative to streamline the packaging artwork handoff process with external suppliers, reducing turnaround times and minimizing errors.
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by a Creative Program Manager within Amazon's Device Packaging Experience team.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Device Packaging Experience team, and how this role fits into the broader organization?
- How does Amazon support the professional development and growth of its employees, particularly in creative and design roles?
- Can you provide examples of how the company fosters a culture of innovation and continuous improvement within its creative teams?
- How does Amazon approach collaboration and communication with regional teams and cross-functional resources, and what tools or processes are in place to facilitate this?
- What are the key performance indicators (KPIs) used to measure success in this role, and how are they tracked and reported?
ASSUMPTION: Asking these questions will help you gain a deeper understanding of the role, the team, and the company culture, enabling you to make an informed decision about your fit for the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight relevant experience and skills for this role, emphasizing your creative development, project management, and stakeholder communication abilities.
- Prepare a portfolio or case studies demonstrating your creative development, project management, and stakeholder communication skills, with a focus on device packaging and localization projects.
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role and inquire about next steps.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.