📌 Core Information
🔹 Job Title: Creative Program Manager, eero Packaging Team
🔹 Company: Amazon
🔹 Location: San Francisco, California, United States
🔹 Job Type: On-site
🔹 Category: Creative & Design
🔹 Date Posted: May 2, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: No
🚀 Job Overview
Key aspects of this role include:
- Driving end-to-end printed packaging execution for eero product launches and international expansion
- Cross-functional collaboration with marketing, brand, product, legal, compliance, and operations teams
- Creating and managing artwork schedules and BOM change control
- Managing international packaging partners and worldwide SKU creation
- Ensuring packaging artwork is developed and approved on-time and meets quality standards
ASSUMPTION: This role requires a high level of organization, strong communication skills, and experience in packaging management.
📋 Key Responsibilities
✅ Drive cross-functional stakeholders to determine schedules for on-box packaging and label content for eero programs
✅ Own and communicate artwork schedules to the overall hardware program team
✅ Lead packaging ID and packaging artwork approval meetings with CEO & CMO
✅ Develop systems to improve packaging & label content review, approval, and release processes
✅ Manage Bill of Materials (BOM) change control for packaging materials
✅ Approve printed mechanical artworks and supplier-created softproofs for production
✅ Understand multiple printing processes and materials to align with creative strategy and lead decisions
✅ Participate in worldwide SKU creation and drive solutions on simplifying SKU strategy
✅ Manage product, legal, and sustainability claims for packaging and substantiation towards those claims
✅ Manage international packaging partners in China and Vietnam and lead bi-weekly status meetings
ASSUMPTION: This role involves a high degree of coordination, attention to detail, and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Graphic Design, Packaging Science, or a similar discipline)
Experience: 2-5 years of experience in packaging management, project management, or a related role
Required Skills:
- Proven experience in packaging management or a related field
- Strong project management skills, with the ability to manage multiple projects simultaneously
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Strong understanding of printing processes and materials
- Experience with Bill of Materials (BOM) management
- Familiarity with international packaging regulations and standards
Preferred Skills:
- Experience with eero products or similar hardware devices
- Fluency in Mandarin or Vietnamese
- Experience with packaging artwork approval processes
ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on industry standards for a mid-level packaging manager in the San Francisco Bay Area)
Benefits:
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Maternity and paternity leave
- Employee discounts on Amazon products
Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and project deadlines
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and technology
Company Size: 10,001+ employees (Enterprise)
Founded: 1994 (as an online bookstore, later expanding into e-commerce, cloud computing, digital streaming, and artificial intelligence)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- The company is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
- Amazon is known for its innovative culture, rapid growth, and commitment to sustainability
Company Specialties:
- E-commerce platform and services
- Cloud computing and infrastructure services (Amazon Web Services)
- Digital streaming and content creation (Amazon Prime Video, Amazon Music, and Audible)
- Artificial intelligence and machine learning technologies (Alexa, Amazon Go, and Amazon Robotics)
Company Website: Amazon.com
ASSUMPTION: Working at Amazon offers opportunities for professional growth, exposure to cutting-edge technology, and a dynamic work environment.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Senior Manager, eero Packaging
Work Arrangement: On-site, with the possibility of occasional remote work for meetings or specific projects
Growth Opportunities:
- Potential career progression into senior management or specialized roles within the packaging team
- Opportunities to work on high-impact projects and collaborate with cross-functional teams
- Access to professional development resources and training programs
ASSUMPTION: This role offers opportunities for career growth and development within Amazon's packaging team and the broader organization.
🌍 Location & Work Environment
Office Type: Urban office environment in San Francisco's South of Market (SoMa) neighborhood
Office Location(s): 410 Terry Ave N, Seattle, WA 98109 (Amazon's headquarters) and 525 Market St, San Francisco, CA 94105 (eero's office)
Geographic Context:
- San Francisco is a major tech hub with a vibrant culture, diverse population, and numerous amenities
- The office is located in the SoMa neighborhood, which is known for its tech companies, restaurants, and nightlife
- The Bay Area has a Mediterranean climate, with mild winters and warm, dry summers
Work Schedule: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and project deadlines
ASSUMPTION: The work environment is fast-paced, collaborative, and focused on innovation and customer-centric design.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a recruiter or HR representative
- On-site or virtual interview with the hiring manager and/or team members
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Packaging management experience and skills
- Project management and organizational skills
- Communication and collaboration skills
- Understanding of printing processes and materials
- Alignment with Amazon's leadership principles
Application Tips:
- Tailor your resume and cover letter to highlight your relevant packaging management experience and skills
- Prepare examples of your packaging work and be ready to discuss your design process and decision-making
- Research Amazon's leadership principles and be prepared to discuss how your values align with the company's
ATS Keywords: Packaging management, project management, printing processes, cross-functional collaboration, Amazon, eero, product launch, international expansion
ASSUMPTION: The application process may vary depending on the specific role and the candidate's qualifications.
🛠️ Tools & Technologies
- Packaging design software (e.g., Adobe Illustrator, InDesign, or similar)
- Project management tools (e.g., Asana, JIRA, or similar)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs, Sheets, and Slides)
ASSUMPTION: The specific tools and technologies used may vary depending on the role and the candidate's preferences.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and cross-functional teamwork
- Focus on innovation and continuous improvement
- Data-driven decision-making
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with cross-functional teams and managing multiple projects simultaneously?
- Do you have a strong attention to detail and a commitment to quality?
- Are you passionate about customer-centric design and continuous improvement?
ASSUMPTION: Amazon's culture is fast-paced, innovative, and focused on customer-centric design and continuous improvement.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Collaborating effectively with cross-functional teams and stakeholders
- Adapting to a fast-paced work environment and changing priorities
- Working with international partners and navigating cultural differences
ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role is similar to other packaging management positions but focuses specifically on eero products and international expansion
- Compared to other packaging roles, this position may have a higher degree of collaboration with cross-functional teams and a greater emphasis on international expansion
- Career progression in this role may lead to senior management or specialized roles within the packaging team or broader organization
ASSUMPTION: This role offers unique opportunities for career growth and development within Amazon's packaging team and the broader organization.
📝 Sample Projects
- Managing the packaging artwork approval process for a new eero product launch
- Collaborating with international partners to develop and approve packaging artwork for international markets
- Implementing a new system for managing packaging & label content review, approval, and release processes
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Creative Packaging Program Manager, eero Packaging Team.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the eero packaging team?
- How does this role fit into the broader organization, and what opportunities are there for growth and development?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Amazon support work-life balance for employees in this role?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: Asking these questions demonstrates your interest in the role and commitment to understanding the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant packaging management experience and skills
- Prepare examples of your packaging work and be ready to discuss your design process and decision-making
- Research Amazon's leadership principles and be prepared to discuss how your values align with the company's
- Follow up with the recruiter or HR representative within one week of submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
