Creative Repair Specialist

📌 Core Information

🔹 Job Title: Creative Repair Specialist

🔹 Company: Surface Experts of North Fort Worth

🔹 Location: Fort Worth, Texas

🔹 Job Type: Full-Time

🔹 Category: Specialty Trade Contractors

🔹 Date Posted: July 17, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Performing creative repairs on-site, usually in an hour or less
• Providing excellent customer service and communication
• Problem-solving in various settings, such as apartments, hotels, and construction sites
• Following a unique, 5-step repair process

ASSUMPTION: This role requires a high level of creativity and manual dexterity, as well as strong communication skills to interact with customers.

📋 Key Responsibilities

✅ Complete 4 or more creative repairs on-site each day

✅ Perform work on-location while displaying good customer service and communication

✅ Problem-solve with repairs in a variety of settings

✅ Update progress on repairs by entering information and notes on the company's CRM/Dispatch tool

✅ Learn and integrate the company's 5-step repair process into daily routines

✅ Master each instrument and tool in the personalized tool-kit

✅ Flex artistic talents to create unique solutions for each repair

ASSUMPTION: While the role involves physical work, it also requires a high degree of creativity and problem-solving skills.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Hands-on experience doing some form of manual work, such as construction, manufacturing, painting, or sculpting

Required Skills:

• Ability to see, distinguish, and replicate colors
• Familiarity with color and color matching
• Strong communication skills
• Problem-solving skills
• Ability to work independently

Preferred Skills:

• Experience in auto-body repair, fiberglass repair, 2-part epoxies, and composites
• Background in facilities maintenance

ASSUMPTION: While experience in the specific repair field is helpful, the company is willing to train the right candidate with the necessary skills and artistic talents.

💰 Compensation & Benefits

Salary Range: $35,000 - $70,000 per year (based on experience and performance-based commissions)

Benefits:

• Bonus based on performance
• Company car
• Opportunity for advancement
• Training and development
• Paid holidays and accruable vacation
• Flexible work schedule
• Paid new hire training
• Tools included
• Mentorship opportunities
• Dedicated help lines

Working Hours: Full-time, with no required overtime, nights, or weekends

ASSUMPTION: The salary range is based on industry standards for entry-level positions in this field, with the potential for bonuses based on performance.

📌 Applicant Insights

🔍 Company Context

Industry: Surface Experts is a comprehensive hard surface repair company that specializes in fixing minor damages to various surfaces, such as bathtubs, cabinets, floors, appliances, countertops, and furniture.

Company Size: Small (2-10 employees)

Founded: 2021

Company Description:

• Combines traditional trades with original processes and products to provide long-lasting repairs
• Focuses on repairing small spots rather than resurfacing everything
• Offers repairs that don't make a mess, leave a smell, or take more than 2 hours

Company Specialties:

• Interior hard surface spot repair

Company Website: Surface Experts of North Fort Worth

ASSUMPTION: Surface Experts is a small, locally-focused company that values strong relationships and exceptional customer service.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: This role reports directly to the company owner, who works alongside the team each day

Work Arrangement: On-site, with a flexible work schedule that can accommodate midweek appointments

Growth Opportunities:

• Ongoing repair training and career development
• Mentorship opportunities

ASSUMPTION: This role offers opportunities for growth and advancement within the company, as well as the chance to learn a new trade.

🌍 Location & Work Environment

Office Type: Small, local business with an owner who works alongside the team each day

Office Location(s): 8101 Boat Club Rd, Fort Worth, Texas 76179, US

Geographic Context:

• Fort Worth is the 12th-largest city in the United States and the fifth-largest city in the state of Texas
• The city is known for its vibrant arts scene, including the Kimbell Art Museum and the Modern Art Museum of Fort Worth
• Fort Worth has a humid subtropical climate, with hot summers and mild winters

Work Schedule: Full-time, with no required overtime, nights, or weekends

ASSUMPTION: The work environment is supportive and collaborative, with a focus on celebrating achievements and problem-solving together.

💼 Interview & Application Insights

Typical Process:

• Submit application through the provided link
• Phone or video screen with the hiring manager
• In-person interview with the team
• Background check and drug test

Key Assessment Areas:

• Artistic abilities and color matching skills
• Problem-solving skills
• Communication skills
• Attitude and cultural fit

Application Tips:

• Highlight any relevant experience in manual work, painting, sculpting, or other artistic pursuits
• Demonstrate strong communication skills and a problem-solving mindset in your resume and cover letter
• Prepare examples of your artistic work to showcase during the interview

ATS Keywords: Creative repairs, color matching, manual work, customer service, problem-solving, artistic talents, communication, facilities maintenance, construction, manufacturing, painting, sculpting, auto-body repair, fiberglass repair, epoxies, composites

ASSUMPTION: The application process is straightforward, with a focus on assessing the candidate's artistic abilities, problem-solving skills, and cultural fit.

🛠️ Tools & Technologies

• Company-provided tools and products
• CRM/Dispatch tool for entering repair progress and notes

ASSUMPTION: The company provides all necessary tools and products for the role, with a focus on using a CRM/Dispatch tool for tracking repair progress.

👔 Cultural Fit Considerations

Company Values:

• Serve Others
• Be a Problem Solver
• Trust the Process

Work Style:

• Collaborative and supportive team environment
• Focus on exceptional customer service and problem-solving
• Flexible work schedule with no required overtime, nights, or weekends

Self-Assessment Questions:

• Do you enjoy making things using your hands?
• Do you have hobbies that involve color or 3-D art?
• Are you comfortable working independently and problem-solving on-site?

ASSUMPTION: Surface Experts values strong relationships, exceptional customer service, and a collaborative work environment.

⚠️ Potential Challenges

• The role requires a high degree of creativity and manual dexterity
• Candidates may need to learn new tools and techniques
• The work can be physically demanding at times
• The role may require travel to various job sites

ASSUMPTION: While the role offers many benefits, it also presents some challenges that candidates should be aware of before applying.

📈 Similar Roles Comparison

• This role differs from other repair positions in its focus on creative, on-site repairs rather than complete resurfacing or replacement
• Surface Experts' unique repair process sets it apart from competitors in the industry
• This role offers opportunities for growth and advancement within the company, as well as the chance to learn a new trade

ASSUMPTION: While this role shares similarities with other repair positions, it stands out due to its focus on creative, on-site repairs and unique repair process.

📝 Sample Projects

• Repairing a chipped bathtub with a custom color match
• Fixing a scratched countertop with a unique design and sheen
• Restoring a damaged floor to its original appearance using a specialized technique

ASSUMPTION: These sample projects demonstrate the creative and problem-solving aspects of the role, as well as the need for strong color matching skills.

❓ Key Questions to Ask During Interview

• What is the typical repair process for a given surface, such as a bathtub or countertop?
• How does the company support technicians in the field, such as with tools, products, or training?
• What is the team's approach to problem-solving and collaboration?
• What opportunities are there for growth and advancement within the company?
• How does the company ensure a positive work-life balance for its employees?

ASSUMPTION: These questions help candidates better understand the role, the company culture, and the opportunities for growth and advancement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Highlight any relevant experience in manual work, painting, sculpting, or other artistic pursuits in your resume
• Demonstrate strong communication skills and a problem-solving mindset in your cover letter
• Prepare examples of your artistic work to showcase during the interview
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.