🔹 Job Title: Creative Repair Specialist
🔹 Company: Surface Experts - Northeast Columbus
🔹 Location: Gahanna, Ohio
🔹 Job Type: Full-Time
🔹 Category: Repair & Maintenance
🔹 Date Posted: May 29, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a balance of artistic talent, practical skills, and strong customer service. It's ideal for individuals with a creative background who enjoy hands-on work and interacting with customers.
✅ Complete 4 or more creative repairs on-site each day, usually in an hour or less
✅ Perform work on-location while displaying good customer service and communication
✅ Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
✅ Treat tenants and staff with exceptional customer service
✅ Update progress on repairs by entering information and notes on our CRM/Dispatch tool
✅ Problem-solve alongside our designated Support Team for any issue
✅ Learn and integrate our one-of-a-kind 5-step process into your creative routine
✅ Master each instrument and tool in your personalized tool-kit
✅ Flex your artistic talents – each repair requires a unique solution
ASSUMPTION: The role involves a variety of tasks, requiring adaptability and strong problem-solving skills. It's essential to be comfortable working independently and in different environments.
Education: High school diploma or equivalent
Experience: No formal experience required, but hands-on experience doing some form of manual work is preferred
Required Skills:
Preferred Skills:
ASSUMPTION: While no formal experience is required, candidates with a background in manual work, facilities maintenance, or artistic fields will likely find this role more accessible.
Salary Range: $17.00 - $23.00 per hour. This is an entry-level position with a performance-based commission structure starting on day one.
Benefits:
Working Hours: Full-time, typically Monday-Friday, with no required overtime, nights, or weekends
ASSUMPTION: The salary range is based on the entry-level experience required for this role. The benefits package is designed to support the growth and well-being of entry-level technicians.
Industry: Surface repair and maintenance
Company Size: Small, local business with an owner who works alongside the team each day
Founded: 2015 (information derived from the company's website)
Company Description:
Company Specialties:
Company Website: https://www.surfaceexperts.com/
ASSUMPTION: Surface Experts is a local, small business focused on providing creative and environmentally friendly repair solutions for various hard surfaces.
Career Level: Entry-level
Reporting Structure: Technicians report directly to the owner and work alongside the owner daily
Work Arrangement: Full-time, on-site, with a flexible schedule that can accommodate midweek appointments
Growth Opportunities:
ASSUMPTION: This role offers growth opportunities for individuals looking to develop their skills and advance their careers within the company.
Office Type: Field-based, with no central office
Office Location(s): Gahanna, Ohio
Geographic Context:
Work Schedule: Full-time, typically Monday-Friday, with no required overtime, nights, or weekends
ASSUMPTION: The work environment is field-based, with technicians traveling to various locations to complete repairs. The geographic context provides easy access to major highways and amenities, making it convenient for technicians to travel between job sites.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Creative repairs, customer service, problem-solving, color matching, manual work, artistic talents, communication, facilities maintenance
ASSUMPTION: The application process involves a combination of phone or video screens, in-person interviews, and skills assessments. Applicants should be prepared to demonstrate their artistic abilities, problem-solving skills, and customer service skills throughout the process.
ASSUMPTION: Technicians are provided with all necessary tools and products to complete repairs. They also use a CRM/Dispatch tool to update repair progress and a company vehicle for job duties.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Surface Experts values a collaborative and supportive work environment that focuses on customer service and quality repairs. Applicants should assess their fit with the company's values and work style before applying.
ASSUMPTION: While this role offers many benefits, it also presents challenges that require strong problem-solving skills, adaptability, and a commitment to quality and customer service.
ASSUMPTION: This role is unique in its focus on creative problem-solving and artistic repairs. It offers growth opportunities and the chance to learn a new trade in an emerging field.
ASSUMPTION: These sample projects demonstrate the creative and artistic nature of the repairs required for this role. They also highlight the importance of color matching and problem-solving skills.
ASSUMPTION: These interview questions are designed to help applicants better understand the role, the company, and the work environment. They also demonstrate the applicant's interest in and preparation for the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.