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Creative Services Producer - 12 Month Contract

Indigo Books & Music
Full-time
On-site
Toronto, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Creative Services Producer - 12 Month Contract

πŸ”Ή Company: Indigo Books & Music

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Full-time, Contract

πŸ”Ή Category: Creative & Design

πŸ”Ή Date Posted: July 29, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Planning, executing, and managing creative projects for Indigo
  • Ensuring the Indigo brand is strong, cohesive, and maintains high standards of creativity
  • Collaborating with cross-functional business units and external vendors
  • Managing project quality, budgets, and schedules
  • Acting as an advocate for the customer in decision-making and design processes

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple projects simultaneously and meet tight deadlines.

πŸ“‹ Key Responsibilities

βœ… Define project scope, timelines, and workflow

βœ… Communicate project vision and mission to internal team members and clients

βœ… Manage project quality, budgets, and schedules

βœ… Collaborate with creative lead to assign projects and manage team resources

βœ… Plan, coordinate, and guide the creative team on task completion

βœ… Ensure key brands, priority products, and product features are briefed in with clarity from merchants

βœ… Lead daily/weekly internal status meetings to ensure workflow is on schedule

βœ… Control and build timelines into the workflow process to allow for revisions and modifications

βœ… Coordinate the approval, preparation, and distribution of all final assets

βœ… Continuously search for ways to enhance process effectiveness

βœ… Support the Creative Director in defining creative processes to effectively deliver quality creative in a fast-paced environment

βœ… Consider timelines and design needs and communicates to other departments

βœ… Keep track of new updates and design, communicating changes within projects as needed

βœ… Collaboratively build and develop strategic solutions with the Creative Senior Leaders and internal teams

βœ… Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes

βœ… Proactively identify and anticipate customer expectations and needs

βœ… Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers

βœ… Challenge the status quo by consistently identifying areas for improvement, diagnosing issues, and working to resolve them

ASSUMPTION: This role requires a strong understanding of digital products and workflow, as well as the ability to work collaboratively in a fast-paced environment.

🎯 Required Qualifications

Education: College diploma or university degree in a similar or related field

Experience: At least 5 years of experience in a similar, project management role, preferably in retail lifestyle cross-category business

Required Skills:

  • Demonstrated ability to solve complex problems efficiently
  • Strong time management skills with a proven ability to focus on priorities, juggle multiple tasks, and meet deadlines
  • Knowledge of Adobe CC software
  • Impeccable attention to detail and highly organized
  • Self-motivated and proactive
  • Excellent communication skills
  • Expert ability to manage multiple projects simultaneously
  • Responsible and capable of meeting tight deadlines
  • Creative and innovative approach to problem-solving
  • Desire for continual improvement
  • Hands-on approach
  • Enjoy working in a collaborative environment
  • Passion for quality design and innovation
  • Strong verbal, analytical, and interpersonal skills

Preferred Skills:

  • PMP certification
  • Design or development background

ASSUMPTION: Candidates with experience in retail lifestyle cross-category business and a strong understanding of digital products and workflow are likely to be the best fit for this role.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 CAD per year (Based on industry standards for a Producer role in Toronto with 5-10 years of experience)

Benefits:

  • Competitive benefits package
  • Employee discount
  • Opportunities for professional development

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is an estimate based on industry standards for a Producer role in Toronto with the required experience level. The actual salary may vary depending on the candidate's qualifications and the company's internal compensation structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail, focusing on books, lifestyle, and cultural products

Company Size: 5,001-10,000 employees (Large enterprise)

Founded: 1996

Company Description:

  • Dedicated to telling stories and creating experiences
  • Offers a variety of exciting opportunities at retail stores, distribution centers, and home office
  • Seeks bright, energetic, and customer-focused people who share their passions

Company Specialties:

  • Books
  • Toys
  • Gifts
  • Stationery
  • eReading
  • Home Decor
  • Baby
  • Electronics
  • Wellness
  • Beauty
  • and Fashion

Company Website: https://www.indigo.ca/en-ca

ASSUMPTION: Indigo is a large retail company with a strong focus on customer experience and storytelling. They offer a wide range of products and services, making this role an excellent fit for candidates interested in a dynamic and enriching culture.

πŸ“Š Role Analysis

Career Level: Mid-level to senior-level producer role, with opportunities for growth and development

Reporting Structure: Reports to the Director, Creative Services, with the Manager once Removed (MOR) being the VP & Creative Director

Work Arrangement: On-site, full-time, with a 12-month contract

Growth Opportunities:

  • Potential for permanent employment after the contract period
  • Opportunities to work on various creative projects and collaborate with different teams
  • Chance to develop leadership skills and advance within the creative services department

ASSUMPTION: This role offers excellent growth opportunities for candidates looking to expand their skills and advance their careers in the creative services field.

🌍 Location & Work Environment

Office Type: Corporate office environment

Office Location(s): 620 King Street West, Toronto, Ontario, Canada

Geographic Context:

  • Toronto is a multicultural city with a vibrant arts and culture scene
  • Indigo's headquarters is located in the trendy King West neighborhood
  • The office is easily accessible by public transportation

Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for project needs

ASSUMPTION: The work environment is dynamic, collaborative, and fast-paced, with a strong focus on creativity and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the creative team

Key Assessment Areas:

  • Problem-solving skills
  • Time management and organizational skills
  • Communication and collaboration skills
  • Creativity and innovation
  • Industry knowledge and experience

Application Tips:

  • Highlight relevant experience and skills in your resume, focusing on project management, Adobe CC, and retail lifestyle cross-category business
  • Prepare examples of your problem-solving skills and how you've managed multiple projects simultaneously
  • Demonstrate your passion for quality design and innovation in your cover letter

ATS Keywords: Project Management, Adobe CC, Retail, Lifestyle, Cross-Category, Creative Services, Producer, Problem-Solving, Time Management, Collaboration

ASSUMPTION: The application process is competitive, and candidates should highlight their relevant experience and skills to increase their chances of success.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management software (e.g., Asana, Trello, Jira)

ASSUMPTION: Familiarity with Adobe CC and project management software is essential for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning
  • Embrace, champion, and influence change through your team and/or the organization

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on creativity and innovation

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you passionate about quality design and innovation?
  • Do you have a proven track record of managing multiple projects simultaneously?

ASSUMPTION: Candidates who are self-motivated, proactive, and passionate about quality design and innovation are likely to be a strong fit for Indigo's culture.

⚠️ Potential Challenges

  • Managing multiple projects simultaneously with tight deadlines
  • Working in a fast-paced, dynamic environment
  • Adapting to changes in project scope and priorities
  • Collaborating effectively with cross-functional business units and external vendors

ASSUMPTION: This role requires strong time management, organizational, and communication skills to overcome these potential challenges.

πŸ“ˆ Similar Roles Comparison

  • Unlike related roles, this position focuses on creative services production for a retail lifestyle cross-category business
  • Indigo's creative services department works closely with various business units, requiring strong collaboration skills
  • This role offers opportunities for growth and development within the creative services department

ASSUMPTION: Candidates should consider their interest in retail lifestyle cross-category business and their ability to work collaboratively in a fast-paced environment when comparing this role to similar positions.

πŸ“ Sample Projects

  • Managing the creative production process for Indigo's annual holiday campaign
  • Collaborating with the marketing team to create visually appealing and on-brand promotional materials for in-store and online channels
  • Working with the merchandising team to develop creative assets for new product launches

ASSUMPTION: These sample projects highlight the variety of creative services production tasks and the importance of collaboration with different teams within the organization.

❓ Key Questions to Ask During Interview

  • Can you describe a typical project from start to finish, and how you managed the workflow and timelines?
  • How do you ensure that the creative team understands the project brief and delivers assets that meet the client's expectations?
  • Can you provide an example of a time when you identified an area for improvement in a project and how you addressed it?
  • What opportunities are there for professional development and growth within the creative services department?
  • How does Indigo support work-life balance for its employees?

ASSUMPTION: These interview questions are designed to assess the candidate's problem-solving skills, creativity, and cultural fit for the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through Indigo's careers page
  • Tailor your resume to highlight relevant experience and skills, focusing on project management, Adobe CC, and retail lifestyle cross-category business
  • Write a cover letter expressing your passion for quality design and innovation
  • Prepare examples of your problem-solving skills and how you've managed multiple projects simultaneously
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.